According to foreign media reports, Amazon (AMZN.US) customers suddenly received refunds for products purchased and returned as far back as 2018, and the company apologized after discovering the unresolved issue.
The specific amount of the relevant refunds is still unclear, but senior executives hinted that the amount could reach hundreds of millions of dollars. An Amazon spokesperson admitted on Tuesday that refunds are being issued to customers but refused to disclose the refund amount or total amount.
