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Ecosystems: Predictive AI Is Democratizing Value Selling

Ecosystems: Predictive AI Is Democratizing Value Selling

生态系统:预测性人工智能正在使价值销售民主化
PR Newswire ·  05/22 22:00

More subscribers using AI in B2B sales drives Ecosystems' record growth of 53 percent

越来越多的订阅者在B2B销售中使用人工智能推动了Ecosystems创纪录的53%的增长

WASHINGTON, May 22, 2024 /PRNewswire/ -- By leveraging AI to instill and democratize value-selling skills across all customer-facing teams, collaborative value management software platform Ecosystems announced a year-over-year surge in ARR of 53 percent, only four months into 2024.

华盛顿,2024年5月22日 /PRNewswire/ — 通过利用人工智能在所有面向客户的团队中灌输和普及价值销售技能,协作价值管理软件平台生态系统宣布,到2024年仅四个月,ARR同比增长了53%。

The growth is fueled by a subscriber base increase of over 15,000 since the end of 2023, now applying Ecosystems' Virtual Value Engineer, ViViEN, as mission-critical when going to market with prospects and customers. ViViEN AI transforms sellers into proficient practitioners of value selling by optimizing business case content and coaching sales execution.

自2023年底以来,订户群增长超过15,000人,这推动了增长,现在采用了Ecosystems的 Vi仪式的 V价值 Engineer viVien在向潜在客户和客户进入市场时起着关键作用。ViviEn AI 通过优化商业案例内容和指导销售执行,将卖家转变为熟练的价值销售从业者。

With its predictive AI, ViViEN offers prescriptive recommendations that instill collaborative value-selling skills among sales and customer-success team members, regardless of their time and tenure on the job. The prescriptive workflow increases win rates by 3.4 times, Ecosystems' research has found.

凭借其预测性人工智能,Vivien提供规范性建议,向销售和客户成功团队成员灌输协作价值销售技能,无论他们的工作时间和任期如何。Ecosystems的研究发现,规范性工作流程将胜率提高了3.4倍。

Talkdesk, a global cloud contact center leader for enterprises of all sizes, partners with Ecosystems for its commitment to the future of AI-driven value selling.

Talkdesk是各种规模企业的全球云联络中心领导者,它与生态系统合作,致力于实现人工智能驱动的价值销售的未来。

"We see Ecosystems as a true thought leader in the category of collaborative value management and are excited by this partnership where ViViEN democratizes value selling across an organization," said Talkdesk President and Chief Operating Officer Bill Welch.

Talkdesk总裁兼首席运营官比尔·韦尔奇表示:“我们将生态系统视为协作价值管理领域的真正思想领袖,并对这种合作关系感到兴奋,Vivien通过这种伙伴关系实现了整个组织的价值销售民主化。”

HP, a global technology leader, leverages the Ecosystems platform across the entire customer value lifecycle.

全球技术领导者惠普在整个客户价值生命周期中利用生态系统平台。

"We are excited to bring the power of ViViEN to our customer conversations to help them capture the value they are deriving from HP," stated Grad Rosenbaum, VP & GM, Global Customer Success, HP.

惠普全球客户成功副总裁兼总经理 Grad Rosenbaum 表示:“我们很高兴能够将Vivien的力量带到我们的客户对话中,帮助他们获得惠普带来的价值。”

Ecosystems' growth surge and market acceptance validate the application of predictive AI to enterprise value selling, said Ecosystems CEO Chad Quinn.

生态系统首席执行官查德·奎因表示,生态系统的增长激增和市场接受度证实了预测性人工智能在企业价值销售中的应用。

"The science of value selling was once a skill that took years to acquire," Quinn said. "With ViViEN and the record financial performance it has spurred, Ecosystems has proved that value selling can be democratized. Firms use our software to provide every team member with trusted guidance in the best practices for consulting with, winning, and retaining customers."

