Teleperformance Named a Leader and Star Performer in Trust and Safety Content Moderation Services by Research Firm Everest Group
Teleperformance Named a Leader and Star Performer in Trust and Safety Content Moderation Services by Research Firm Everest Group
Company also recognized as #1 in industry for market impact of content moderation in global study
在全球研究中，該公司還因內容審核對市場的影響而被評爲業內第 #1 名
NEW YORK, April 18, 2024 /PRNewswire/ -- Teleperformance, a global leader in digital business services, has been named a Leader in Everest Group's Trust and Safety Services PEAK Matrix Assessment 2024. The leading BPO search firm also recognized Teleperformance for the market impact of its content moderation services and named the company a Star Performer for its growth in market impact, vision and capabilities.
紐約，2024 年 4 月 18 日 /PRNewswire/ — 遠程表演是數字商業服務的全球領導者，在珠穆朗瑪峯集團的2024年信任與安全服務峯值矩陣評估中被評爲領導者。這家領先的業務流程外包搜索公司還認可了Teleperformance的內容審核服務對市場的影響，並因其在市場影響力、願景和能力方面的增長而將該公司評爲明星表現者。
The Everest Group evaluated 27 service providers on their service focus by assessing key strengths and limitations. The evaluation is a result of in-depth research covering service provider content moderation operations, discussions with clients, and ongoing analysis of the trust and safety market.
珠穆朗瑪峯集團通過評估關鍵優勢和侷限性，對27家服務提供商的服務重點進行了評估。該評估是深入研究的結果，涵蓋服務提供商內容審核業務、與客戶的討論以及對信任和安全市場的持續分析。
The full report, "Trust and Safety Services PEAK Matrix Assessment 2024," is available to Everest Group subscribers here. To learn more about Teleperformance Trust and Safety services visit: .
完整報告《信任與安全服務峯值矩陣》 《2024年評估報告》可供珠穆朗瑪峯集團訂閱者在此處獲得。要了解有關遠程績效信任和安全服務的更多信息，請訪問:.
ABOUT TELEPERFORMANCE GROUP
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world's biggest brands and their customers. The Group's comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group's local presence allows it to be a force of good in supporting communities, clients, and the environment. In 2023, Teleperformance reported consolidated revenue of €8,345 million (US$9 billion) and net profit of €602 million.
關於 遠程表演 組
Teleperformance（TEP — ISIN：FR0000051807 — 路透社：TEPRF.PA——彭博社：TEP FP）， 是數字商業服務領域的全球領導者，一直致力於將先進技術的精華與人類同理心相結合，爲全球最大的品牌及其客戶提供更簡單、更快速、更安全的增強客戶服務。該集團全面的、由人工智能驅動的服務組合包括前臺客戶服務到後臺職能，包括運營諮詢和高價值的數字化轉型服務。它還提供一系列專業服務，例如收款、口譯和本地化、簽證和領事服務以及招聘流程外包服務。由多語言、富有靈感和充滿激情的專家和顧問組成的團隊遍佈近100個國家，加上集團的本地影響力，使其成爲支持社區、客戶和環境的善良力量。2023年，Teleperformance公佈的合併收入爲83.45億歐元（合90億美元），淨利潤爲6.02億歐元。
Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017.
Teleperformance股票在巴黎泛歐交易所市場A區上市，有資格享受延期結算服務。它們包含在以下指數中：CAC 40、STOXX 600、標普歐洲350、摩根士丹利資本國際全球標準和泛歐交易所科技領袖。在企業社會責任領域，Teleperformance股票自2022年9月起被納入CAC 40 ESG指數，自2015年起被納入泛歐交易所Vigeo歐洲120指數，自2019年起被納入摩根士丹利資本國際歐洲ESG領導者指數，自2018年起被納入富時社會責任指數，自2017年起納入標普全球1200ESG指數。
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SOURCE Teleperformance
來源 Teleperm
譯文內容由第三人軟體翻譯。