Planhat Is Named a Customer Success Leader by IDC
Planhat Is Named a Customer Success Leader by IDC
And yet – unlike other vendors – this flexibility does not come at the cost of slow time to value or difficulty to adopt. IDC highlights Planhat's integrability:STOCKHOLM, Dec. 17, 2024 /PRNewswire/ -- Planhat has been named as a Leader in the IDC MarketScape Worldwide Customer Success Applications Vendor Assessment across both current capabilities and market-readiness of future strategies.* This accolade comes on the heels of Planhat's recognition as a Leader in Gartner's Magic Quadrant for Customer Success Management Platforms.
瑞典斯德哥爾摩，2024年12月17日 /美通社/ -- Planhat被評選爲IDC全球客戶成功應用供應商評估中的領導者，涵蓋了當前能力和未來戰略的市場準備情況。* 此次榮譽是在Planhat被加特納評選爲客戶成功管理平台魔力象限領導者之後獲得的。
Planhat has always been the customer platform built to serve your entire organization. IDC reports:
Planhat始終是一個旨在爲您整個組織服務的客戶平台。IDC報告：
"Innovative product design leads to significant flexibility in the implementation and how it can capture customer data and present it to users. The company's licensing model was designed to strategically support growth across an entire organization."
"創新產品設計帶來了顯著的靈活性，使其在實施過程中能夠靈活捕捉客戶數據並將其呈現給用戶。公司的許可模型旨在戰略性地支持整個組織的增長。"
And yet – unlike other vendors – this flexibility does not come at the cost of slow time to value or difficulty to adopt. IDC highlights Planhat's integrability:
然而——與其他供應商不同——這種靈活性並不以緩慢的價值實現或難以採用爲代價。IDC強調Planhat的可集成性：
"From its inception, Planhat was designed to integrate easily with any data source and focus on ensuring the quality of that data leading to more accurate insights and results."
"自成立以來，Planhat被設計爲能夠輕鬆與任何數據源集成，並專注於確保數據質量，從而獲得更準確的洞察和結果。"
For this reason, Planhat continues to lead both in the completeness of its vision of unlocking company-wide customer success, and its capacity to execute at every level – be it through innovative licensing; ease and depth of integration; flexibility of implementation; or intuitiveness of interface – to support strategic growth across an entire organization. Planhat's CEO, Kaveh Rostampor, says:
因此，Planhat在解鎖全公司客戶成功的願景完整性以及在所有層面上的執行能力方面繼續領先——無論是通過創新的許可、易用性和集成深度、實施的靈活性，還是界面的直觀性——以支持整個組織的戰略增長。Planhat的CEO Kaveh Rostampor表示：
"Planhat represents a decade of investment in flexible, intuitive technologies designed to unify customer data and the teams relying on it. As AI reimagines what's possible with data, we're seeing accelerating adoption of customer-centric data models like Planhat – which empower users not just to extract meaningful insight, but convert it into action."
"Planhat代表了十年來在靈活、直觀的技術上的投資，旨在統一客戶數據和依賴於這些數據的團隊。隨着人工智能重新構想數據的可能性，我們看到客戶中心數據模型（如Planhat）的採用正在加速——這些模型不僅使用戶能夠提取有意義的洞察，還能將其轉化爲行動。"
Download the report here.
在此下載報告。
About IDC MarketScape
關於IDC MarketScape
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
IDC市場格局供應商評估模型旨在提供對特定市場中技術和服務供應商競爭力的概述。研究方法利用基於定性和定量標準的嚴格評分方法，從而形成每個供應商在特定市場中的單一圖形展示。IDC市場格局提供了一個清晰的框架，使得IT和電信供應商的產品和服務、能力和戰略，以及當前和未來的市場成功因素能夠進行有意義的比較。該框架還爲技術買家提供了對當前和潛在供應商的優勢和劣勢的360度評估。
*Source: IDC, "IDC MarketScape: Worldwide Customer Success Applications 2024 Vendor Assessment" doc #US51812024, December 2024.
*來源：IDC，「IDC市場場景：全球客戶成功應用2024供應商評估」文檔#US51812024，2024年12月。
Contact: Ambera Cruz, [email protected]
聯繫方式：Ambera Cruz，[email protected]
SOURCE Planhat
來源Planhat
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