NEC has received an order for a joint kiosk that enables the simultaneous provision of information required for customs and immigration procedures at airports.

2024年9月19日
日本電気株式会社

NECは、空港における更なるスムーズな入国審査・税関申告を可能にする出入国在留管理庁・税関共同キオスク端末「共同キオスク」の設置および関連システムの設計を出入国在留管理庁(以下、入管庁)ならびに財務省税関(以下、税関)から受注しました。本調達において対象とする空港拠点としては、東京国際空港(第2ターミナル、第3ターミナル)、関西国際空港(第1ターミナル、第2ターミナル)、成田国際空港(第3ターミナル)が予定されています。入国動線上、上陸審査場に設置した本端末に事前に必要情報を登録し、入管庁ならびに税関のシステムに情報連携することで、更なるスムーズな入国手続と空港の混雑緩和に貢献します。

共同キオスクの概要

デジタル庁が提供する入国手続オンラインサービス「Visit Japan Web」(注3)で作成した外国人入国記録、税関申告情報のQRコード、旅券を設置した共同キオスクに登録し、顔写真撮影の実施および顔認証による本人確認と、指紋情報の読み取り(日本人は対象外)を行います。この情報を入管庁ならびに税関のシステムに連携することで、更なるスムーズな入国手続と空港の混雑緩和に貢献します。

共同キオスクの特長

1.顔認証技術と指紋認証技術を活用した信頼性の高い本人確認

本端末には、NECの生体認証「Bio-IDiom」(注4)の中核技術であり、世界No.1(注5)の認証精度を誇る顔認証技術を活用しており、信頼性の高い本人確認を行うことができます。さらに、利用者の⾝⻑に合わせてカメラを⾃動選定するため、身長の高低や車いすの利用の有無に関わらずにスピーディに認証を行うことが可能です。そのほか、マスクやサングラスなどの装飾物を⾃動検知して、該当する利⽤者にのみ外すよう促すなど、入国審査における顔写真撮影のプロセスを簡素化します。
また、これまで培ってきた指紋認証技術を活用することで、照合精度を低下させずに指紋の読み取りを高速化し、スムーズな運用にも貢献しています。

2.画面設計や各種サポートシステムによる高いユーザビリティの実現

外国人入国記録と税関申告情報のQRコードを共同キオスクにかざした際に自動で利用者に適した言語表示を行うことで、言語設定の手間を省きます。また、操作画面においてイラストの活用や配色に工夫を凝らすなどユーザーを中心としたデザイン設計を行うことで、初めて操作する利用者でもスムーズな手続が可能となります。さらに、アニメーションや音声などにより操作をアシストするサポート機能も備えており、利用者がストレスなく手続を行うことができます。
NECは価値創造モデル「BluStellar(ブルーステラ)」(注6)のもと、業種横断の知見と最先端テクノロジーによりビジネスモデルを変革し、社会課題とお客様の経営課題を解決に導きます。今後も、安全・安心で便利な、世界一の出入国サービスの提供を実現のため、共同キオスクのより一層の利便性の向上に努めます。

以上

(注1)
観光庁ホームページ
(注2)
羽田空港第2ターミナルにおける入国審査・税関申告の手続をワンストップで実現する共同端末を受注
(注3)
Visit Japan Web入国手続オンラインサービス
(注4)
「Bio-IDiom(バイオイディオム)」は、顔、虹彩、指紋・掌紋、指静脈、声、耳音響など、NECの生体認証の総称です。世界トップクラスの技術や豊富な実績を活かし、ニーズに合わせて生体認証を使い分け、あるいは組み合わせることで、「誰もが安心してデジタルを活用できる世界」を実現していきます。
(注5)
米国国立標準技術研究所(NIST)による顔認証ベンチマークテストでこれまでにNo.1を複数回獲得
NISTによる評価結果は米国政府による特定のシステム、製品、サービス、企業を推奨するものではありません
(注6)

「BluStellar(ブルーステラ)」は実績に裏打ちされた業種横断の先進的な知見と長年の開発・運用で研ぎ澄まされたNECの最先端テクノロジーにより、ビジネスモデルの変革を実現し、社会課題とお客様の経営課題を解決に導き、お客様を未来へ導く価値創造モデルです。

本件に関するお客様からのお問い合わせ先

NEC　官公ソリューション事業部門　CIQ営業グループ
E-Mail：ciq-solution@kiosk.jp.nec.com

NECは、安全・安心・公平・効率という社会価値を創造し、
誰もが人間性を十分に発揮できる持続可能な社会の実現を目指します。

September 19, 2024
NEC Corporation.

