美國

證券交易委員會

華盛頓特區20549

6-K表格

外國私人發行人報告

根據規則13a-16或15d-16

1934年證券交易法

2024年9月份。

委託文件編號001-40628

Zenvia公司

(根據其章程規定的註冊人準確名稱)

無數據

（註冊人名稱的英文翻譯）

保利斯塔大道2300號，18樓，182和184套房

聖保羅，聖保羅，01310-300

巴西

(主要行政辦公室地址

請在表格20-F或40-F條款下打勾表示註冊人提交或將提交年度 報告。

20-F表格 ☒   40-F表格 ☐

請在以下選項中打勾，標誌公司是否按照S-T規則101(b)(1)的規定提交人工提交Form 6-K檔案：☐

請在以下選項中打勾，標誌公司是否按照S-T規則101(b)(7)的規定提交人工提交Form 6-K檔案：☐

說明：

本現行報告附表1包含2024年6月30日及2024年和2023年6月30日結束的六個月期間關於Zenvia Inc.（以下簡稱公司）財務狀況和財務業績的特定信息。

* * *

本次6-k表格中的此份年度報告，包括此處的附件1，包含一些主要基於對當前預期和對未來事件以及對目前影響或可能影響公司業務的財務趨勢的預測的前瞻性聲明，並不代表未來業績的保證。這些前瞻性聲明是根據首次發佈時的預期、估計、預測和展望以及管理層的信念和假設製作的。諸如「期望」、「預測」、「應當」、「相信」、「希望」、「目標」、「項目」、「目標」、「估計」、「潛力」、「預測」、「可能」、「將」、「可能」，「應該做」「計劃」，這些術語的變體或這些術語的否定形式以及類似表達意圖識別這些聲明。前瞻性聲明受到許多涉及Zenvia無法控制的因素或情況的風險和不確定性影響。由於多個因素，包括但不限於：我們創新和對技術進步、不斷變化的市場需求和客戶需求做出反應的能力，以及成功地獲取新業務作爲客戶、在新的行業垂直領域獲取客戶和妥善地管理國際擴張的能力等，Zenvia的實際業績可能會與前瞻性聲明中陳述或暗示的不同。我們市場上的競爭激烈且日益加劇，在我們市場上與適用的監管和立法發展以及規定的合規性、我們業務依賴於與某些服務提供商的關係等因素之間。在本年度報告中對前瞻性聲明的風險和不確定性，包括此處的附件1，具體包括在公司截至2023年12月31日年度報告的「前瞻性聲明」標題下描述的情況。您被告知不要過分依賴這些前瞻性聲明。本公司無義務並明確聲明，無需因新信息、未來事件或其他原因而更新或修訂任何前瞻性聲明。針對本次6-k表格中的此份年度報告中的前瞻性聲明，包括此處的附件1，涉及的風險和不確定性包括公司截至2023年12月31日年度報告中「前瞻性聲明」標題下描述的內容。

本當前報告的附件1包含非按照IFRS計算的非GAAP財務指標。這些非按照IFRS計算的非GAAP財務指標並非是淨利潤、經營性現金流量或其他IFRS經營績效和流動性指標的替代品或替代選擇。這些非按照IFRS計算的非GAAP財務指標旨在提升對公司當前財務績效及未來前景的整體理解。這些指標可能與其他公司使用的非按照IFRS計算的非GAAP財務指標不同。非按照IFRS計算的非GAAP財務指標應僅作爲輔助理解，並不應替代根據IFRS報告的公司業績的分析。非按照IFRS計算的非GAAP財務指標具有侷限性，因爲它們未反映根據IFRS確定的公司運營業績相關金額的所有內容。這些非按照IFRS計算的非GAAP財務指標已與公司最直接可比的IFRS財務指標進行了調和。

本 6-K表格當前報告，包括附表1，特此納入公司的註冊聲明 S-8表格中 (檔案號333-277723、333-270376、333-266045) 和 F-3表格（檔案號333-280284），自6-K表格當前報告 向SEC提供之日起，視爲其組成部分，不受公司隨後根據 證券法或1934年修正的證券交易法提出或提供的文件或報告取代。

