Tesla Now Allows Users To Report Snow Accumulation, Blocked Stalls And Other Supercharger Issues Ahead Of Winter
Tesla Now Allows Users To Report Snow Accumulation, Blocked Stalls And Other Supercharger Issues Ahead Of Winter
Customers can share issues ranging from access, cleanliness, insufficient lighting, and damage in the form of cracked post skins with the update. EV giant Tesla Inc. (NASDAQ:TSLA) has updated its phone app ahead of winter to allow customers to report issues including trash and snow accumulation at charging locations.
電動車巨頭特斯拉公司（納斯達克：TSLA）在冬季來臨之前更新了其手機應用程序，允許客戶報告充電地點的垃圾和積雪等問題。
What Happened: "While systems already detect issues pertaining to charging performance or dysfunctional charging posts, the app update will allow customers to raise issues including snow not being plowed properly, vandalism or waste management," the company said in a post on X.
發生了什麼："雖然系統已經能夠檢測到充電性能或充電樁故障等問題，但此次應用更新將允許客戶報告包括雪未被合理清除、破壞行爲或廢物管理等問題，"該公司在X上發帖說道。
The move is aimed at improving the EV charging experience and customers can report issues including when they are not charging, Tesla's Director of Charging in North America Max de Zegher said.
此舉旨在改善電動車充電體驗，客戶可以報告包括無法充電等問題，特斯拉北美充電董事Max de Zegher表示。
Customers can share issues ranging from access, cleanliness, insufficient lighting, and damage in the form of cracked post skins with the update.
客戶可以通過更新分享各種問題，包括可達性、衛生狀況、照明不足以及損壞（如破裂的充電樁外殼）。
With Tesla App version 4.39.0 or later, you can now report issues at any time, even when not charging. Through our telemetry, we already auto-detect charging performance issues, such as a post not working or slow charging. However issues like snow that isn't properly plowed,...
— Max de Zegher (@MdeZegher) November 21, 2024
使用特斯拉應用程序版本4.39.0或更高版本，您現在可以在任何時候報告問題，即使在不充電的情況下。通過我們的遙測系統，我們已經自動檢測到了充電性能問題，例如充電樁不工作或充電速度慢。然而，像雪沒有合理清理這樣的問題……
— Max de Zegher (@MdeZegher) 2024年11月21日
Why It Matters: According to data from the U.S. Department of Energy, Tesla has over 28,000 supercharger ports across the United States. As of the end of the third quarter, the company had over 62,000 supercharger connectors around the globe.
爲什麼這很重要：根據美國能源部的數據，特斯拉在美國擁有超過28,000個超級充電樁。截至第三季度末，該公司在全球擁有超過62,000個超級充電連接器。
During Tesla's annual shareholder meeting in June, Tesla CEO Elon Musk slammed rumors of the death of its supercharger network following a major layoff in April as "greatly exaggerated."
在特斯拉6月的年度股東會議上，特斯拉首席執行官埃隆·馬斯克對有關其超級充電網絡在4月大規模裁員後死亡的謠言進行了抨擊，稱這些言論是"極大誇大"。
The company continues to grow its supercharger network while keeping an eye on capital efficiency and the places they are deployed, Musk said while adding that it will deploy more "working" superchargers this year than the rest of the industry combined.
該公司繼續擴展其超級充電網絡，同時關注資本效率和部署位置，馬斯克表示，今年將部署比整個行業其他公司加起來還要多的「工作」超級充電站。
Tesla will invest $500 million in expanding the network this year, Musk then added.
馬斯克隨後補充，特斯拉將在今年投資50000萬美元擴展網絡。
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譯文內容由第三人軟體翻譯。
