and losses from the remeasurement of foreign currency assets and liabilities into their functional currency; vi) stock-based compensation expense; and vii) restructuring charges. We calculate Adjusted EBITDA Margin as Adjusted EBITDA divided by revenue for the same period. We have not reconciled our expectations for Adjusted EBITDA and Adjusted EBITDA Margin to net loss and net loss margin, respectively, the most directly comparable GAAP measures, because certain items are out of our control or cannot be reasonably predicted and a reconciliation for the guidance for Adjusted EBITDA and Adjusted EBITDA Margin is not available without unreasonable effort.
Non-GAAP Net Income (Loss) and Non-GAAP Net Income (Loss) Per Share, Basic and Diluted
We define non-GAAP net income (loss) as net loss, adjusted to exclude stock-based compensation expense, amortization of acquired intangible assets, and restructuring charges.
We define non-GAAP net income (loss) per share, basic, as non-GAAP net income (loss) divided by weighted-average shares used to compute net loss per share, basic. We define non-GAAP net income (loss) per share, diluted, as non-GAAP net income (loss) divided by weighted-average shares used to compute net loss per share, diluted, which adjusts for the potentially dilutive effects of our employee equity incentive plans.
Non-GAAP Gross Profit and Non-GAAP Gross Margin
We define non-GAAP gross profit as gross profit, adjusted to exclude stock-based compensation expense and the amortization of acquired intangible assets. We calculate non-GAAP gross margin as non-GAAP gross profit divided by revenue for the same period.
Udemy’s non-GAAP financial measures may be different from non-GAAP financial measures used by other companies. The presentation of non-GAAP financial measures is not intended to be considered in isolation or as a substitute for, or superior to, financial measures determined in accordance with GAAP. Because of the limitations of non-GAAP financial measures, you should consider the non-GAAP financial measures presented herein in conjunction with Udemy’s financial statements and the related notes thereto. Please refer to the non-GAAP reconciliations in this press release for a reconciliation of these non-GAAP financial measures to the most comparable financial measure prepared in accordance with GAAP.
Key Business Metrics
Udemy Business customers
We count the total number of Udemy Business (“UB”) customers at the end of each period. To do so, we generally count unique customers using the concept of a domestic ultimate parent, defined as the highest business in the family tree that is in the same country as the contracted entity. In some cases, we deviate from this methodology, defining the contracted entity as a unique customer despite the existence of a domestic ultimate parent. This often occurs where the domestic ultimate parent is a financial owner, government entity, conglomerate, or acquisition target where we have contracted directly with the subsidiary. We define a UB customer as a customer who purchases Udemy via our direct sales force, reseller partnerships or through our self-service platform.
Udemy Business Annual Recurring Revenue
We disclose our UB ARR as a measure of our Enterprise revenue growth. ARR represents the annualized value of our UB customer contracts on the last day of a given period. Only revenue from closed UB contracts with active seats as of the last day of the period are included.
Udemy Business Net Dollar Retention Rate and Udemy Business Large Customer Net Dollar Retention Rate
We disclose UB Net Dollar Retention Rate, or UB NDRR, as a measure of revenue growth for all UB customers within our Enterprise segment, including UB Large Customers, which we define as companies with at least 1,000 employees. We calculate UB NDRR as the total ARR at the end of a trailing twelve-month period divided by the total ARR at the beginning of a trailing twelve-month period for the cohort of all UB customers active at the beginning of the trailing twelve-month period. We calculate UB Large Customer NDRR as the total UB Large Customer ARR at the end of a trailing twelve-month period divided by the total Large Customer ARR at the beginning of a trailing twelve-month period for the cohort of UB customers with at least 1,000 employees active at the beginning of the trailing twelve-month period. Total ARR and Large Customer ARR at the end of a trailing twelve-month period are calculated as ARR and Large Customer ARR, respectively, at the beginning of a trailing twelve-month period that are then adjusted for upsells, downsells, and churns for the same cohort of customers during that period. Large Customer ARR represents the annualized value of contracts for UB customers with active seats and having at least 1,000 employees on the last day of a given period.