關於ZENVIA

ZENVIA受使命驅使，通過其統一的CX SaaS端到端平台，賦予公司創造獨特體驗給最終消費者的能力。ZENVIA賦能公司將現有的非可擴展、物理和不人性化的客戶體驗轉變爲高度可擴展、數字化爲先、超級上下文化體驗貫穿客戶旅程。ZENVIA的統一端到端CX SaaS平台提供了(i)聚焦於活動、銷售團隊、客戶服務和互動的SaaS，(ii)工具，如軟件應用程序接口或APIs、聊天機器人、單一客戶視圖、旅程設計師、文檔合成器和身份驗證以及(iii)渠道，如短信、電話、WhatsApp、Instagram和網頁聊天。其綜合平台在多個用例中幫助客戶，包括營銷活動、客戶獲取、客戶登記、警告、客戶服務、欺詐控制、交叉銷售和客戶保留等等。ZENVIA的股票在納斯達克上交易，逐筆明細爲ZENV。

簽名

根據1934年證券交易法的要求，申報人已要求下面簽署的授權人代表其簽署本報告。

日期：2024年9月6日

Zenvia公司

簽字人：/s/卡西奧博比

姓名：Cassio Bobsin

職務：首席執行官

附件1

管理層對財務狀況和業績的討論與分析
截至2024年6月30日的六個月的經營情況與
在截至2023年6月30日的三個月中

有關我們的財務狀況和經營成果的討論和分析應與以下內容一起閱讀：（i）我們2023年12月31日結束的年度報告表格20-F中包含的經過審計的合併財務報表，或我們的2023年表格20-F，或經過審計的合併財務報表；（ii）在我們2023年表格20-F中列明的「第5號經營和財務審查及前景」下所載的信息；（iii）我們截至2024年6月30日及截至2024年6月30日的六個月的未經審計的中期簡表的合併財務報表，這些報表可以在我們於2024年9月5日向美國證券交易委員會提交的6-k表格當前報告中獲得（Acc-no:0001292814-24-003361），或未經審計的中期簡表合併財務報表。除非上下文另有要求，「Zenvia Inc.」，「Zenvia」，「公司」，「我們」，「我們的」，「我們的」，「我們的」 和類似術語均指Zenvia Inc.及其合併子公司和共同控制公司。 

Historical Results of Operations

Six-Month Period Ended June 30, 2024 Compared to Six-Month Period Ended June 30, 2023

The following table sets forth our consolidated statements of profit or loss for the six-month periods ended June 30, 2024 and 2023.

n.m. = not meaningful
(1) In December 2023, the Company identified that the allowance for expected credit losses and cost with amortization of intangibles was understated. The calculation was reassessed in the annual financial statements and Management has retrospectively revised the first six months of 2023 for comparison purposes. For further information see note “1.Operations .b-Correction of error – effect in consolidated statement of profit or loss, consolidated statement of changes in equity and cash flow” of our unaudited interim condensed consolidated financial statements.

Revenue

Our revenue increased by R$71,829 thousand, or 19.3%, to R$443,795 thousand in the six-month period ended June 30, 2024, from R$371,966 thousand in the six-month period ended June 30, 2023, mainly as a result of (i) an increase of R$53,081 thousand in revenue from our CPaaS segment, mainly due to an increase in revenue from our SMS services, and (ii) an increase of R$18,748 thousand in revenue from our SaaS segment, mostly due to the expansion in revenues from large enterprise customers.

Cost of services

Our cost of services increased by R$52,772 thousand, or 23.7%, to R$275,403 thousand in the six-month period ended June 30, 2024, from R$222,631 thousand in the six-month period ended June 30, 2023, mainly as a result of (i) an increase of R$32,404 thousand in our cost of services within the CPaaS segment, mainly due to an increase in our cost related to SMS services, and (ii) an increase of R$20,368 thousand in our cost of services within the SaaS segment, mainly due to the increase of cost with large enterprise customers combined with costs related to enhancing the infrastructure from acquired companies.

