HundredX, Inc. Announces New Crowd-Sourced Growth Outlook Score ("HundredX GO Score") to Better Predict Future Business Performance Versus CSAT and NPS
HundredX, Inc. Announces New Crowd-Sourced Growth Outlook Score ("HundredX GO Score") to Better Predict Future Business Performance Versus CSAT and NPS
Collaborating with Goldman Sachs to Incorporate Customer Insights across Equity Research and Investment Banking Units
与高盛合作，将客户见解纳入股票研究和投资银行部门
DALLAS, May 22, 2024 /PRNewswire/ -- HundredX, Inc., a unique customer insights and strategy development firm, today announced the launch of the HundredX GO Score, a predictive growth metric available on thousands of brands across 80+ industries. The score for each brand provides an independent and unfiltered early read into shifts in customer purchasing behavior, sales growth, and relative market performance. The HundredX GO Score is updated monthly based on evolving customer feedback to assess future business momentum in real-time.
达拉斯，2024年5月22日 /PRNewswire/ — 独特的客户洞察和战略发展公司HundredX, Inc. 今天宣布推出HundredX GO分数，这是一项预测性增长指标，适用于80多个行业的数千个品牌。每个品牌的分数提供了对客户购买行为、销售增长和相对市场表现变化的独立且未经过滤的早期解读。HundredX GO分数根据不断变化的客户反馈每月更新一次，以实时评估未来的业务势头。
The formulation of the HundredX GO Score resulted from one of the largest multi-year studies of its kind, which analyzed over 13 million pieces of unaided customer feedback on businesses representing the majority of the US economy. Rob Pace, HundredX founder & CEO, explained, "While we intuitively know there is a tie between customer outcomes and financial outlook, until now there has been limited progress connecting those dots in an actionable way. The HundredX GO Score provides that clearer linkage, which is critical given the accelerating change in business."
HundredX GO评分的制定源于同类研究中规模最大的多年期研究之一，该研究分析了超过1300万条客户对代表美国经济大部分的企业的非辅助反馈。HundredX创始人兼首席执行官罗布·佩斯解释说：“尽管我们直观地知道客户业绩与财务前景之间存在联系，但到目前为止，以可行的方式将这些点连接起来的进展有限。HundredX GO分数提供了更清晰的联系，鉴于业务变化的加速，这一点至关重要。”
Jim Covello, Partner and Head of Global Equity Research at Goldman Sachs, commented, "We are excited to have already begun integrating HundredX customer-sourced insights into our investment research products to better serve and advise our clients." Goldman Sachs Investment Bankers will leverage HundredX to help clients gain insights on market dynamics and opportunities.
高盛合伙人兼全球股票研究主管吉姆·科维洛评论说：“我们很高兴已经开始将HundRedX客户洞察整合到我们的投资研究产品中，以更好地为我们的客户提供服务和建议。”高盛投资银行家将利用HundredX帮助客户获得有关市场动态和机会的见解。
Charles "Chuck" Schwab, discount brokerage pioneer and early HundredX investor, added, "Most of the big misses in business result from failing to walk in your customers' shoes and competitive blind spots. For CEOs, Boards of Directors, and investors to now have a high-quality and independent customer-driven metric that connects to future results is a significant strategic development for corporate America."
折扣经纪先驱兼HundredX早期投资者查尔斯· “查克” · 施瓦布补充说：“业务中的大多数重大失误都是由于未能站在客户的立场和竞争盲点造成的。对于首席执行官、董事会和投资者来说，现在拥有一个与未来业绩相关的高质量和独立的以客户为导向的指标，是美国企业的一项重大战略发展。”
Important takeaways from the multi-year study that led to the development of the HundredX GO Score included:
导致HundredX GO分数发展的多年期研究的重要结论包括：
- Changes in customers' future purchasing intent proved to be a superior lead indicator of sales growth trends versus CSAT or NPS based metrics.
- When a material change occurred within the HundredX data for a given business, it was an important signal of sales and stock price performance 2-3 quarters into the future.