Monthly average buyers
A buyer is a consumer who purchases a course or subscription through our direct-to-consumer offering. We first determine the number of monthly buyers by taking the total buyers of single courses during a given month plus the total active, paid consumer subscribers at any point in that month, adjusting for duplicate buyers that may be present in both totals. We then calculate monthly average buyers by taking an average of the monthly buyer totals over a particular period, such as a fiscal year. Our monthly average buyer count is not intended as a measure of active engagement, as not all buyers are active at any given time or over any given period.
Segment revenue and segment gross profit
Segment revenue represents the revenue recognized from our two segments, Enterprise (or Udemy Business), and Consumer. Segment gross profit is defined as segment revenue less segment cost of revenue, which include content costs, hosting and platform costs, customer support services, and payment processing fees that are allocable to each segment. Segment gross profit excludes amortization of capitalized software, amortization of intangible assets, depreciation, and stock-based compensation allocated to cost of revenue as our chief operating decision maker does not include the information in his measurement of the performance of the operating segments.
Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 and the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include, but are not limited to, statements regarding Udemy’s expectations relating to future operating results and financial position, including the fourth quarter and full year 2024, and future periods; anticipated future expenses and investments; our business strategy and plans; the impact of our strategic initiatives and operational efficiency initiatives and our ability to successfully execute on these initiatives; market growth; and our market position and potential market opportunities. The words “believe,” “may,” “will,” “estimate,” “potential,” “continue,” “anticipate,” “intend,” “expect,” “could,” “would,” “project,” “plan,” “target,” and similar expressions are intended to identify forward-looking statements.
Forward-looking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward-looking statements. Actual results may differ materially from the results predicted and reported results should not be considered as an indication of future performance.
The potential risks and uncertainties that could cause actual results to differ from the results predicted include, among others, those risks and uncertainties included under the caption "Risk Factors" and elsewhere in our publicly available filings with the Securities and Exchange Commission. All information provided in this release is as of the date hereof, and we undertake no duty to update this information unless required by law.
About Udemy
Udemy (Nasdaq: UDMY) transforms lives through learning by ensuring everyone has access to the latest and most relevant skills. Through the Udemy Intelligent Skills Platform and a global community of diverse and knowledgeable instructors, millions of learners gain expertise in a wide range of technical and professional skills — from generative AI to leadership. The Udemy marketplace provides learners with thousands of up-to-date courses in dozens of languages, offering a variety of solutions to achieve their goals. Udemy Business empowers enterprises to offer on-demand learning for all employees, immersive learning for tech teams through Udemy Business Pro, and cohort learning for leaders through Udemy Business Leadership Academy. Udemy Business customers include FenderⓇ, Glassdoor, On24, The World Bank, and Volkswagen. Udemy is headquartered in San Francisco with hubs in Austin and Denver, USA; Ankara and Istanbul, Türkiye; Dublin, Ireland; Melbourne, Australia; and Chennai, Gurugram, and Mumbai, India.
Udemy, Inc.
