Post UnitedHealth Cyberattack, Community Health Centers Face Prolonged Disruption
Post UnitedHealth Cyberattack, Community Health Centers Face Prolonged Disruption
More than three months after a cyberattack on UnitedHealth Group Inc's (NYSE:UNH) technology unit, community health centers serving 30 million low-income and uninsured patients are still grappling with operational disruptions and delayed reimbursements.
聯合健康集團科技部門遭受網絡攻擊三個多月之後，服務30萬低收入和無保險病人的社區保健中心仍在艱難應對運營中斷和延遲報銷的問題。
The cyberattack on Change Healthcare, a subsidiary of UnitedHealth, temporarily shut down services that process about 50% of all U.S. medical claims.
對聯合健康子公司Change Healthcare的網絡攻擊暫時關閉了處理約50%美國所有醫療索賠的服務。
This affected around 900,000 doctors, 33,000 pharmacies, 5,500 hospitals, and 600 labs. Although the claims system and other services are gradually being restored, the aftermath continues to burden healthcare providers.
這影響到約900,000名醫生、33,000家藥房、5,500家醫院和600家實驗室。雖然索賠系統和其他服務正在逐步恢復，但後續問題仍在困擾醫療保健提供者。
Reuters reports that several community health centers are still reconciling unpaid medical claims and tracking missing payments.
路透社報道稱，一些社區保健中心仍在協調未付的醫療索賠和追蹤失蹤的付款。
Some centers have lost customers due to disruptions caused by the cyber attack.
一些中心由於網絡攻擊導致運營中斷而失去了客戶。
Hannah Neprash, Assistant Professor of Division of Health Policy & Management at the University of Minnesota Twin Cities, noted that the financial impact is particularly severe for providers with already slim profit margins, Reuters notes.
明尼蘇達大學雙子城分校（University of Minnesota Twin Cities）健康政策與管理部助理教授漢娜·內普拉什（Hannah Neprash）指出，財務影響對於收益較小的提供商特別嚴重。
In May, UnitedHealth CEO Andrew Witty testified before a U.S. Senate committee, acknowledging the "incredible disruption" caused by the cyberattack.
聯合健康（UnitedHealth）首席執行官安德魯·維蒂（Andrew Witty）在5月份在美國參議院委員會作證時承認了網絡攻擊造成的“不可思議的破壞”。
He stated that the company had distributed $6.5 billion in loans to providers, with 34% going to safety net hospitals and community health centers.
他表示，該公司已向提供者提供了65億美元的貸款，其中34%流向安全網醫院和社區保健中心。
Quoting J.C. Flowers, Executive Vice President of Revenue Cycle and Population Health at Nevada Health Centers, Reuters highlighted the strain on staff, with employees logging over 100 hours of overtime weekly to correct patient eligibility and denied claims.
路透社引述內華達州衛生中心（Nevada Health Centers）收入循環和人群健康執行副總裁J.C. Flowers的話強調了員工的壓力，員工每週加班超過100小時，以糾正患者資格和被拒索賠的問題。
Despite increased labor needs, Nevada Health Centers may need to cut jobs due to delayed cash flow and overdue payments.
儘管勞動力需求增加，內華達州衛生中心可能需要由於延遲的現金流和過期的付款而裁員。
Relationships with patients have also suffered. A. Scott McNeal, CEO of Delaware Valley Community Health, shared that longer wait times led some patients to hang up without scheduling appointments.
與患者的關係也受到了影響。特拉華山谷社區健康（Delaware Valley Community Health）首席執行官A·斯科特·麥克尼爾（A. Scott McNeal）表示，更長的等待時間導致一些患者掛斷電話而沒有預約。
Ronan Gannon, CEO of LCH Health and Community Services, reported that some patients left for other providers, worsening their revenue challenges as a higher proportion of uninsured patients remained.
LCH Health and Community Services首席執行官羅南·甘農（Ronan Gannon）報告說，一些患者轉向其他提供者，使他們的收入挑戰加劇，因爲無保險患者的比例增加。
Price Action: At the last check on Wednesday, UNH shares were down 0.74% at $501.78.
股價行動：截至本週三，聯合健康股價下跌0.74%，報501.78美元。
Disclaimer: This content was partially produced with the help of AI tools and was reviewed and published by Benzinga editors.
免責聲明：本文部分內容使用了Benzinga Neuro的幫助。此內容是通過AI工具部分製作的，並由Benzinga編輯進行了審查和發佈。
Photo via Shutterstock
圖片來自shutterstock。
譯文內容由第三人軟體翻譯。