1-800-FLOWERS.COM, Inc. (FLWS) Q1 2025 Earnings Call Transcript Summary
1-800-FLOWERS.COM, Inc. (FLWS) Q1 2025 Earnings Call Transcript Summary
The company experienced a gross profit margin increase to 38.1%, and successfully reduced operating expenses by $4.3 million excluding certain non-recurring items.The following is a summary of the 1-800-FLOWERS.COM, Inc. (FLWS) Q1 2025 Earnings Call Transcript:
以下是1-800-flowers.com公司（FLWS）2025財年第一季度業績會議電話交易摘要：
Financial Performance:
金融業績：
1-800-FLOWERS.COM reported a 10% decrease in consolidated Q1 revenue, aligning with expectations and mirroring previous quarter trends.
E-commerce revenue decreased by 8%, with a 6.5% decline in orders and a 1.5% decrease in Average Order Value (AOV).
The company experienced a gross profit margin increase to 38.1%, and successfully reduced operating expenses by $4.3 million excluding certain non-recurring items.
Adjusted EBITDA for the quarter was reported as a loss of $27.9 million.
1-800-flowers.com報告合併第一季度營業收入下降10%，符合預期，與上季度趨勢相似。
電子商務營業收入下降8%，訂單量下降6.5%，平均訂單價值（AOV）下降1.5%。
公司毛利潤率增至38.1%，成功將營業費用減少了430萬美元，不包括某些非經常性項目。
調整後的本期息稅折舊攤銷前利潤（EBITDA）報告爲2790萬美元的虧損。
Business Progress:
業務進展：
Continuing to leverage last mile delivery capabilities, expanding offerings particularly in same-day delivery for Cheryl's Cookies and 1-800 Baskets, while integrating Scharffen Berger Chocolates into Harry & David.
Announced a strategic partnership with Macy's, opening six exclusive Harry & David pop-up shops for the holiday season in select Macy's stores.
Developed a new AI-driven platform for customer care to enhance customer service efficiency and experience, alongside a logistics optimization effort through a new Order Management System at Harry & David.
繼續利用最後一英里交付能力，在Cheryl's Cookies和1-800籃子等產品中擴大特別是當天交付的供應，同時將Scharffen Berger巧克力整合到Harry & David。
宣佈與梅西百貨達成戰略合作，在部分梅西百貨商店爲假日季節開設了六家獨家的Harry & David限定店。
開發了一款新的基於人工智能的客戶關懷平台，以提高客戶服務效率和體驗，同時通過Harry & David的新訂單管理系統進行物流優化努力。
Opportunities:
機會：
Plans deepening of Relationship Innovation initiatives during the holiday season viewed as essential by consumers, expected to drive better performance especially within Gourmet Foods & Gifts.
Expansion into new markets and broadening of product ranges tailored across various pricing tiers.
計劃在假日季節深化消費者視爲必不可少的關係創新舉措，預計尤其會在美食和禮品領域推動更好的表現。
拓展到新市場，擴大跨不同定價層面的產品範圍。
Risks:
風險：
Potential impacts of broader economic factors such as persistent inflation affecting consumer discretionary spending.
如持續通貨膨脹等更廣泛經濟因素可能影響到消費者的自由開支。
Tips: For more comprehensive details, please refer to the IR website. The article is only for investors' reference without any guidance or recommendation suggestions.
提示：如需更全面的詳情，請參閱投資人關係網站。本文僅供投資者參考，不作任何指引或建議。
譯文內容由第三人軟體翻譯。