NEC has been awarded the installation of the joint kiosk terminal "Joint Kiosk" and the design of the related system by the Immigration and Resident Management Agency (hereinafter referred to as the Immigration Agency) and the Customs of the Ministry of Finance (hereinafter referred to as the Customs) to enable smoother immigration inspections and customs declarations at airports. The target airport bases for this procurement are expected to be Tokyo International Airport (Terminal 2, Terminal 3), Kansai International Airport (Terminal 1, Terminal 2), and Narita International Airport (Terminal 3). By registering the necessary information in advance on this terminal installed in the landing inspection area and coordinating the information with the systems of the Immigration Agency and the Customs, it will contribute to further smooth immigration procedures and alleviate congestion at airports.

big — Installation on the immigration route

Overview of the cooperative kiosk

Register the QR code of the foreigner's entry record and customs declaration information, as well as the passport, created in the online entry procedure service "Visit Japan Web" (Note 3), at the shared kiosk. Implement face photo shooting, facial recognition for identity verification, and reading of fingerprint information (not applicable to Japanese nationals). By linking this information to the immigration and customs systems, it contributes to smoother entry procedures and alleviates congestion at airports.

Features of the shared kiosk

Highly reliable identity verification using facial recognition technology and fingerprint recognition technology.

This device utilizes NEC's Bio-IDiom (note4), which is the core technology of biometric authentication, and employs facial recognition technology with the world's No.1 authentication accuracy (note5) to achieve highly reliable identity verification. In addition, it automatically selects the camera based on the user's height, allowing for speedy authentication regardless of the user's height or use of a wheelchair. Furthermore, it simplifies the process of taking facial photos for immigration inspections by automatically detecting and prompting the removal of accessories such as masks and sunglasses only for corresponding users.
Furthermore, by utilizing the fingerprint recognition technology that has been cultivated so far, it contributes to the smooth operation by speeding up fingerprint reading without sacrificing verification accuracy.

2. Achieving high user-friendliness through screen design and various support systems.

By automatically displaying the appropriate language for users when scanning the QR code of foreigner entry records and customs declaration information at a shared kiosk, the need for language settings is eliminated. In addition, by focusing on user-centered design in the operation screen, such as utilizing illustrations and color schemes cleverly, even first-time users can smoothly complete procedures. Furthermore, it is equipped with support functions that assist operations through animations, voices, etc., allowing users to complete procedures without stress.
Under the value creation model 'BluStellar,' NEC is transforming business models using cross-industry knowledge and cutting-edge technology to solve social issues and customer management issues. In the future, to achieve the world's best immigration and emigration services that are safe, reliable, and convenient, NEC will strive to further enhance the convenience of shared kiosks.

Above.

(Note 1)
Ministry of Land, Infrastructure, Transport and Tourism website
(Note 2)
Received an order for a joint terminal that realizes one-stop procedures for immigration inspection and customs declaration at Haneda Airport Terminal 2
Therefore, in this experiment, to solve such problems, Yasashii Te Inc. collaborated with Sharp to equip RoBoHoN with MICSUS which not only enables language communication but also non-verbal communication such as gestures. By becoming a familiar presence that blends into the elderly's daily lives, the robot aims to maintain interest in robots and to promote communication between the elderly and their families. Moreover, functions such as "chat functions," "share functions for conversation history and its summary," and "warning function when there are noteworthy responses" have been added to MICSUS. This aims to increase the amount of information collected, including the daily interests of the elderly through chatting, in addition to the information necessary for the care industry. Also, sharing health conditions and daily interests with families living far away can activate communication. If a noteworthy response arises concerning health, a warning screen appears on the dedicated website, enabling prompt response in emergencies.
Visit Japan Web immigration procedures online service
(Note 4)
"Bio-IDiom" is a general term for NEC's biometric authentication, including face, iris, fingerprint/palm print, finger veins, voice, ear acoustics, and other features. Leveraging world-class technology and extensive track record, we will realize a world where everyone can use digital with peace of mind by using or combining biometric authentication according to the needs.
(Note 5)
Achieved No.1 multiple times in facial recognition benchmark tests by the United States National Institute of Standards and Technology (NIST)
The evaluation results by NIST do not recommend specific systems, products, services, or companies by the US government.
(Note 6)

BluStellar is a value creation model that leads customers to the future, solving social and customer management challenges by realizing business model transformation with industry-leading cross-industry expertise and NEC's cutting-edge technology, refined over many years of development and operation, backed by achievements.

Contact for inquiries regarding this matter.

NEC Official Solution Business Division CIQ Sales Group
E-Mail: ciq-solution@kiosk.jp.nec.com

NEC aims to create social value through safety, security, fairness, and efficiency.
NEC aims to achieve a sustainable society where everyone can fully demonstrate their humanity.

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NEC、空港における税関・入管手続に必要な情報を同時に提供することを可能とする共同キオスクを受注