Gross profit

As a result of the above, our gross profit increased by R$19,057 thousand, or 12.8%, to R$168,392 thousand in the six-month period ended June 30, 2024, from R$149,335 thousand in the six-month period ended June 30, 2023. As a percentage of our revenue, our gross profit decreased to 37.9% in the six-month period ended June 30, 2024, from 40.1% in the six-month period ended June 30, 2023, mainly due to an increase of revenues in the CPaaS segment and the increase in revenues with large enterprises customers in the SaaS segment, which have a lower contribution margin than the small and medium customers.

Sales and marketing expenses

Our sales and marketing expenses increased by R$1,111 thousand, or 2.1%, to R$53,360 thousand in the six-month period ended June 30, 2024, from R$52,249 thousand in the six-month period ended June 30, 2023, mainly as a result of higher expenses related to marketing and software licenses, partially offset by a slight decrease in personnel expenses in the sales and marketing teams.

General and administrative expenses

Our general and administrative expenses decreased by R$4,232 thousand, or 6.2%, to R$64,563 thousand in the six-month period ended June 30, 2024, from R$68,795 thousand in the six-month period ended June 30, 2023, mainly as a result of lower expenses related to outsourced services and software licenses. 

Research and development expenses

Our research and development expenses increased by R$3,754 thousand, or 14.9%, to R$28,867 thousand in the six-month period ended June 30, 2024, from R$25,113 thousand in the six-month period ended June 30, 2023, mainly as a result of higher personnel expenses in the research and development related teams.

Allowance for expected credit losses

Our allowance for expected credit losses decreased by R$15,082 thousand, or 68.6%, to R$6,895 thousand in the six-month period ended June 30, 2024, from R$21,977 thousand in the six-month period ended June 30, 2023, mainly as a result of improved control over customer billing and collecting processes.

Other income and expenses, net

Our other income and expenses, net increased by R$13,870 thousand to R$14,406 thousand in expenses in the six-month period ended June 30, 2024, from R$536 thousand in expenses in the six-month period ended June 30, 2023, mainly due to earn-out expenses of R$10,161 thousand in the period, as a result of the renegotiations of earn-out payments related to our past acquisitions.

Financial expenses, net

Our financial expenses, net increased by R$68,424 thousand, or 234.0%, to R$97,661 thousand in the six-month period ended June 30, 2024, from R$29,237 thousand in the six-month period ended June 30, 2023, mainly as a result of the following:

Finance expenses

Our finance expenses increased by R$69,284 thousand, or 193.3%, to R$105,133 thousand in the six-month period ended June 30, 2024, from R$35,849 thousand in the six-month period ended June 30, 2023, mainly as a result of an increase of R$31,340 thousand in losses on derivative instruments, an increase of R$21,364 thousand in expenses with interest and the adjustment to present value of liabilities from our past acquisitions and an increase of R$14,100 thousand in foreign exchange losses.

Finance income

Our finance income increased by R$860 thousand, or 13.0%, to R$7,472 thousand in the six-month period ended June 30, 2024, from R$6,612 thousand in the six-month period ended June 30, 2023, mainly as a result of an increase of R$2,671 thousand in interest and adjustment to present value of liabilities from our past acquisitions and an increase of R$1,910 thousand in other financial income, partially offset by a decrease of R$2,522 thousand in interests on financial instruments and a decrease of R$1,282 thousand in foreign exchange gain.

Loss before taxes

As a result of the above, our loss before taxes increased by R$48,788 thousand, or 100.4%, to R$97,360 thousand in the six-month period ended June 30, 2024, from R$48,572 thousand in the six-month period ended June 30, 2023.

Total Income Tax and Social Contribution

Our total income tax and social contribution increased by R$8,534 thousand, or 51.3%, to R$25,167 thousand in the six-month period ended June 30, 2024, from R$16,633 thousand in the six-month period ended June 30, 2023, mainly as a result of the following:

Our deferred income tax and social contribution totaled R$30,094 thousand in the six-month period ended June 30, 2024, an increase of R$10,455 thousand, compared to the six-month period ended June 30, 2023, when deferred income tax and social contribution totaled R$19,639 thousand. This increase in deferred income tax and social contribution is mainly due to the benefit derived from tax losses and negative basis of social contribution and customer portfolios and platforms.