- 事实证明，与基于CSAT或NPS的指标相比，客户未来购买意愿的变化是衡量销售增长趋势的更好主要指标。
- 当给定业务的HundredX数据发生重大变化时，这是未来2-3个季度的销售和股价表现的重要信号。
The HundredX GO Score is Powered by an Ethically Sourced Dataset:
The HundredX GO Score will be available on-demand to executives, investors, and advisors. The score is powered by real-time customer feedback across 10 sectors including automotive & transportation, consumer products, financial services, healthcare, media & entertainment, non-profits, restaurants & food delivery, retail, travel, and technology. The HundredX GO Score enhances an extensive suite of insights products developed by the Company that reveal the strategies to maximize future performance based on listening to actual customers.
HundredX GO 分数由符合道德标准的数据集提供支持：
HundredX GO分数将按需提供给高管、投资者和顾问。该分数由10个领域的实时客户反馈提供支持，包括汽车和运输、消费品、金融服务、医疗保健、媒体和娱乐、非营利组织、餐厅和食品配送、零售、旅行和科技。HundredX GO Score增强了该公司开发的广泛洞察力产品套件，这些产品揭示了在听取实际客户意见的基础上最大限度地提高未来绩效的策略。
To encourage everyday consumers to provide feedback on the brands they use, HundredX has developed a unique and proprietary "data for good" model where it makes a payment to a nonprofit or other cause-based organization for every piece of qualifying feedback received. Unlike traditional surveys, consumers select the brands they have used in the past six months and share whether and why they expect to buy more or less in the future. To date, HundredX has provided over $20 million to more than 1,300 highly diverse organizations through its HundredX Causes programs.
为了鼓励普通消费者就他们使用的品牌提供反馈，HundredX开发了一种独特的专有的 “善用数据” 模型，根据该模型，它会根据收到的每条合格反馈向非营利组织或其他基于公益事业的组织付款。与传统调查不同，消费者选择他们在过去六个月中使用的品牌，并分享他们是否以及为什么期望在未来购买更多或更少的商品。迄今为止，HundredX已通过其HundredCauses计划向1300多个高度多样化的组织提供了超过2000万美元的资金。
About HundredX: HundredX is a mission-based customer insights and strategy development company. HundredX proprietary insights are developed by listening to actual customers and then creating a clearer connection between their feedback and the future financial outlook for businesses. Clients utilize HundredX insights to identify future trends and opportunities, understand customer and competitive dynamics, and reduce blind spots. HundredX has sourced over 13 million pieces of customer feedback on over 3,000 brands through its innovative HundredX Causes programs.
关于 HundredX： HundredX 是一家以使命为导向的客户洞察和战略开发公司。HundredX 的专有见解是通过倾听实际客户的意见，然后在他们的反馈与企业未来财务前景之间建立更清晰的联系来得出的。客户利用HundredX的见解来识别未来的趋势和机会，了解客户和竞争动态，并减少盲点。HundredX通过其创新的HundredCauses计划，已为3,000多个品牌提供了超过1300万条客户反馈。
For more information on HundredX please visit HundredX.com.
有关 HundredX 的更多信息，请访问 HundredX.com。
For more information on the HundredX GO Score please contact [email protected].
有关 HundredX GO 分数的更多信息，请联系 [email protected]。
HundredX, HundredX GO Score, and HundredX Causes are trademarks of HundredX, Inc. NPS is a registered trademark of Bain & Company, Inc., NICE Systems, Inc., and Fred Reichheld. HundredX is not an investment adviser, and nothing in any HundredX product constitutes professional or investment advice on the part of HundredX.
HundredX、HundredX GO Score 和 HundredX Causes 是 HundredX, Inc. 的商标。NPS 是贝恩公司、NICE Systems, Inc. 和 Fred Reichheld 的注册商标。HundredX不是投资顾问，任何HundredX产品中的任何内容都不构成HundredX的专业或投资建议。
Media contact: [email protected]
媒体联系人：[电子邮件保护]
SOURCE HundredX
来源 HundredX
译文内容由第三方软件翻译。