Condensed Consolidated Statements of Operations
(in thousands, except share and per share amounts)
(unaudited)
Three Months Ended September 30,
Nine Months Ended September 30,
2024
2023
2024
2023
Revenue
$
195,417
$
184,722
$
586,623
$
539,392
Cost of revenue (1)(2)
72,362
77,264
221,888
229,903
Gross profit
123,055
107,458
364,735
309,489
Operating expenses (1)(2)
Sales and marketing
85,997
76,492
260,288
233,520
Research and development
32,976
30,307
96,607
90,829
General and administrative
22,266
22,155
74,299
71,112
Restructuring charges
11,275
—
11,275
10,263
Total operating expenses
152,514
128,954
442,469
405,724
Loss from operations
(29,459)
(21,496)
(77,734)
(96,235)
Other income (expense), net
Interest income
4,732
5,542
15,655
14,758
Interest expense
504
(124)
424
(464)
Other income (expense), net
(185)
122
(11,077)
(2,181)
Total other income, net
5,051
5,540
5,002
12,113
Net loss before taxes
(24,408)
(15,956)
(72,732)
(84,122)
Income tax provision
(863)
(811)
(2,692)
(2,924)
Net loss
$
(25,271)
$
(16,767)
$
(75,424)
$
(87,046)
Net loss per share
Basic and diluted
$
(0.17)
$
(0.11)
$
(0.49)
$
(0.59)
Weighted-average shares used in computing net loss per share
Basic and diluted
149,179,826
151,307,963
152,867,160
148,392,636
(1)Includes stock-based compensation expense as follows (in thousands):
Three Months Ended September 30,
Nine Months Ended September 30,
2024
2023
2024
2023
Cost of revenue
$
1,807
$
1,788
$
5,277
$
5,130
Sales and marketing
7,573
7,646
22,578
23,022
Research and development
7,183
7,045
21,187
19,762
General and administrative
6,839
7,005
21,382
23,806
Restructuring charges
(160)
—
(160)
1,208
Total stock-based compensation expense
$
23,242
$
23,484
$
70,264
$
72,928
(2) Includes amortization of intangible assets as follows (in thousands):
Three Months Ended September 30,
Nine Months Ended September 30,
2024
2023
2024
2023
Cost of revenue
$
430
$
725
$
1,880
$
2,175
Sales and marketing
228
296
688
979
Total amortization of intangible assets
$
658
$
1,021
$
2,568
$
3,154
Udemy, Inc.
Condensed Consolidated Balance Sheets
(in thousands)
(unaudited)
September 30,
December 31,
2024
2023
Assets
Current assets:
Cash and cash equivalents
$
204,563
$
305,564
Restricted cash, current
100
3,329
Marketable securities
152,546
171,372
Accounts receivable, net
81,164
92,555
Prepaid expenses and other current assets
24,778
20,924
Deferred contract costs, current
44,861
38,584
Total current assets
508,012
632,328
Property and equipment, net
3,320
4,439
Capitalized software, net
33,275
31,388
Operating lease right-of-use assets
11,833
5,691
Restricted cash, non-current
1,115
659
Deferred contract costs, non-current
32,276
35,790
Strategic investments
—
10,311
Intangible assets, net
2,656
5,223
Goodwill
12,646
12,646
Other assets
3,772
2,721
Total assets
$
608,905
$
741,196
Liabilities and stockholders' equity
Current liabilities:
Accounts payable
$
4,273
$
2,506
Accrued expenses and other current liabilities
25,459
27,778
Content costs payable
36,299
40,277
Accrued compensation and benefits
32,179
24,332
Operating lease liabilities, current
4,689
5,825
Deferred revenue, current
299,955
279,414
Total current liabilities
402,854
380,132
Operating lease liabilities, non-current
7,424
1,124
Deferred revenue, non-current
2,364
3,000
Other liabilities, non-current
6
48
Total liabilities
412,648
384,304
Stockholders' equity:
Common stock
1
2
Additional paid-in capital
991,176
1,076,508
Accumulated other comprehensive income
202
80
Accumulated deficit
(795,122)
(719,698)
Total stockholders’ equity
196,257
356,892
Total liabilities and stockholders' equity
$
608,905
$
741,196
Udemy, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(unaudited)
Nine Months Ended September 30,
2024
2023
Cash flows from operating activities:
Net loss
$
(75,424)
$
(87,046)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization
19,515
18,069
Amortization of deferred contract costs
43,863
34,482
Stock-based compensation
70,264
72,928
Allowance for credit losses
1,026
1,309
Accretion of marketable securities
(6,651)
(5,323)
Non-cash operating lease expense
3,641
4,468
Unrealized loss on strategic investments
10,311
1,793
Other
1,319
931
Changes in operating assets and liabilities:
Accounts receivable
10,364
20,363
Prepaid expenses and other assets
(5,508)
(3,628)
Deferred contract costs
(46,626)
(45,205)
Accounts payable, accrued expenses and other liabilities
5,962
(7,102)
Content costs payable
(3,978)
505
Operating lease liabilities
(4,523)
(5,168)
Deferred revenue
19,906
3,887
Net cash provided by operating activities
43,461
5,263
Cash flows from investing activities:
Purchases of marketable securities
(239,783)
(225,536)
Proceeds from maturities of marketable securities
265,350
231,300
Purchases of property and equipment
(1,116)
(435)
Capitalized software costs
(10,247)
(9,321)
Net cash provided by (used in) investing activities
14,204
(3,992)
Cash flows from financing activities:
Net proceeds from exercise of stock options
921
8,277
Proceeds from share purchases under employee stock purchase plan
4,533
4,757
Taxes paid related to net share settlement of equity awards
(25,363)
—
Repurchases of common stock
(141,591)
—
Net cash provided by (used in) financing activities
(161,500)
13,034
Effect of foreign exchange rates on cash flows
61
(116)
Net increase (decrease) in cash, cash equivalents and restricted cash
(103,774)
14,189
Cash, cash equivalents and restricted cash—Beginning of period
309,552
317,314
Cash, cash equivalents and restricted cash—End of period
$
205,778
$
331,503
Udemy, Inc.