Our current income tax and social contribution in the six-month period ended June 30, 2024 was R$4,927 thousand, an increase of R$1,921 thousand, compared to the six-month period ended June 30, 2023, when current income tax and social contribution totaled R$3,006 thousand, mostly due to income tax and social contribution expenses in the subsidiaries that had profit in the period.

Loss of the period

As a result of the above, our loss of the period increased by R$40,254 thousand, or 126.0%, to R$72,193 thousand in the six-month period ended June 30, 2024, from R$31,939 thousand in the six-month period ended June 30, 2023.

Non-GAAP Financial Measures for the Six-Month Periods Ended June 30, 2024 and 2023

Reconciliation of Non-GAAP Financial Measures

The below presents certain non-GAAP financial measures, which are not recognized under IFRS, specifically Non-GAAP Gross Profit, Non-GAAP Gross Margin, Non-GAAP Operating Profit (Loss), Adjusted EBITDA. These non-GAAP financial measures are used by our management for decision-making purposes and to assess our financial and operating performance, generate future operating plans and make strategic decisions regarding the allocation of capital. For additional information on our Non-GAAP measures see “Part I. Introduction—Special Note Regarding Non-GAAP Financial Measures” in our 2023 Form 20-F.

Reconciliation of Non-GAAP Gross Profit

Reconciliation of Non-GAAP Operating Profit (Loss)

Reconciliation of Adjusted EBITDA

Liquidity and Capital Resources

The following discussion of our liquidity and capital resources is based on the financial information derived from our unaudited interim condensed consolidated financial statements.

Liquidity

Our cash and cash equivalents include cash on hand and short-term investments maturing in up to 90 days with financial institutions. As of June 30, 2024 and December 31, 2023, our cash and cash equivalents amounted to R$89,411 thousand and R$63,742 thousand, respectively. This increase in cash and cash equivalents reflects mainly due to capital increase of R$49,997 thousand, proceeds from loans and borrowings of R$50,801 thousand and net cash flow from operating activities of R$5,269 thousand, partially offset by R$10,780 thousand in payments of loans, borrowings and debentures, as well as R$34,546 thousand in payments in installments for acquisitions of subsidiaries and R$33,507 thousand in net cash flow used in investing activities. 

As of June 30, 2024, our loans, borrowings and debentures amounted to R$129,564 thousand, of which R$73,527 thousand was current liabilities and R$56,037 thousand was non-current liabilities. As of June 30, 2024, we also had R$99,936 thousand in current liabilities from acquisitions and R$187,096 thousand in non-current liabilities from acquisitions.

During 2022, we focused on increasing gross profit and implementing cost-cutting initiatives, such as the review of our corporate structure, which reduced our current workforce by 9% and is in line with the acceleration of the integration of our acquisitions. These actions were instrumental for us to deliver improved cash generation in 2024, and we are committed to continue pursuing new operational efficiencies for the next 12 months. In addition to the improvement in operations, we previously announced on February 6, 2024 the conclusion of several renegotiations with our creditors, including banks, debenture holders and holders of other liabilities related to past M&A activity. These renegotiations include an extension of payment terms on bank loans and debentures from up to 18 months to 36 months (with final maturity in December 2026), extension of payment terms of liabilities related to past M&A transactions from up to 36 months to up to 60 months (with final maturity in December 2028) and the possibility of converting certain M&A liabilities into our equity (potential conversion estimated at circa 65% of total M&A liabilities). See “Item 3. Key Information—D. Risk Factors—Certain Risks Relating to Our Business and Industry—Our credit facility arrangements contain restrictive and financial covenants that may limit our operating flexibility and any default under such debt agreements may have a material adverse effect on our financial condition and cash flows,” “Item 5. Operating and Financial Review and Prospects—B. Liquidity and Capital Resources—Indebtedness—Financing Agreements” and “Item 4. Information on the Company—B. Business Overview—Our Post-IPO Acquisitions—Consummated Acquisitions” in our 2023 Form 20-F.

