Fintech company.$Currenc Group (CURR.US)$Surging over 200%, the company announced today the launch of its AI call center, aimed at reducing costs, improving efficiency, and enhancing user satisfaction with AI, applicable to Banks, Insurance companies, telecom companies, government agencies, Digital Currency Exchanges, and Other Financial Institutions.

The company is a financial technology and digital remittance firm that serves millions of unbanked and underbanked individuals in Southeast Asia and beyond.

The AI call center features a distinct software product with capabilities for large-scale data analysis, allowing financial enterprises to provide users with an unprecedented service experience.

"Text AI" utilizes the familiarity of chat interfaces to provide real-time product Q&A and follow-up on Personal Services in a conversational format. "Voice AI" allows for instant interactive communication with AI agents without the need for submission, ensuring insights and accessible user journeys from simple inquiries to complex step-by-step guidance for completing transactions or understanding your customer processes. Finally, "Avatar AI" adds a human-like element to inquiries and task management through 2D or 3D avatars, simulating real-life events.

These products support over 10 languages and are easy to embed into mobile applications, providing engaging channels and seamless experiences for Global user communication. Enterprises can also leverage AI for important activities such as marketing and collections, maximizing the value of their product suite.

In addition to these Software-based solutions, Currency invests in developing AI-centered Hardware infrastructure, such as AI Datacenters (AIDC), providing customized service traffic solutions for Global financial institutions and enterprises.

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