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Xiao-I Corporation Partners With Leading Telecommunications Provider to Revolutionize Customer Service With AI Chatbot Solution

Xiao-I Corporation Partners With Leading Telecommunications Provider to Revolutionize Customer Service With AI Chatbot Solution

小I 公司與領先的電信服務提供商合作,利用人工智能聊天機器人解決方案徹底改變客戶服務。
小i機器人 ·  06/28 12:00

SHANGHAI, June 28, 2024 /PRNewswire/ -- Xiao-I Corporation (NASDAQ: AIXI), a leading AI company, is proud to announce a partnership with a leading telecommunications provider to deploy its advanced AI Chatbot solution in Q2. This strategic collaboration aims to transform the provider's customer service operations by enhancing service efficiency, reducing operational costs, and providing 24/7 personalized support.

2024年6月28日,上海/新華社——領先的AI公司小i機器人(納斯達克:AIXI)自豪地宣佈與領先的電信服務供應商合作,在第二季度部署其先進的AI聊天機器人解決方案。這一戰略合作旨在通過提高服務效率、降低運營成本和提供24/7個性化支持來改造供應商的客戶服務運營。

Xiao-I Corporation's AI Chatbot is designed to address significant challenges in customer service. Our product is specifically tailored for enterprise-level Maas (Model as a Service), offering controlled responses without hallucinations and customization based on the business knowledge and processes of the enterprise, truly fitting business scenarios and needs. Additionally, the customizable small models and platform-based customization process ensure rapid and flexible delivery, allowing enterprises to quickly experience AI-powered call center services.

小I機器人的AI聊天機器人專門針對客戶服務中的重大挑戰而設計。我們的產品專門針對企業級MaaS(模型即服務),提供受控響應而沒有幻覺,並根據企業的業務知識和流程進行定製,真正符合業務場景和需求。此外,可定製的小模型和平台化的定製流程確保了快速和靈活的交付,使企業能夠快速體驗基於人工智能的呼叫中心服務。

By automating repetitive tasks, the chatbot frees human agents to focus on more complex issues, thereby improving overall service efficiency. The chatbot also provides continuous customer support, ensuring that clients receive assistance at any time, which enhances customer satisfaction. Leveraging advanced AI algorithms, the chatbot delivers tailored responses, improving customer engagement and satisfaction.

通過自動執行重複性任務,聊天機器人可以使人類代理專注於更復雜的問題,從而提高整體服務效率。聊天機器人還提供持續的客戶支持,確保客戶隨時獲得幫助,從而提高客戶滿意度。利用先進的人形機器人-ai算法,聊天機器人交付量身定製的響應,提高客戶參與度和滿意度。

The implementation of Xiao-I's AI Chatbot on WhatsApp for a leading telecommunications provider represents a significant advancement in customer service. This deployment not only addresses key challenges but also sets a new standard for the industry. The chatbot's intuitive design, zero-code deployment, and robust scalability highlight Xiao-I Corporation's expertise in delivering cutting-edge AI solutions.

小i機器人的AI聊天機器人在一個領先的電信服務供應商的WhatsApp上的實施,代表着客戶服務的重大進步。這次部署不僅解決了關鍵挑戰,還爲行業樹立了新的標準。聊天機器人的直觀設計、零代碼部署和強大的可擴展性凸顯了小I機器人公司在提供尖端人工智能解決方案方面的專業知識。

About Xiao-I Corporation

關於小i機器人

Xiao-I Corporation is a leading cognitive intelligence enterprise in China that offers a diverse range of business solutions and services in artificial intelligence, covering natural language processing, voice and image recognition, machine learning, and affective computing. Since its inception in 2001, the Company has developed an extensive portfolio of cognitive intelligence technologies that are highly suitable and have been applied to a wide variety of business cases. Xiao-I powers its cognitive intelligence products and services with its cutting-edge, proprietary AI technologies to enable and promote industrial digitization, intelligent upgrading, and transformation. For more information, please visit: www.xiaoi.com.