On February 6, 2024, we issued 8,860,535 Class A common shares to Bobsin Corp due to a private placement investment in the Company, resulting in a capital increase in the amount of R$49,997 thousand. Pursuant to the terms of the investment agreement, for a period of three years from the closing date of the investment, Bobsin Corp. will be entitled to receive, as a return on its investment, additional cash or an equivalent amount in common shares issued by us, upon the occurrence of certain future liquidity or corporate transaction events (such as the occurrence of an equity follow-on or a transaction resulting in a change of our control). The calculation of such investment returns will be linked to the appreciation of our share price over this period of time, and can lead to a maximum dilution of around 11% in our shareholder base at the time of the liquidity or corporate event, if any.

The return on investment (premium) to be paid upon the occurrence of a liquidity event is based on the value of the Company's shares. According to IFRS 9, this premium meets the characteristics of an embedded derivative in the investment agreement. At initial recognition, the derivative is measured at fair value, separate from the investment value, and recognized as a derivative financial liability without impacting the profit or loss. In subsequent measurements, any changes in the fair value of the derivative are recognized in profit or loss.

On February 6, 2024 (initial recognition), a capital increase of R$838 thousand was recognized in the unaudited interim condensed consolidated financial statements, and the embedded derivative was valued at R$49,159 thousand. As of June 30, 2024, mainly due to the appreciation of the Company’s share price, the fair value of the embedded derivative increased to R$92,757 thousand, and R$33,211 thousand was recorded in the statements of profit or loss as finance expenses.

We believe that the combination of the above mentioned initiatives and the expected future operating cash flow will be enough to cover for our medium and long term financial obligations. Nevertheless, we will continue to seek to optimize the Company's working capital needs by renegotiating payment terms with suppliers and anticipating future revenues with clients. Considering our short-term financial contractual obligations and commitments after giving effect to the above-mentioned renegotiations and capital injection, we expect a cash outlay of R$58,846 thousand for the next twelve months mainly for satisfying our existing short-term indebtedness as it becomes due, including interest, and payments due from acquisitions. We believe our working capital and projected cash flows from operations, combined with new sources of financing already under negotiations, will be sufficient for the Company’s requirements for the next twelve months. As a result of these factors, we continue to have a reasonable expectation that we will be able to continue operations in the foreseeable future. However, our liquidity assumptions may prove to be incorrect, and we could exhaust our available financial resources sooner than we currently expect. We may seek to raise additional funds at any time through equity, equity-linked or debt financing arrangements. Our future capital requirements and the adequacy of available funds will depend on many factors, including those described in “Item 3. Key Information—D. Risk Factors” in our 2023 Form 20-F. We may not be able to secure additional financing to meet our operating requirements on acceptable terms, or at all. See “Item 3. Key Information—D. Risk Factors—Certain Risks Relating to Our Business and Industry—We have substantial liabilities and may be exposed to liquidity constraints, which could adversely affect our financial condition and results of operations” in our 2023 Form 20-F.

We regularly evaluate opportunities to enhance our financial flexibility through a variety of methods, including, without limitation, through the issuance of debt securities and entering of additional credit lines. As a result of any of these actions, we may be subject to restrictions and covenants in the agreements governing these transactions that may place limitations on us, and we may be required to pledge collateral to secure such instruments.

As of June 30, 2024, we did not have any off-balance sheet arrangements.

Consolidated Statements of Cash Flows

The following table sets forth certain consolidated cash flow information for the years indicated:

Net cash flow (used in)/from operating activities

For the six-month period ended June 30, 2024, net cash from operating activities amounted to R$5,269 thousand, a decrease of R$127,049 thousand compared to R$132,318 thousand of net cash from operating activities for the six-month period ended June 30, 2023, primarily as a result of:

 Net cash flow used in investing activities

Net cash used in investing activities increased by R$16,069 thousand, to R$33,507 thousand in the six-month period ended June 30, 2024, from R$17,438 thousand in the six-month period ended June 30, 2023, primarily due to acquisition of property, plant and equipment in the amount of R$8,566 thousand in the six-month period ended June 30, 2024 and a low comparison base due to the redemption of interest earning bank deposit of R$8,160 thousand in the previous period.