Reconciliation of GAAP to Non-GAAP Financial Measures
(in thousands, except percentages, share and per share amounts)
(unaudited)
Three Months Ended September 30,
Nine Months Ended September 30,
2024
2023
2024
2023
Gross profit
$
123,055
$
107,458
$
364,735
$
309,489
Stock-based compensation expense
1,807
1,788
5,277
5,130
Intangible asset amortization
430
725
1,880
2,175
Non-GAAP gross profit
$
125,292
$
109,971
$
371,892
$
316,794
Gross margin (1)
63
%
58
%
62
%
57
%
Non-GAAP gross margin (2)
64
%
60
%
63
%
59
%
(1) We calculate gross margin as gross profit divided by revenue for the same period.
(2) We calculate non-GAAP gross margin as non-GAAP gross profit divided by revenue for the same period.
Three Months Ended September 30,
Nine Months Ended September 30,
2024
2023
2024
2023
Net loss
$
(25,271)
$
(16,767)
$
(75,424)
$
(87,046)
Stock-based compensation expense
23,402
23,484
70,424
71,720
Intangible asset amortization
658
1,021
2,568
3,154
Restructuring charges
11,275
—
11,275
10,263
Non-GAAP net income (loss)
$
10,064
$
7,738
$
8,843
$
(1,909)
Weighted-average shares used in computing net income (loss) per share, basic
149,179,826
151,307,963
152,867,160
148,392,636
Effect of dilutive securities (3)
1,453,697
6,095,804
3,562,339
—
Weighted-average shares used in computing non-GAAP net income (loss) per share, diluted
150,633,523
157,403,767
156,429,499
148,392,636
Net loss per share, basic and diluted
$
(0.17)
$
(0.11)
$
(0.49)
$
(0.59)
Non-GAAP net income (loss) per share, basic
$
0.07
$
0.05
$
0.06
$
(0.01)
Non-GAAP net income (loss) per share, diluted
$
0.07
$
0.05
$
0.06
$
(0.01)
(3) For periods presented with a non-GAAP net loss, we have excluded the effect of potentially dilutive securities as their inclusion would be anti-dilutive.
Three Months Ended September 30,
Nine Months Ended September 30,
2024
2023
2024
2023
Net loss
$
(25,271)
$
(16,767)
$
(75,424)
$
(87,046)
Adjusted to exclude the following:
Interest income
(4,732)
(5,542)
(15,655)
(14,758)
Interest expense
(504)
124
(424)
464
Income tax provision
863
811
2,692
2,924
Depreciation and amortization
6,340
6,183
19,515
18,069
Stock-based compensation expense
23,402
23,484
70,424
71,720
Other income (expense), net
185
(122)
11,077
2,181
Restructuring charges
11,275
—
11,275
10,263
Adjusted EBITDA
$
11,558
$
8,171
$
23,480
$
3,817
Net loss margin (4)
(13)
%
(9)
%
(13)
%
(16)
%
Adjusted EBITDA margin (5)
6
%
4
%
4
%
1
%
(4) We calculate net loss margin as net loss divided by revenue for the same period.
(5) We calculate adjusted EBITDA margin as adjusted EBITDA divided by revenue for the same period.