'Copilot's A Flop Because Microsoft Lacks The Data,' Salesforce CEO Slams Rebranding Of AI Tool To 'Agents:' 'That's Panic Mode'
'Copilot's A Flop Because Microsoft Lacks The Data,' Salesforce CEO Slams Rebranding Of AI Tool To 'Agents:' 'That's Panic Mode'
Microsoft rebranding Copilot as 'agents'? That's panic mode. Let's be real—Copilot's a flop because Microsoft lacks the data, metadata, and enterprise security models to create real corporate intelligence. That is why Copilot is inaccurate, spills corporate data, and forces... pic.twitter.com/eZpVwgoSH9Marc Benioff, CEO of Salesforce (NYSE:CRM), took to social media on Tuesday to criticize Microsoft Corp (NASDAQ:MSFT) for rebranding its Copilot as "agents."
賽富時CEO馬克·貝尼奧夫在週二通過社交媒體批評微軟公司將其Copilot重新品牌爲"agents"。
What Happened: Benioff described this move as a sign of "panic mode" and called Copilot a failure due to Microsoft's lack of data, metadata, and enterprise security models. He argued that these deficiencies lead to inaccuracies and data leaks, forcing customers to create their own large language models (LLMs).
事情經過：貝尼奧夫將此舉稱爲"恐慌模式"，稱微軟由於缺乏數據、元數據和企業安全模型，導致Copilot失敗。他認爲這些不足導致錯誤和數據泄露，迫使客戶自行創建自己的大型語言模型（LLMs）。
Benioff likened Microsoft's Copilot to the discontinued "Clippy" Microsoft Office assistant, suggesting that it fails to provide real corporate intelligence. In contrast, he praised Salesforce's Agentforce, stating it is transforming businesses by autonomously managing sales, service, marketing, analytics, and commerce. He emphasized that Agentforce integrates data, LLMs, workflows, and security into a single Customer 360 platform, which he believes represents the true potential of AI.
貝尼奧夫將微軟的Copilot比作已停用的"辦公助手Clippy"，暗示其未能提供真正的企業智能。相反，他讚揚賽富時的Agentforce，並表示它通過自主管理銷售、服務、營銷、分析和商務正在改變企業。他強調Agentforce將數據、LLM、工作流程和安全集成到單一的Customer 360平台中，他認爲這代表了人工智能的真正潛力。
Microsoft rebranding Copilot as 'agents'? That's panic mode. Let's be real—Copilot's a flop because Microsoft lacks the data, metadata, and enterprise security models to create real corporate intelligence. That is why Copilot is inaccurate, spills corporate data, and forces... pic.twitter.com/eZpVwgoSH9
— Marc Benioff (@Benioff) October 21, 2024
微軟將Copilot重新品牌爲'agents'？那是恐慌模式。讓我們實話實說—Copilot是一個失敗，因爲微軟缺乏數據、元數據和企業安全模型，無法創造真正的企業智能。這就是爲什麼Copilot不準確，泄露企業數據，並迫使... pic.twitter.com/eZpVwgoSH9
— 馬克·貝尼奧夫（@Benioff）2024年10月21日
Why It Matters: Benioff's comments highlight the ongoing rivalry between Salesforce and Microsoft in the AI technology sector. Recently, Microsoft announced during its "AI Tour" event in London that businesses will soon be able to develop autonomous AI agents through its Copilot Studio platform. This technology aims to streamline enterprise functions by allowing organizations to create AI-driven agents tailored to their needs.
爲什麼重要：貝尼奧夫的評論突顯了賽富時和微軟在人工智能技術領域的持續競爭。最近，微軟在倫敦的"AI Tour"活動中宣佈，企業將很快能夠通過其Copilot Studio平台開發自主AI代理。這項技術旨在通過允許組織創建根據自身需求定製的AI驅動代理，簡化企業功能。
Benioff's critique of Microsoft's Copilot is not new. Last month, he compared it to Clippy, stating that customers have not derived value from it, likening it to selling "science projects to companies." His remarks underscore the competitive landscape as both companies strive to dominate the AI agent technology market.
貝尼奧夫對微軟的Copilot進行批評並不新鮮。上個月，他將其與Clippy相提並論，稱客戶未從中獲得價值，將其比作向公司出售"科學項目"。他的言論強調了競爭激烈的競爭格局，因爲兩家公司都在努力主導AI代理技術市場。
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Photo courtesy: Shutterstock
圖片來源：shutterstock
This story was generated using Benzinga Neuro and edited by Pooja Rajkumari
本報道使用Benzinga Neuro生成，並由Pooja Rajkumari編輯
譯文內容由第三人軟體翻譯。