Net cash flow (used in)/from financing activities

Net cash from financing activities increased by R$124,707 thousand, to R$54,793 thousand in the six-month period ended June 30, 2024, from R$69,914 thousand of net cash used in financing activities in the six-month period ended June 30, 2023. This increase is mainly due to a capital increase of R$49,997 thousand, combined with proceeds from loans and borrowings of R$50,801 thousand and a decrease of payments of borrowings of R$30,623 thousand.

Indebtedness

We had total indebtedness consisting of loans, borrowings and debentures in the amount of R$129,564 thousand and R$87,796 thousand as of June 30, 2024 and December 31, 2023, respectively.

In 2023, we renegotiated new terms to be applied as of the year 2024 for the financial covenants of loans and financing. The most restrictive net debt-to-EBITDA financial covenant to which we are currently subject requires that such ratio does not exceed 2.5x and which is measured at the end of each fiscal year. In addition to these, we are also subject to other covenants related to indebtedness level. Furthermore, our working capital agreements contain a cross-default provision that may be triggered by a default under one of our other financing agreements. A cross default provision means that a default on one loan would result in a default of our other loans.

On March 31, 2024, we assessed the covenant clauses of our loans and financings with the aim of mitigating non-compliance with the entirety of the restrictive clauses in our annual measurement. As part of the action plan, the Company renegotiated certain covenant clauses with financial institutions, obtained waivers to ensure compliance and received the necessary consents from these institutions. We do not anticipate short- and medium-term impacts on our operations resulting from possible breaches of restrictive clauses.

As of the date of this current report, we were in compliance with such financial covenants.

  Financing Agreements

The table below sets forth selected information regarding substantially all of our outstanding indebtedness as of June 30, 2024 and December 31, 2023:

Working Capital

Zenvia Brazil has certain working capital credit facilities with Itaú Unibanco S.A., Banco Votorantim S.A., Banco ABC Brasil S.A., Banco do Brasil S.A., Banco Safra, Banco Santander Brasil SA and Banco Bradesco S.A, as described below. These working capital facilities bear interest at rates between 100% CDI+2.51% to 100% CDI+6.55% and 8.60% per annum and mature between June 27, 2023 and May 24, 2025. As of June 30, 2024, the total outstanding principal amount of the working capital arrangements was R$113,730 thousand.

In November 2020, Zenvia Brazil entered into an agreement with Banco Votorantim S.A. for a credit line offered by the Brazilian government through the Fundo Garantidor para Investimentos, or FGI, program in the amount of R$10,000 thousand. Through the FGI program, BNDES guarantees the transaction, aiming to facilitate access to credit lines for businesses. Following a one year grace period during which principal and interest is payable, the CCB will be paid in 36 monthly installments with the first installment of principal and interest due on December 10, 2021 and the last installment due on November 11, 2024.

In November 2020, Zenvia Brazil entered into an agreement with Banco ABC Brasil S.A. for a credit line offered by the Brazilian government through the FGI program in the amount of R$7,000 thousand. Following a one year grace period during which interest is payable, the CCB will be paid in 36 monthly installments with the first installment of principal and interest due on December 10, 2021 and the last installment due on November 11, 2024.

On February 3, 2021, Zenvia Brazil entered into two financing agreements with Banco do Brasil S.A. in the aggregate amount of R$50,000 thousand, being one agreement in the amount of R$18,000 thousand with an eighteen-month grace period and 24 months of amortization and the other agreement in the amount of R$32,000 thousand with a twelve-month grace period and 36 months of amortization. The last installments of these agreements are payable on August 27, 2024 (R$18,000 thousand) and February 27, 2025 (R$32,000 thousand), respectively. These agreements were renegotiated granting additional six months of grace period, without changing the final installment date.

