Marc Benioff Warns Microsoft's Copilot 'Spills Corporate Data,' Emphasizes Security Gaps Ahead Of Salesforce Agentforce Launch
Marc Benioff Warns Microsoft's Copilot 'Spills Corporate Data,' Emphasizes Security Gaps Ahead Of Salesforce Agentforce Launch
Benioff stated, "Microsoft has really disappointed so many of our customers. They've really done it by delivering a level of hype around their AI solutions."Salesforce Inc. (NYSE:CRM) CEO Marc Benioff criticized Microsoft Corp. (NASDAQ:MSFT) for its artificial intelligence tools, claiming that they are overhyped and underperforming.
賽富時公司（紐交所: CRM）首席執行官馬克·貝尼奧夫批評微軟公司（納斯達克: MSFT）的人工智能工具，聲稱其被誇大其辭且效果不佳。
What Happened: Benioff took aim at Microsoft's Copilot AI tool, describing it as overhyped and ineffective, in an interview with Business Insider. This criticism comes in the wake of Microsoft's announcement of new Dynamics 365 AI agents, which directly compete with Salesforce's Agentforce product, a CRM lead.
事件經過：貝尼奧夫抨擊微軟的Copilot人工智能工具，在接受《商業內幕》採訪時稱其被炒作並且無效。這番批評是在微軟宣佈推出新的Dynamics 365 AI代理之後發表的，這些代理直接與賽富時的Agentforce產品競爭，這是一個CRm領先產品。
Benioff's comments were not a coincidence. The day before the interview, Microsoft introduced 10 new AI agents for its CRM offering, Dynamics 365. This announcement came just days before the release of Salesforce's own AI agent product, Agentforce, which is set to be generally available on Friday.
貝尼奧夫的評論並非偶然。就在採訪前一天，微軟爲其CRm產品Dynamics 365推出了10個新的AI代理。這一宣佈恰逢賽富時自己的AI代理產品Agentforce發佈之前幾天，該產品預計將於週五正式上市。
Benioff stated, "Microsoft has really disappointed so many of our customers. They've really done it by delivering a level of hype around their AI solutions."
貝尼奧夫表示：「微軟真的讓我們很多客戶失望。他們通過圍繞其人工智能解決方案製造炒作而做到了這一點。」
He also criticized the accuracy of Copilot, stating that it "spills corporate data," and referred to it as "Clippy 2.0," a nod to an infamous 1990s Microsoft Office digital assistant.
他還批評了Copilot的準確性，稱其「泄漏企業數據」，並將其稱爲「Clippy 2.0」，這是暗指臭名昭著的上世紀90年代微軟Office數字助手。
Benioff emphasized the success of Salesforce's AI solutions and the company's continued lead in the CRM market. Despite Microsoft's recent gains in CRM market share, Benioff remains confident in Salesforce's position.
貝尼奧夫強調了賽富時人工智能解決方案的成功以及公司在CRm市場中持續的領先地位。儘管微軟最近在CRm市場份額方面取得了進展，貝尼奧夫依然對賽富時的地位充滿信心。
Why It Matters: The rivalry between Salesforce and Microsoft has intensified with the introduction of AI-driven technologies.
意義所在：隨着人工智能驅動技術的引入，賽富時和微軟之間的競爭愈發激烈。
Recently, Benioff criticized Microsoft's rebranding of Copilot to "agents," calling it a sign of "panic mode" due to Microsoft's lack of data and security models, which he claims leads to inaccuracies and data leaks. Benioff praised Salesforce's Agentforce for its integration of data, workflows, and security into a unified platform.
最近，貝尼奧夫批評微軟將Copilot重新命名爲「代理」，稱其爲「恐慌模式」的體現，這是因爲微軟缺乏數據和安全模型，他聲稱這導致了不準確性和數據泄漏。貝尼奧夫讚揚賽富時的Agentforce能夠將數據、工作流程和安全性整合到一個統一平台中。
Microsoft's announcement during its "AI Tour" in London highlighted the ability of businesses to develop autonomous AI agents, aiming to streamline enterprise functions. This move is part of Microsoft's Copilot Studio platform, which allows organizations to customize AI-driven agents.
微軟在倫敦"AI之旅"期間的公告突出了企業開發自主人工智能代理的能力，旨在簡化企業功能。這一舉措是微軟的Copilot Studio平台的一部分，該平台允許組織定製人工智能驅動的代理。
Analysts have noted that Salesforce's Agentforce platform is on par with Microsoft's offerings, with Piper Sandler upgrading Salesforce's rating and raising its price target.
分析師指出，賽富時的Agentforce平台與微軟的產品相媲美，派傑投資升級了賽富時的評級，並提高了其價格目標。
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Photo courtesy: Shutterstock
圖片來源：shutterstock
This story was generated using Benzinga Neuro and edited by Kaustubh Bagalkote
本報道使用Benzinga Neuro生成，並由Kaustubh Bagalkote
譯文內容由第三人軟體翻譯。
