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LAWTON OKLAHOMA 911 SELECTS CARBYNE APEX NG911 CALL HANDLING TO ENHANCE ITS EMERGENCY RESPONSE CAPABILITIES

LAWTON OKLAHOMA 911 SELECTS CARBYNE APEX NG911 CALL HANDLING TO ENHANCE ITS EMERGENCY RESPONSE CAPABILITIES

俄克拉何馬州洛頓市911中心選擇卡賓APEX NG911呼叫處理,以增強其應急響應能力
PR Newswire ·  11/04 22:00

NEW YORK, Nov. 4, 2024 /PRNewswire/ -- Carbyne, a global leader in public-safety technology, is excited to announce that the City of Lawton, Oklahoma, has selected Carbyne's APEX platform for its 911 services. This state-of-the-art, cloud-native Next Generation 911 (NG911) call-handling system will empower Lawton with advanced transcription and translation services, the ability to manage call surges, remote call-taking capabilities, and comprehensive analytics.

紐約,2024年11月4日 /美通社/ -- Carbyne全球領先的公共安全科技公司,非常高興地宣佈,俄克拉荷馬州勞頓市選擇了Carbyne的APEX平台用於其911服務。這款最先進的雲原生下一代911(NG911)呼叫處理系統將賦予勞頓市先進的轉錄和翻譯服務、處理呼叫激增的能力、遠程接聽呼叫的功能以及全面的分析。

These features are specifically designed to optimize emergency call handling in rural areas, aiming to reduce response times and ultimately save lives. Director Jessica Carter recognized the limitations of their previous on-premise system, which lacked the flexibility and scalability necessary for modern emergency response needs.

這些功能專爲優化農村地區的緊急呼叫處理而設計,旨在縮短響應時間,最終挽救生命。董事傑西卡·卡特認識到他們之前的本地系統存在靈活性和可擴展性不足的侷限,無法滿足現代應急響應需求。

"We were seeking a solution that would work seamlessly, offer continuous improvements, and new features with 24/7 support," said Carter. "Carbyne's APEX platform stood out with its advanced capabilities, ease of use, and strong support model. We are confident this relationship will significantly enhance our ability to serve the community."

卡特表示:「我們正在尋找一個能夠無縫運行、提供持續改進和24/7支持的解決方案。」 「Carbyne的APEX平台憑藉其先進功能、易用性和強大的支持模型脫穎而出。我們相信這種合作關係將極大地增強我們爲社區服務的能力。」

Amir Elichai, CEO of Carbyne, emphasized the importance of this partnership: "This collaboration underscores Carbyne's commitment to enhancing public-safety through innovative technology solutions. With the APEX platform, Lawton will be well-equipped to tackle the challenges of modern emergency response and deliver the highest level of service to its community."

Carbyne首席執行官阿米爾·埃利哈伊強調了這一合作伙伴關係的重要性:「這種合作突顯了Carbyne通過創新技術解決方案增強公共安全的承諾。憑藉APEX平台,勞頓市將能夠應對現代應急響應的挑戰,並向社區提供最高水平的服務。」

About Carbyne

關於Carbyne

Carbyne (Headquartered in New York, NY) is a leading global provider of cloud-native mission-critical contact center solutions. Carbyne is one of the largest rich-data providers for emergency response centers, delivering over 250M data points per year, all in a unified platform. Our technologies enable emergency contact centers and select enterprises to connect with callers as well as connected devices via highly secure communication channels without needing to download a consumer app. With a mission to redefine emergency collaboration and connect the dots between people, enterprises, and governments, Carbyne provides a unified cloud-native solution that provides live, actionable data that can lead to more efficient and transparent operations and ultimately save lives. With Carbyne, every person counts. Learn more at Carbyne

Carbyne(總部位於紐約)是領先的全球雲原生關鍵任務聯繫中心解決方案提供商之一。Carbyne是緊急響應中心最大的豐富數據提供商之一,每年提供超過25000萬個數據點,全部在一個統一的平台上。我們的技術使緊急聯繫中心和選擇性企業能夠通過高度安全的通信渠道與呼叫者以及連接設備進行連接,而無需下載消費者應用程序。Carbyne的使命是重新定義緊急協作,並在人、企業和政府之間建立聯繫,提供統一的雲原生解決方案,提供實時、可行的數據,可導致更高效、透明的運營,並最終挽救生命。在Carbyne,每個人都很重要。了解更多請登陸Carbyne

SOURCE Carbyne Ltd.

源自Carbyne有限公司。

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