On May 24, 2022, Zenvia Brazil entered into an agreement with Banco Votorantim S.A. for a CCB in the aggregate amount of R$20,000 thousand, which is secured by a fiduciary assignment (cessão fiduciária) of credit rights represented by payment notes (direitos creditórios lastreados pelos recebimentos de clientes) and certain deposits/financial investments (depósitos/aplicações financeiras). On December 28, 2023, Zenvia Brazil signed an amendment with Banco Votorantim S.A. for a CCB (Cédula de Crédito Bancário) in the original aggregate amount of R$20,000 thousand, establishing a new amortization schedule comprised of 36 installments, six-months of grace period and 30 installments for payment of  principal amount. The CCB first installment, which includes principal, is due on July 29, 2024 and the last installment on December 28, 2026.

On December 28, 2023, Zenvia Brazil entered into an agreement with Banco do Brasil S.A. for a CCB in the aggregate amount of R$30,000 thousand, which is secured by a fiduciary assignment (cessão fiduciária) of credit rights represented by payment notes (direitos creditórios lastreados pelos recebimentos de clientes). Following a six-month grace period during which no interest is payable, the CCB will be paid in 30 monthly installments with the first installment of principal and interest due on July 27, 2024 and the last installment on December 27, 2026.

On January 20, 2021, Zenvia Brazil entered into a financing agreement with Banco Bradesco S.A. in the aggregate amount of R$30,574 thousand for working capital purposes. Following a one year grace period during which interest is payable, the loan will be paid in 36 monthly installments with the first installment of principal and interest due on February 21, 2022 and the last installment due on January 20, 2025. On January 3, 2024, Zenvia Brazil signed an amendment, current balance R$11,073 thousand, establishing a new amortization schedule comprised of 36 installments, six months of grace period and 30 amortization period of principal, with the first installment of principal and interest due on July 29, 2024 and the last installment on December 28, 2026.

On January 4, 2024, Zenvia Brazil entered into an agreement with Itaú Unibanco S.A. for a CCB (Cédula de Crédito Bancário), in the aggregate amount of R$12,000 thousand, establishing an amortization schedule comprised of 36 installments, six months of grace period and 30 amortization period of principal, with the first installment of principal and interest due on July 1, 2024 and the last installment on January 1, 2027.

On April 12, 2024, Zenvia Brazil entered into an agreement with Banco ABC Brasil S.A. for a Commercial Promissory Notes Loan in the original aggregate amount of R$15,000 thousand, establishing an amortization schedule comprised of 18 installments, six-months of grace period and twelve-months installments of principal. In this transaction, we have a swap component with a CDI limit of up to 15.3% for the first six installments, which serves as a protective mechanism. The first installment of principal and interest is due on November 12, 2024 and the last installment on October 12, 2025.

On April 16, 2024, Zenvia Brazil signed an amendment with Banco Santander (Brasil) S.A. for a 4131 Loan in the original aggregate amount of R$25,000 thousand, establishing a amortization schedule comprised of 12 installments, three-months of grace period and nine-months installments of principal, with the first installment of principal and interest due on August 16, 2024 and the last installment on April 16, 2025.

Debentures

On May 10, 2021, Zenvia, through its subsidiary D1, issued debentures, not convertible into shares and secured by the fiduciary assignment (cessão fiduciária) of (i) receivables equivalent to two times the amount of the last installment, which are deposited into an escrow account controlled by the debenture holder and (ii) 10% of D1 common shares in the total amount of R$45,000 thousand. This debenture deed was amended on July 30, 2021, September 12, 2022, March 17, 2023, April 17, 2023 and December 18, 2023. Pursuant to the last amendment, the fixed interest rate amounts to 18.16% per annum and the amortization schedule is of 36 monthly installments, the first of which was due on January 30, 2024 and the last installment is due on December 30, 2026.

Selected Operating Data

The following table sets forth summary information regarding certain of our key performance metrics as of the periods indicated: