TSIA Recognizes Support Staff Excellence Certification for CSC, Salesforce, and Brightcove in 2024
TSIA Recognizes Support Staff Excellence Certification for CSC, Salesforce, and Brightcove in 2024
SAN DIEGO, Oct. 28, 2024 /PRNewswire/ -- TSIA, the leading research and advisory firm for technology and service organizations, announced today the technology companies that have achieved Level I and Level II Support Staff Excellence (SSE) for 2024—as well as multiple recipients of the Certified Support Staff Excellence Center Outstanding Achievement Award.
2024年10月28日,思科通信-半導體TSIA宣佈,作爲領先的科技和服務機構研究和諮詢公司,今天公佈了在2024年實現了一級和二級支持人員卓越(SSE)的技術公司,以及獲得認證支持人員卓越中心傑出成就獎的多家獲獎公司。
The SSE certification, offered by TSIA and delivered by Korn Ferry, is a powerful staff development program that delivers a robust customer service experience by developing the most essential service delivery resource a company has: its people. This year, three companies have achieved SSE certifications. Those companies are:
TSIA和光輝國際諮詢顧問(Korn Ferry)提供的SSE認證是一個強大的員工發展計劃,通過培養公司最重要的服務交付資源:人員,提供強大的客戶服務體驗。今年,有三家公司獲得了SSE認證。這些公司分別是:
- CSC
- Brightcove, Inc.
- Salesforce
- 振順控股
- 布萊克維股份有限公司。
- Salesforce
This year, Brightcove is also being recognized with the 10-year Certified Support Staff Excellence Center Outstanding Achievement Award. Additionally, Salesforce is being recognized with the Certified Support Staff Excellence Center Outstanding Achievement Award for its first-year certification.
今年,布萊克維也因獲得10年認證的認證支持人員卓越中心傑出成就獎而受到表彰。此外,賽富時也因其首年認證而獲得了認證支持人員卓越中心傑出成就獎。
"Successful businesses know that if they invest wisely in their people, they will better serve their customers and reap long-term rewards," said Thomas Lah, executive director of TSIA. "Those who achieve Support Staff Excellence Certification see exponential business benefits from the development of industry-leading teams. Congratulations to CSC, Salesforce, and Brightcove for their outstanding achievements this year."
「成功的企業知道,如果他們明智地投資於員工,他們將更好地爲客戶服務,從而獲得長期回報,」 TSIA的執行董事Thomas Lah表示。 「獲得支持人員卓越認證的人員會從行業領先團隊的發展中看到業務效益成倍增長。祝賀振順控股、賽富時和布萊克維在今年取得的傑出成就。」
To learn more about TSIA's Support Staff Excellence program, please visit: TSIA SSE
要了解更多關於TSIA支持人員卓越計劃的信息,請訪問:TSIA SSE
About TSIA
關於TSIA
The creator of the LAER model, TSIA (Technology & Services Industry Association), is a subscription-based research and advisory firm, trusted by 40,000+ leaders in the Industrial Technology and Services, SaaS, Healthcare Technology, and Industrial Equipment industries. TSIA's global reach stretches across 96 countries, representing 80% of the top Fortune 100 tech companies. This includes tech giants such as Amazon, Microsoft, Salesforce, Cisco, and NTT Ltd. With the AI-driven TSIA Portal, free account holders can easily search and access the latest in their industry's trends, proprietary insights, and best practices to help them make career-advancing, data-driven decisions.
作爲LAER模型的創造者,TSIA(科技與服務行業協會)是一家基於訂閱的研究和諮詢公司,受到工業技術與服務、saas-雲計算、醫療技術和工業設備行業中4萬多位領導者的信賴。TSIA的全球影響力覆蓋96個國家,代表着80%的財富100強科技公司。這包括亞馬遜、微軟、賽富時、思科和NTt Ltd等科技巨頭。通過基於人工智能的TSIA門戶,免費帳戶持有者可以輕鬆搜索並獲取他們行業最新的趨勢、獨家見解和最佳實踐,幫助他們做出有利於職業發展的、基於數據的決策。
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SOURCE TSIA
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