Cisco Lauded by Frost & Sullivan for Dominating the IP Hardware Communications Endpoints Market with its Innovative Technologies
Cisco Lauded by Frost & Sullivan for Dominating the IP Hardware Communications Endpoints Market with its Innovative Technologies
Cisco offers customers best-of-breed data networking solutions, IP communication systems, and next-generation unified communications and collaboration solutions
SANTA CLARA, California, Jan. 23, 2020 /PRNewswire/ -- Based on its recent analysis of the global IP hardware communications endpoints market, Frost & Sullivan recognizes Cisco Systems with the 2019 Global Market Leadership Award. Cisco's robust growth strategy and implementation effectiveness, innovative portfolio, tight customer focus, and strong brand recognition have enabled it to acquire a revenue share of 31.2 percent, 20.6 percentage points ahead of its closest competitor.
Cisco
In 2018, Cisco Systems achieved global market leadership in:
- IP desktop phone shipment, with a market share of 24.0 percent, 9.5 percentage points ahead of its closest competitor.
- IP video phone shipment with a market share of 26.6 percent, 5.8 percentage points ahead of its closest competitor.
- IP wireless phone shipment, with a market share of 40.3 percent, 21.2 percentage points ahead of its closest competitor.
"Cisco pioneered various collaborative applications intended to make teamwork more efficient. Its software endpoints complement its hardware devices to provide more options to businesses and holistically meet evolving user needs," said Alaa Saayed Industry Analyst. "Whether deployed with premises-based communications platforms or hosted IP communications/UCC services, Cisco's endpoint portfolio addresses the distinct user functions within different customer organizations, departments, and lines of business."
Cisco has not only introduced new models and firmware releases but also shifted towards software-based communications and collaboration services. For occasional-to-light usage in lobbies, hallways, elevators, and guest rooms, it provides the cost-effective and value-oriented Cisco Unified SIP Phones 3900 Series and Cisco Unified IP Phones 6900 Series. For general business usage, it offers the full-featured, high-fidelity and secure Cisco IP Phone 6800 and 7800 Series, and for advanced enterprise communications and collaboration, it presents the next-generation IP Phone 8800 Series portfolio, which includes HD video capabilities.
"Cisco owns the largest installed base of IP hard and soft communications endpoints in the world. It has shipped more than 100 million IP endpoints to more than 200,000 customers worldwide, with 95 percent penetration in Fortune 500 companies," noted Saayed. "Its strong commitment to customer-centric innovation and exceptional customer experience has been key to its strong brand positioning in the enterprise communications and collaboration marketplace."
Each year, Frost & Sullivan bestows this award upon the company that demonstrates excellence in growth and customer value. Attaining loyal customers who became brand advocates allows the company to grow and achieve a market leadership position. By committing to the customer at each stage of the buying cycle and continuing to nurture the relationship, this award recognizes a company's increased market share over time.
Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.
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About Cisco Systems
Cisco (NASDAQ: CSCO) is the worldwide technology leader that has been making the Internet work since 1984. Our people, products, and partners help society securely connect and seize tomorrow's digital opportunity today. Discover more at newsroom.cisco.com and follow us on Twitter at @Cisco. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at .
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思科為客户提供同類最佳的數據網絡解決方案、IP通信系統以及下一代統一通信和協作解決方案
加利福尼亞州聖克拉拉,2020年1月23日/美通社/--基於最近對全球IP硬件通信終端市場的分析,Frost&Sullivan授予思科2019年全球市場領導者獎。思科強勁的增長戰略和實施效率、創新的產品組合、嚴格的客户關注度和強大的品牌認知度使其獲得了31.2%的收入份額,領先最接近的競爭對手20.6個百分點。
思科
2018年,思科在以下方面實現了全球市場領先:
- IP臺式手機出貨量,市場份額為24.0%,領先最接近的競爭對手9.5個百分點。
- IP視頻電話出貨量市場佔有率為26.6%,領先最接近的競爭對手5.8個百分點。
- IP無線電話出貨量,市場佔有率為40.3%,領先最接近的競爭對手21.2個百分點。
行業分析師Alaa Saayed表示:“思科率先推出了各種旨在提高團隊合作效率的協作應用。其軟件終端與硬件設備相輔相成,為企業提供了更多選擇,並從整體上滿足了不斷變化的用户需求。”無論是部署基於本地的通信平臺還是託管IP通信/UCC服務,思科的終端產品組合都能滿足不同客户組織、部門和業務線內的不同用户功能。
思科不僅推出了新的型號和固件版本,還轉向了基於軟件的通信和協作服務。對於大堂、走廊、電梯和客房中偶爾從輕到輕的使用,它提供具有成本效益和價值導向的思科統一SIP電話3900系列和思科統一IP電話6900系列。對於一般企業用途,它提供功能齊全、高保真且安全的思科IP電話6800和7800系列;對於高級企業通信和協作,它提供包括高清視頻功能的下一代IP電話8800系列產品組合。
薩耶德指出:“思科擁有世界上最大的IP硬件和軟件通信終端用户羣。它已經向全球20多萬客户發運了超過1億個IP終端,其中95%的產品在財富500強公司中的普及率為95%。它對以客户為中心的創新和卓越的客户體驗的堅定承諾,一直是其在企業通信和協作市場上強大的品牌定位的關鍵。“
每年,Frost&Sullivan都會將這一獎項授予在增長和客户價值方面表現出色的公司。獲得忠誠的客户,成為品牌倡導者,使公司得以發展並取得市場領先地位。通過在購買週期的每個階段致力於客户並繼續培育關係,該獎項表彰了一家公司隨着時間的推移市場份額的增加。
Frost&Sullivan最佳實踐獎表彰各種地區和全球市場的公司,表彰它們在領導力、技術創新、客户服務和戰略產品開發等領域表現突出的成就和卓越表現。行業分析師通過深入訪談、分析和廣泛的二次研究來比較市場參與者並衡量業績,以確定行業的最佳實踐。
關於Frost&Sullivan
50多年來,Frost&Sullivan憑藉其在幫助投資者、企業領導人和政府駕馭經濟變化、識別顛覆性技術、大趨勢、新商業模式和可採取行動的公司方面的作用而聞名世界,從而帶來源源不斷的增長機會,推動未來的成功。聯繫我們:開始討論。
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關於思科
思科(納斯達克代碼:思科)是自1984年以來一直讓互聯網發揮作用的全球技術領先者。我們的人員、產品和合作夥伴幫助社會安全地連接並抓住今天的明天的數字機遇。要了解更多信息,請訪問News room.cisco.com,並在Twitter上關注我們@cisco。思科和思科徽標是思科和/或其附屬公司在美國和其他國家/地區的商標或註冊商標。有關思科商標的列表,請訪問。
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