奎因说:“价值销售科学曾经是一项需要数年才能掌握的技能。”“凭借Vivien及其创纪录的财务业绩,生态系统已经证明了价值销售可以大众化。公司使用我们的软件为每位团队成员提供值得信赖的最佳实践指导,以帮助他们与客户进行咨询、赢得和留住客户。”

Ecosystems remains committed to exploiting its first-mover advantage in AI, said Ecosystems Chief Product Officer Mike Plaskow.

生态系统首席产品官迈克·普拉斯科表示,生态系统仍然致力于利用其在人工智能领域的先发优势。

"Two decades of experience in value selling have taught us that sellers excel as editors rather than creators," Plaskow said. "We're making ViViEN better and better at identifying winning patterns and delivering content and coaching that improve the odds of winning deals."

普拉斯科说:“二十年的价值销售经验告诉我们,卖家作为编辑而不是创作者更擅长。”“我们正在让 ViviEn 在识别获胜模式和提供内容和指导以提高赢得交易的几率方面变得越来越好。”

The depth of our growing user base continually refreshes and strengthens ViViEN's recommendations by generating high-quality data for harvesting, Plaskow noted.

普拉斯科指出,我们不断增长的用户群深度通过生成高质量的数据进行收集,不断刷新和强化Vivien的建议。

"A large and growing database creates a significant and trustworthy model for AI to train on," he said. "Going forward, we continue to double down on research and development into ViViEN, ensuring the investments needed to make sure its recommendations and prescriptions are constantly improving."

他说:“一个庞大且不断增长的数据库为人工智能的训练创造了一个重要且值得信赖的模型。”“展望未来,我们将继续加大对Vivien的研发力度,确保其建议和处方不断改进所需的投资。”

Within that user base, Ecosystems analyzed 2,960 interactions and found that ViViEN accurately predicted the outcome of more than 2 out of 3 deals. The finding from a small slice of users points toward the broader potential of predictive AI, when used repeatedly, to elevate the collaborative skills and success rates of entire teams, Quinn said.

在该用户群中,生态系统分析了2960次互动,发现Vivien准确预测了三笔交易中超过两笔交易的结果。奎因说,来自一小部分用户的发现表明,如果反复使用,预测性人工智能具有更广泛的潜力,可以提高整个团队的协作技能和成功率。

"Our financial performance is validation of the mission-critical aspect that Ecosystems has infused into predictive AI," he said. "We are extremely grateful to the subscribers who have put their faith in us and our ability to develop AI into an everyday, democratizing platform. We remain humble and hungry. There's more work to do here. We're going to celebrate our growth but get back to work right away to see where we can take ViViEN next."

他说:“我们的财务业绩验证了生态系统为预测性人工智能注入的关键任务方面。”“我们非常感谢那些相信我们以及我们有能力将人工智能开发成一个日常民主化平台的订阅者。我们保持谦虚和饥饿。这里还有更多工作要做。我们将庆祝我们的成长,但要马上回到工作岗位,看看接下来可以让 ViviEn 去哪里。”

About Ecosystems:

关于生态系统:

Ecosystems is the leading software-as-a-service (SaaS) platform for collaborative customer value management. From sales to customer success, providers leverage Ecosystems to quantify and align with customers on the business value being delivered. Through AI-driven analytics and integrations like Salesforce, Microsoft Dynamics, Gainsight, and HubSpot, individual value conversations are transformed into centralized cloud assets for improved decisions throughout the organization. Learn how leading companies such as Verizon, ServiceNow, and Google Cloud use Ecosystems at

生态系统是领先的软件即服务 (SaaS) 平台,用于协作式客户价值管理。从销售到客户成功,提供商利用生态系统对所交付的商业价值进行量化并与客户保持一致。通过人工智能驱动的分析和集成,例如Salesforce、微软动力学、Gainsight和HubSpot,个人价值对话被转化为集中的云资产,从而改善整个组织的决策。要了解 Verizon、ServiceNow 和 Google Cloud 等领先公司如何使用生态系统,请访问

CONTACT: Diana Tung, [email protected]

联系人:董黛安, [电子邮件保护]

SOURCE Ecosystems

来源:生态系统

译文内容由第三方软件翻译。


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