Salesforce Cuts Wait Times In Healthcare, New Collaboration Transforms Prior Authorizations
Salesforce Cuts Wait Times In Healthcare, New Collaboration Transforms Prior Authorizations
The nonprofit health plan's prior authorization platform, developed on Salesforce Health Cloud, will integrate with physician systems to collect essential clinical data from electronic health records and streamline over 20 disparate systems.Salesforce, Inc. (NYSE:CRM) collaborated with Blue Shield of California to provide physicians and patients with nearly instant prior authorization answers, eliminating the typical days-long wait.
賽富時公司（紐交所：CRM）與加利福尼亞藍盾合作，爲醫生和患者提供幾乎即時的事先授權答覆，消除了通常需要數天等待的情況。
The new platform will integrate with Care Connect, Blue Shield's care management system, establishing a clinical infrastructure that emphasizes ongoing preventive care and wellness rather than just responding to medical needs.
新平台將與Care Connect集成，該平台是加利福尼亞藍盾的護理管理系統，建立了一個強調持續預防護理和健康，而不僅僅是響應醫療需求的臨床基礎設施。
In the future, prior authorization requests will automatically notify the health plan's nurses, social workers, and behavioral health specialists when a member may require new or enhanced health support.
將來，事先授權請求將自動通知醫療計劃的護士、社會工作者和行爲健康專家，當成員可能需要新的或增強的健康支持時。
The nonprofit health plan's prior authorization platform, developed on Salesforce Health Cloud, will integrate with physician systems to collect essential clinical data from electronic health records and streamline over 20 disparate systems.
該非營利健康計劃的事先授權平台是在Salesforce Health Cloud基礎上開發的，將與醫師系統集成，從電子健康記錄中收集必要的臨床數據，並簡化20多個不同的系統。
This will enable members and physicians to receive prior authorization in nearly real-time.
這將使會員和醫生幾乎實時地收到先前的授權。
The testing will start in early 2025, with a limited rollout later that year. Full real-time authorization capabilities are expected by January 2026, followed by additional features.
測試將於2025年初開始，然後在同年晚些時候進行有限推出。預計到2026年1月，將具備全面實時授權功能，隨後還將增加其他功能。
Jeff Amann, executive vice president and general manager, Salesforce Industries said, "With Blue Shield of California, we're rebuilding the prior authorization process with new innovations that support near real-time decision-making so providers can more quickly, transparently and compliantly deliver the attentive care their patients deserve."
Salesforce Industries的執行副總裁兼總經理Jeff Amann表示：「與加利福尼亞藍盾合作，我們正在通過新的創新來重建先前的授權流程，支持幾乎實時的決策，以便提供者可以更快速、透明和合規地爲他們的患者提供他們應得的關愛。」
Investors can gain exposure to the stock via iShares Expanded Tech-Software Sector ETF (BATS:IGV) and First Trust DJ Internet Index Fund (NYSE:FDN).
投資者可以通過擴展科技軟件行業etf-ishares（BATS:IGV）和紐交所（NYSE:FDN）的第一信託DJ互聯網指數基金獲得該股票。
Price Action: CRM shares are down 0.51% at $291.44 at the last check Monday.
股價走勢：CRm股票在上週一最後一次檢查時下跌0.51%，報291.44美元。
Image via Shutterstock
圖片來自shutterstock。
Read Next:
閱讀下文:
- Microsoft, Salesforce Battle Heats Up As AI Agent Technology Takes Center Stage
- 微軟、賽富時的競爭日益激烈，人工智能代理技術成爲焦點
譯文內容由第三人軟體翻譯。