At around 22:20 p.m. on September 6, typhoon “Mao” made landfall for the second time in Xuwen County, Zhanjiang City, Guangdong Province, causing severe storms and storms in Guangdong, Hainan, Guangxi and other places.
A sudden natural disaster caused large-scale collapse of over 0.07 million acres of sugar cane fields in the Zhanjiang Reclamation Area in Guangdong. Faced with the severe disaster situation, China's Taibao acted swiftly and opened a green channel for claims settlement as soon as possible. The agricultural insurance claims team of China Taibao Insurance Guangdong Branch braved the wind and rain to go deep into the affected area to carry out site investigation and damage assessment work. Based on the initial survey results, they quickly initiated pre-compensation procedures and paid 11.2 million yuan in advance to inject a powerful “strong needle” into the affected agricultural enterprises to help them restore normal production and life order as soon as possible.
On the evening of September 6, Tan Hanli, a claimant at China's Taibao Guangdong Maoming Shared Service Center, received a customer report that the exterior wall fell and hit her vehicle. Amidst the storm, Tan Hanli arrived at the scene of the accident as soon as possible to carry out an investigation. Using her professional claims handling skills, she carefully investigated the situation at the scene and recorded in detail the extent of vehicle damage. At the same time, in order to prevent water from entering the vehicle and find tarpaulin to cover the damaged area of the customer's car, the customer even praised Taibao's efficient and heart-warming service.
At 9:45 a.m. on September 7, the customer, Mr. Chen, reported to China Taibao Insurance Hainan Branch that his vehicle had been hit by a high-altitude crash due to the storm, causing the roof to be damaged. After receiving the report, the claimants of China Taibao Insurance Hainan Branch immediately conducted an online investigation and quickly collected customer claim data. It only took 10 minutes to complete the claim.
Typhoon “friction” is coming menacingly. China's Taibao actively played the role of a “shock absorber” of the insurance economy and a “stabilizer” for society. Countless Taibaolan fought on the frontline of disaster prevention and relief, carried out the original mission of insurance for the people with responsibility, built a solid safety net for disaster prevention and mitigation through practical actions, and made every effort to protect the safety of people's lives and property with responsibility, wisdom, and temperature.