HawkSearch Introduces New Conversational Search Feature
HawkSearch Introduces New Conversational Search Feature
"HawkSearch's Conversational Search feature redefines the customer experience by combining GenAI technology with an intuitive interface," said John Murcott, EVP of Product and Strategy at Bridgeline Digital. "This innovation not only helps users find what they're looking for but does so in an engaging and seamless journey."WOBURN, Mass., Nov. 26, 2024 (GLOBE NEWSWIRE) -- Bridgeline Digital, Inc. (NASDAQ: BLIN), a provider of AI-driven marketing technology, has launched Conversational Search, the latest addition to its HawkSearch platform. Powered by Generative AI through Smart Response, this innovation leverages natural language capabilities to transform ordinary searches into conversational interactions.
美國麻薩諸塞州沃本，2024年11月26日（GLOBE NEWSWIRE）-- bridgeline digital公司（納斯達克：BLIN），一家提供人工智能驅動的營銷科技的公司，已推出會話搜索，這是其HawkSearch平台的最新新增功能。該創新通過智能響應，利用生成式人工智能，運用自然語言能力，將普通搜索轉變爲會話式互動。
Conversational Search empowers businesses to:
會話搜索使企業能夠：
- Turn Searches into Quality Conversations: Engage users with intelligent responses that guide them to relevant products and content, fostering deeper connections.
- Leverage Smart Response: Maintain conversation threads, link users to relevant results, and configure prompts for personalized, context-aware interactions.
- Harness Natural Language Processing (NLP): Understand user intent and phrasing to deliver accurate, meaningful search results.
- Enable Contextual Refinement: Allow users to refine queries or ask follow-up questions without restating their initial context, creating a smoother search journey.
- Deliver Personalization: Leverage user preferences and history to provide tailored search results that resonate with individual needs.
- 將搜索轉化爲高質量的對話：通過智能響應與用戶互動，引導他們找到相關產品和內容，促進更深層次的連接。
- 利用智能響應：保持對話線程，將用戶鏈接到相關結果，並配置提示以實現個性化、語境敏感的互動。
- 利用自然語言處理（NLP）：理解用戶意圖和措辭，以提供準確、有意義的搜索結果。
- 啓用上下文優化：允許用戶完善查詢或提出後續問題，而無需重新表達他們的初始上下文，從而創造更順暢的搜索體驗。
- 提供個性化服務：利用用戶偏好和歷史記錄提供符合個人需求的定製搜索結果。
For customers using HawkSearch's Rapid UI framework, a pre-built component for Conversational Search ensures rapid deployment and seamless integration into digital environments.
對於使用HawkSearch的快速UI框架的客戶，預構建的對話搜索組件確保快速部署並無縫集成到數字環境中。
"HawkSearch's Conversational Search feature redefines the customer experience by combining GenAI technology with an intuitive interface," said John Murcott, EVP of Product and Strategy at Bridgeline Digital. "This innovation not only helps users find what they're looking for but does so in an engaging and seamless journey."
「HawkSearch的對話搜索功能通過將人工智能科技與直觀界面相結合，重新定義了客戶體驗，」bridgeline digital的產品與策略執行副總裁John Murcott說道。「這一創新不僅幫助用戶找到他們所尋找的內容，而且以引人入勝且流暢的方式實現。」
About Bridgeline Digital
關於Bridgeline Digital
Bridgeline helps companies grow online revenue by increasing traffic, conversion rates, and average order value. To learn more, visit .
bridgeline幫助公司通過增加流量、轉化率和平均訂單價值來實現在線營業收入增長。要了解更多信息，請訪問。
Contact:
聯繫方式：
Danielle Colvin
Danielle Colvin
SVP of Marketing
市場高級副總裁
Bridgeline Digital
Bridgeline Digital
press@bridgeline.com
press@bridgeline.com
譯文內容由第三人軟體翻譯。
