'Twenty Is Building An Open Source Alternative To Salesforce' - TechCrunch
'Twenty Is Building An Open Source Alternative To Salesforce' - TechCrunch
If a software product is successful enough, you'll probably be able to find a company building an open source alternative. And yet, nobody has created a modern open source CRM product that can be considered as a serious competitor to Salesforce.
如果一款軟件產品足夠成功,你可能會發現有公司在構建開源替代品。然而,至今沒有人創造出一款現代的開源CRM產品,可以被視爲賽富時的有力競爭者。
That's exactly what Twenty is trying to achieve. For the past couple of years, the startup has been iterating on a brand-new CRM platform and making everything available on GitHub under a permissive AGPLv3 license.
這正是Twenty所試圖實現的目標。在過去的幾年裏,這家初創公司一直在迭代一種全新的CRM平台,並在GitHub上以寬鬆的AGPLv3許可證提供所有內容。
While Twenty doesn't have all the features that you can find in Salesforce, the company is slowly building a community of CRM and open source enthusiasts around it with more than 300 contributors in the last year and 20,000 stars on GitHub.
雖然Twenty並沒有包含賽富時的所有功能,但該公司正在慢慢建立一個CRM和開源愛好者的社區,去年有超過300名貢獻者和20,000個GitHub星標。
The startup's three co-founders worked together on a previous startup called Luckey that was acquired by Airbnb. It was a sort of mini CRM for Airbnb guests and hosts, specifically designed for vacation rentals.
這家初創公司的三位聯合創始人在一家名爲Luckey的前初創公司共同工作,該公司被愛彼迎收購。它是爲愛彼迎的客人和房東設計的一種迷你CRM,專爲度假租賃而打造。
When it was time to leave and start a new startup, they looked at the tech industry and noticed a trend. For the past few years, there has been a wave of open source startups replicating popular software-as-a-service products with a community-oriented approach. Baserow is trying to replicate Airtable. Documenso is working on a DocuSign alternative. Formbricks has released a Qualtrics competitor. And the list goes on.
當離開並開始新的創業時,他們觀察了科技行業,並注意到一個趨勢。過去幾年,出現了一波開源初創公司,複製受歡迎的軟件即服務產品,以面向社區的方式。Baserow正在試圖複製Airtable。Documenso正在開發docusign的替代品。Formbricks發佈了Qualtrics競爭對手。等等。
"And I realized that CRM is the biggest software market overall, because it covers marketing, customer support, operations — a CRM does everything," Twenty co-founder and CEO Félix Malfait told TechCrunch.
「我意識到CRM是最大的整體軟件市場,因爲它涵蓋了營銷、客戶支持、運營——CRM可以做所有事情,」Twenty的共同創始人兼首席執行官費利克斯·馬爾費特在TechCrunch上說道。
Arguably, some companies have already tried to build an open source CRM and take on Salesforce, such as SugarCRM. While SugarCRM has been quite successful, SugarCRM never reached the success of Salesforce or HubSpot. The company also stopped releasing its Community Edition in 2018.
可以說,一些公司已經嘗試構建開源CRM並挑戰賽富時,例如SugarCRM。儘管SugarCRM取得了一定的成功,但SugarCRM從未達到賽富時或hubspot的成功。該公司還於2018年停止發佈其社區版。
譯文內容由第三人軟體翻譯。