TELUS International (Cda) Inc. (TIXT) Q3 2024 Earnings Call Transcript Summary
TELUS International (Cda) Inc. (TIXT) Q3 2024 Earnings Call Transcript Summary
Year-to-date, revenue with their largest client, TELUS, grew 21% year-over-year, while revenue from Google, their second largest client, showed an increase of 12% year-to-date.The following is a summary of the TELUS International (Cda) Inc. (TIXT) Q3 2024 Earnings Call Transcript:
以下是泰勒斯國際（加拿大）股份有限公司（TIXT）2024年第三季度業績會議電話記錄摘要：
Financial Performance:
財務表現:
TELUS International reported Q3 2024 revenue of $658 million with sequential improvement led by AI data solutions and overall growth in digital solutions.
Adjusted EBITDA margin stood at 14.4%, reflecting stabilization compared to prior quarters.
Year-to-date, revenue with their largest client, TELUS, grew 21% year-over-year, while revenue from Google, their second largest client, showed an increase of 12% year-to-date.
Revenue increases in comms, media, and healthcare sectors were noted, along with boosted operations in sectors like BFSI, travel, hospitality, and retail driven by increased demand.
Central and South America, and Africa saw a revenue growth of 20% for the quarter.
泰勒斯國際報告2024年第三季度營業收入爲65800萬美元，由人工智能數據解決方案的順利改善以及數字解決方案的整體增長帶動。
調整後的EBITDA利潤率爲14.4%，與之前季度相比反映出穩定態勢。
截至目前爲止，其最大客戶泰勒斯的營業收入同比增長了21%，而來自谷歌的第二大客戶的營業收入截至目前年內增長了12%。
通信、媒體和醫療保健領域的營業收入增長值得注意，與此同時，由於需求增加，BFSI、旅遊、酒店和零售等行業的運營也得到了提振。
中南美洲和非洲本季度營業收入增長了20%。
Business Progress:
業務進展:
Focus on rejuvenating revenue growth includes new service offerings, cross-selling to existing clients, client diversification, and leveraging partnership with TELUS for rapid evolution of AI and CX capabilities.
Significant client wins and service expansions reported across various sectors, enhancing revenue diversification.
Advances in quality and differentiation in service delivery, recognized by industry leaders like Everest Group and NelsonHall.
Continuous investment in talent and expanding global sales teams to capture sales opportunities and align with strategic growth in AI data solutions and digital transformations.
專注于振興營業收入增長，包括推出新的服務產品，向現有客戶進行交叉銷售，客戶多元化以及藉助泰勒斯的合作伙伴關係，快速發展人工智能和客戶體驗能力。
在各個領域報告重要的客戶贏得和服務擴展情況，增強了營業收入多元化。
在服務交付的質量和差異化方面取得進展，得到了行業領袖如Evee Group和NelsonHall的認可。
持續投資於人才，並擴大全球銷售團隊，以抓住銷售機會，並與人工智能數據解決方案和數字化轉型戰略增長保持一致。
Opportunities:
機會：
Expansion of AI capabilities and digital solutions directly address the growing global CX market, estimated at over $350 billion.
Introduction of proprietary platforms like Fuel iX to improve operational efficiency and client outcomes in CX.
Leveraging deep partnerships, especially with parent company TELUS, to test and refine cutting-edge AI technologies for broader market applications.
擴展人工智能能力和數字解決方案，直接應對不斷增長的全球客戶體驗市場，估計規模超過3500億美元。
推出像Fuel iX這樣的專有平台，以提高客戶體驗中的運營效率和客戶結果。
藉助深度夥伴關係，特別是與母公司泰勒斯的合作，測試和完善尖端人工智能技術，以實現更廣泛的市場應用。
Risks:
風險：
Price competition in the industry remains a significant risk, impacting profitability and necessitating continuous innovation and efficiency to maintain competitive margins.
行業板塊的價格競爭依然是一個重大風險，影響了盈利能力，需要不斷創新和提高效率，以維持競爭邊界。
Tips: For more comprehensive details, please refer to the IR website. The article is only for investors' reference without any guidance or recommendation suggestions.
提示：如需更全面的詳情，請參閱投資人關係網站。本文僅供投資者參考，不作任何指引或建議。
譯文內容由第三人軟體翻譯。
