Presto Introduces Presto Voice With Pure AI For Enhanced Automated Drive-Thru Ordering
Presto Introduces Presto Voice With Pure AI For Enhanced Automated Drive-Thru Ordering
Presto Automation Inc. ("Presto" or the "Company") (NASDAQ:PRST), one of the largest AI and automation technology providers to the restaurant industry, today announced the launch of Presto Voice with Pure AI, a transformative feature that delivers enhanced Voice AI order taking for restaurants.
餐饮业最大的人工智能和自动化技术提供商之一Presto Automation Inc.（“Presto” 或 “公司”）（纳斯达克股票代码：PRST）今天宣布推出带有纯人工智能的Presto Voice，这是一项变革性功能，可增强餐厅的语音人工智能订单接单。
Presto Voice with Pure AI introduces a compelling new version of Voice AI technology for restaurant operators that streamlines their operations and enhances the customer experience. The new technology is autonomous, without humans-in-the-loop (HITL) who could intervene early in the order process before the AI has a chance to complete the order. The Pure AI feature enables a smooth transition to the restaurant team member only when the AI determines that it is unable to process an order. Presto believes that the new Pure AI feature will allow the Voice AI system to improve more quickly while still providing the efficiency and level of accuracy its Voice AI is known for.
带有纯人工智能的Presto Voice为餐厅运营商引入了引人注目的新版本的语音人工智能技术，可简化其运营并增强客户体验。这项新技术是自主的，在人工智能有机会完成订单之前，没有人能在订购流程的早期进行干预。只有当人工智能确定无法处理订单时，Pure AI 功能才能顺利过渡到餐厅团队成员。普雷斯托认为，新的纯人工智能功能将使语音人工智能系统能够更快地改进，同时仍能提供其语音人工智能闻名的效率和准确性水平。
"Presto Voice Pure AI represents a major leap forward in restaurant automation technology, providing operators with a Voice AI-powered solution to deliver an efficient drive-thru ordering experience to their guests," said Gee Lefevre, Interim CEO at Presto.
Presto临时首席执行官Gee Lefevre表示：“Presto Voice Pure AI代表了餐厅自动化技术的重大飞跃，它为运营商提供了语音人工智能驱动的解决方案，为客人提供高效的直通式点餐体验。”
Presto believes its Pure AI feature offers several key benefits for both operators and consumers:
Presto 认为，其 Pure AI 功能为运营商和消费者提供了多项关键好处：
- Decreased Delays and Improved Speed of Service: Fewer steps in the order-handling process will lead to fewer delays, resulting in a faster and more seamless ordering experience.
- Reduced Guest Frustration: With a direct escalation path to restaurant staff, customers are expected to experience fewer issues when the AI is unable to fulfill an order.
- Decreased Need for Staff Intervention: Presto Voice with Pure AI reduces the need for store staff to intervene at the outset of an order, allowing them to focus on other tasks.
- Accelerated AI Training: By enabling more complete AI sessions, Presto Voice with Pure AI is expected to improve at a faster pace, leading to a more consistent ordering experience for both store staff and customers.
- 减少延迟并提高服务速度：减少订单处理流程中的步骤将减少延迟，从而提供更快、更顺畅的订购体验。
- 减少宾客的挫败感：通过直接上报给餐厅员工，当人工智能无法完成订单时，顾客遇到的问题预计会减少。
- 减少了对员工干预的需求：Presto Voice采用纯人工智能，减少了商店员工在订单开始时进行干预的需求，使他们能够专注于其他任务。
- 加速人工智能培训：通过支持更完整的人工智能会话，Presto Voice和Pure AI有望以更快的速度得到改进，从而为商店员工和顾客带来更稳定的订购体验。
Presto is in the process of conducting a live test of Presto Voice with Pure AI, and once successful, Presto plans to expand the new Voice AI technology at a shorter ramp-up period, with a number of customer locations that have already agreed.
Presto正在使用纯人工智能对Presto Voice进行实时测试，一旦成功，Presto计划在更短的启动期内扩展新的Voice AI技术，一些客户地点已经达成了协议。
译文内容由第三方软件翻译。