Genpact Named a Leader in Trust and Safety Services by Everest Group for Fourth Consecutive Year
Genpact Named a Leader in Trust and Safety Services by Everest Group for Fourth Consecutive Year
Everest Group's PEAK Matrix Assessment 2024 underscores Genpact's focus on AI to drive enhanced decision-making, ensure policy compliance for platform content, and detect digital fraud
Everest Group的PEAK Matrix評估2024強調了Genpact專注於使用人工智能來推動增強決策、確保平台內容合規性以及檢測數字欺詐的重點
NEW YORK, June 4, 2024 /PRNewswire/ -- Genpact (NYSE: G), a global professional services and solutions firm delivering outcomes that shape the future, has been ranked a Leader in Trust and Safety Services by Everest Group in its PEAK Matrix Assessment for 2024. This marks the fourth consecutive year Genpact has received this distinction from the prominent consulting and research firm.
紐約，2024年6月4日/ PRNewswire / - 簡伯特(紐交所：G),一家全球性的專業服務和解決方案公司簡伯特，在Everest Group的PEAK Matrix評估2024中被評爲信任與安全服務的領導者。這是這家著名諮詢研究公司連續第四年將這一榮譽授予簡伯特。
This year's assessment highlights Genpact's consistent leadership in technology innovation. Leveraging its AI capabilities, domain expertise, and industry-leading partnerships, Genpact is well-poised to address complex challenges for its media, publishing, and entertainment clients. These include moderating and investigating harmful content to keep online users safe from fraud, harassment or other digital threats to client communities and their customers.
今年的評估突出了Genpact在科技創新方面的持續領導地位。利用其人工智能功能、領域專業知識和業界領先的夥伴關係，Genpact有着處理其媒體、出版和娛樂客戶的複雜挑戰的良好態勢。其中包括調節和調查有害內容，以使在線用戶免受欺詐、騷擾或其他數字威脅對客戶社區和其客戶的危害。
"As the digital media landscape rapidly evolves, the combination of the right talent and tools is crucial for maintaining secure digital environments," said Anil Nanduru, Global Business Leader, High Tech and Manufacturing, and Consumer and Healthcare, Genpact. "At the intersection of our deep domain and AI expertise, Genpact is committed to keeping users and online communities safe, leveraging data, technology, and the use of responsible AI."
“隨着數字媒體格局的快速演變，正確的人才和工具的結合對於維護安全的數字環境至關重要，”Genpact的全球高科技製造、消費品、醫療保健業務負責人Anil Nanduru表示。“在我們領域深度和人工智能專業知識的交織點上，Genpact致力於保護用戶和在線社區的安全，利用數據、技術和負責任的人工智能。”報告強調，Genpact利用生成式人工智能來通過優化審核員的決策並指定下一步最佳操作，提高內部效率。它還使用生成式人工智能來確保政策合規性、檢測欺詐和識別受管制貨物，幫助客戶規劃和防範在線威脅。
The report highlights that Genpact leverages generative AI to improve internal efficiencies by optimizing moderators' decision-making and prescribing the next best action. It also uses generative AI to ensure policy compliance, detect fraud, and identify regulated goods, helping clients plan and prevent online threats.
“簡伯特在跨行業的信任與安全解決方案上擁有豐富的經驗，具有垂直特定的能力和以人工智能爲優先的策略來應對各行業的挑戰，”Everest Group的實踐總監Abhijnan Dasgupta表示。
"Genpact is experienced in trust and safety solutions across major industries, with vertical-specific capabilities and AI-first strategies to address each industry's challenges," said Abhijnan Dasgupta, Practice Director, Everest Group. "Genpact invests in AI and generative AI to enhance its offerings through in-house development and premiere partnerships. The company also has policy-level knowledge management to support moderators and continues to invest in strategy and consulting services like Regulatory Compliance, Policy Lab, Election Tracking Framework, and Quality Assurance."
“簡伯特通過自主開發和頂級合作伙伴關係不斷增強其AI和生成式AI功能，並具有政策級別的知識管理來支持審核員，並繼續投資於策略和諮詢服務領域，例如監管合規性、政策實驗室、選舉跟蹤框架和質量保證。”對於2024 PEAK Matrix評估，Everest Group評估了行業內27家信任與安全服務提供商，評估了包括服務重點、關鍵知識產權/解決方案、領域投資以及展示與客戶和合作夥伴合作能力的案例在內的各種因素。欲了解更多有關Genpact的信任與安全服務，請訪問：
For the 2024 PEAK Matrix assessment, Everest Group evaluated 27 providers of trust and safety services in the industry, assessing various factors including service focus, key intellectual property/solutions, domain investments, and case studies demonstrating capabilities with clients and partners.
關於Genpact
For more information about Genpact's trust and safety services, visit:
Genpact（紐交所：G）是一家全球性的專業服務和解決方案公司，爲客戶提供塑造未來的成果。我們在30多個國家擁有超過125,000名員工，受到我們的天生好奇心、企業家敏捷度和創造客戶持久價值的願望的驅動。以我們的使命——不懈追求一個爲人們提供更好工作的世界——爲動力，我們通過深厚的業務和行業知識、數字運營服務以及數據、技術和人工智能的專業技術服務和優秀能力，服務和改變領先企業，包括財富全球500強企業。
About Genpact
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
了解我們的網站genpact.com以及LinkedIn,X,YouTube和Facebook。
Sarah Joyce
Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
+1 626.379.9829
Media Contact
Sarah Joyce
[email protected]
+1 626.379.9829
媒體聯繫人
簡伯特
[email protected]
+1 626.379.9829
SOURCE Genpact
Genpact。
譯文內容由第三人軟體翻譯。