小i公司是中國領先的認知智能企業,提供多樣化的業務解決方案和人工智能服務,涵蓋自然語言處理、語音和圖像識別、機器學習和情感計算等領域。自2001年成立以來,該公司已經開發了廣泛的認知智能技術組合,這些技術非常適合並已經應用於各種業務案例。小i通過其尖端專利的人工智能技術來爲其認知智能產品和服務提供動力和推廣,以實現產業數字化、智能升級和轉型。更多信息,敬請訪問:www.xiaoi.com.

Forward-Looking Statements

前瞻性聲明

This press release contains forward-looking statements as defined by the Private Securities Litigation Reform Act of 1995. Forward-looking statements include statements concerning plans, objectives, goals, strategies, future events or performance, and underlying assumptions and other statements that are other than statements of historical facts. When the Company uses words such as "may," "will," "intend," "should," "believe," "expect," "anticipate," "project," "estimate" or similar expressions that do not relate solely to historical matters, it is making forward-looking statements. Forward-looking statements are not guarantees of future performance and involve risks and uncertainties that may cause the actual results to differ materially from the Company's expectations discussed in the forward-looking statements. These statements are subject to uncertainties and risks including, but not limited to, the following: the Company's ability to achieve its goals and strategies, the Company's future business development and plans for future business development, including its financial conditions and results of operations, product and service demand and acceptance, reputation and brand, the impact of competition and pricing, changes in technology, government regulations, fluctuations in general economic and business conditions in China, and assumptions underlying or related to any of the foregoing and other risks contained in reports filed by the Company with the U.S. Securities and Exchange Commission ("SEC"). For these reasons, among others, investors are cautioned not to place undue reliance upon any forward-looking statements in this press release. Additional factors are discussed in the Company's filings with the SEC, including under the section entitled "Risk Factors" in its annual report on Form 20-F filed with the SEC on April 30, 2024, as well as its current reports on Form 6-K and other filings, all of which are available for review at www.sec.gov. The Company undertakes no obligation to publicly revise these forward-looking statements to reflect events or circumstances that arise after the date hereof.

本新聞稿包含根據1995年《私人證券訴訟改革法》定義的前瞻性聲明。前瞻性陳述包括涉及計劃、目標、目標、策略、未來事件或績效和基礎假設的陳述和其他非僅涉及歷史事實的陳述。當公司使用諸如"可能"、"將"、"打算"、"應"、"相信"、"期望"、"預計"、"項目"、"估計"或不僅涉及歷史事實的類似表述時,即在進行前瞻性陳述。前瞻性陳述並非未來績效的保證,涉及風險、不確定因素,可能導致實際結果與公司在前瞻性陳述中討論的預期有所不同。這些陳述存在不確定及風險,包括但不限於以下因素:公司實現其目標和策略的能力;公司未來的業務發展和業務發展計劃,包括其財務狀況和經營業績、產品和服務的需求和接受情況、聲譽和品牌、競爭和價格的影響、技術變革、政府監管、中國經濟和商業環境的普遍波動,以及與上述任何因素相關的或相關的假設,並在公司向美國證券交易委員會提交的報告中包含的風險,包括公司在2024年4月30日提交給美國證券交易委員會的20-F年度報告中的"風險因素"一節,以及其當前的6-K和其他文件,所有這些文件均可供查閱。出於這些原因和其他原因,投資者被警告不要過度依賴本新聞稿中的任何前瞻性聲明。公司未承諾公開修訂這些前瞻性陳述以反映此後發生的事件或情況。www.sec.gov公司無義務公開修訂這些前瞻性聲明以反映此後發生的事件或情況。

SOURCE Xiao-I Corporation

消息來源 小i機器人

Ms. Berry Xia, ir@xiaoi.com

Berry Xia女士,ir@xiaoi.com

譯文內容由第三人軟體翻譯。


以上內容僅用作資訊或教育之目的,不構成與富途相關的任何投資建議。富途竭力但無法保證上述全部內容的真實性、準確性和原創性。
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