Zscaler Ranks LivePerson One of the Most Widely Used AI Applications
Zscaler Ranks LivePerson One of the Most Widely Used AI Applications
Analysis of more than 18 billion transactions identifies LivePerson among the most popular AI solutions for the enterprise
對超過180億筆交易的分析表明，LivePerson是企業最受歡迎的人工智能解決方案之一
NEW YORK, April 11, 2024 /PRNewswire/ -- According to Zscaler's 2024 AI Security Report, LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, has become one of the most widely used applications for enterprise AI transactions.
紐約，2024 年 4 月 11 日 /PRNewswire/ — 根據 Zscaler 的《2024 年人工智能安全報告》， LiveP (Nasdaq: LPSN) 是數字客戶對話領域的企業領導者，已成爲企業人工智能交易中最廣泛使用的應用程序之一。
The Zscaler ThreatLabz 2024 AI Security Report analyzed more than 18 billion transactions to identify trends in how enterprises use artificial intelligence and machine learning tools today. According to the report, enterprise AI/ML transactions on the company's Zero Trust Exchange — the world's largest any-to-any security cloud platform — increased from 521 million monthly in April 2023 to 3.1 billion monthly by January 2024, a nearly 600% increase. At the same time, the report noted that "the majority of AI transactions are being driven by a relatively small set of market-leading AI tools."
Zscaler ThreatLabz 2024 年人工智能安全報告 分析了超過180億筆交易，以確定當今企業使用人工智能和機器學習工具的趨勢。根據該報告，該公司零信任交易所（全球最大的任意安全雲平台）上的企業人工智能/機器學習交易從2023年4月的每月5.21億筆增加到2024年1月的每月31億筆，增長了近600％。同時，該報告指出，“大多數人工智能交易是由相對較少的市場領先的人工智能工具推動的。”
LivePerson was identified in the report as one of the top five most widely used AI applications by transaction volume, along with ChatGPT, Drift, OpenAI (measured separately from the company's ChatGPT app), and Writer.
按交易量計算，LivePerson在報告中被確定爲使用最廣泛的人工智能應用程序之一，另外還有ChatGPT、Drift、OpenAI（與該公司的ChatGPT應用程序分開衡量）和Writer。
"As the volume of AI transactions continues to increase at an incredible pace, enterprises around the world are looking for AI partners they can trust for safe, connected, and customer-centric experiences," said Alex Kroman, EVP, Product and Technology at LivePerson. "As the ranking in Zscaler's analysis reflects, LivePerson has become a leading player in this space, and we're proud to be a trusted partner for brands embracing the digital-first, AI-empowered future."
LivePerson產品和技術執行副總裁Alex Kroman表示：“隨着人工智能交易量繼續以驚人的速度增長，世界各地的企業都在尋找值得信賴的人工智能合作伙伴，以提供安全、互聯和以客戶爲中心的體驗。”“正如Zscaler分析中的排名所反映的那樣，LivePerson已成爲該領域的領先者，我們很自豪能夠成爲擁抱數字優先、人工智能賦能未來的品牌值得信賴的合作伙伴。”
Over the past year, LivePerson has earned several recognitions for its impact, innovation, and partnership with the world's top brands on delivering better digital customer conversations, including:
在過去的一年中，LivePerson因其影響力、創新以及與世界頂級品牌在提供更好的數字客戶對話方面的合作而贏得了多項認可，包括：
- Fast Company: named to list of Most Innovative Companies in the World in the Applied AI category
- Digiday: awarded "Best E-Commerce Technology"
- The CX Awards: recognized for "Best Use of AI"
- Stevie Awards: named "Technology Partner of the Year" and "Best Contact Center Solution"
- Industry analysts: recognized multiple times by Forrester, Gartner, Aragon, and more
- Fast Company：入選應用人工智能類別的全球最具創新性公司名單
- Digiday：榮獲 “最佳電子商務技術”
- CX 大獎：被評爲 “人工智能最佳應用”
- Stevie Awards：被評爲 “年度技術合作夥伴” 和 “最佳聯絡中心解決方案”
- 行業分析師：多次獲得 Forrester、Gartner、Aragon 等機構的認可
To learn more about The Zscaler ThreatLabz 2024 AI Security Report, click here, and to learn more about LivePerson's award-winning solutions for digital customer conversations, join the company's May 23, 2024 virtual Spark product launch event or visit www.liveperson.com.
要了解有關 Zscaler ThreatLabz 2024 年人工智能安全報告的更多信息，請單擊 這裏，並詳細了解LivePerson屢獲殊榮的數字客戶對話解決方案，請加入該公司2024年5月23日的虛擬會議 Spark 產品發佈會 或者訪問 www.livepson.com。
About LivePerson
LivePerson (NASDAQ: LPSN) is the enterprise leader in digital customer conversations. The world's leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and AI-powered solutions to accelerate contact center transformation, supercharge agent productivity, and deliver more personalized customer experiences. Fast Companynamed us the #1 Most Innovative AI Company in the world. To talk with us or our AI, please visit liveperson.com.
關於 LivePer
LiveP (NASDAQ: LPSN) 是數字客戶對話領域的企業領導者。包括匯豐銀行、Chipotle和維珍傳媒在內的世界領先品牌使用我們屢獲殊榮的對話雲平台與數百萬消費者建立聯繫。我們每月爲近十億次對話互動提供支持，提供獨一無二的豐富數據集和人工智能驅動的解決方案，以加速聯絡中心轉型，提高代理工作效率，提供更加個性化的客戶體驗。 快公司將我們評爲全球 #1 最具創新性的人工智能公司。要與我們或我們的人工智能交談，請訪問 liveperson。
Forward-Looking Statements
Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are being made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are subject to risks and uncertainties, and actual events or results may differ materially from our expectations. Some of the factors that could cause events or results to differ from our expectations include, without limitation, our ability to execute on and deliver our current business and product plans and goals, and the other factors described in the "Risk Factors" section of the Company's Annual Report on Form 10-K for the year ended December 31, 2023, filed with the SEC on March 4, 2024. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
前瞻性陳述
本新聞稿中有關LivePerson的非歷史事實的聲明均爲前瞻性陳述，是根據1995年《私人證券訴訟改革法》的安全港條款作出的。前瞻性陳述受風險和不確定性的影響，實際事件或結果可能與我們的預期存在重大差異。一些可能導致事件或結果與我們的預期不同的因素包括但不限於我們執行和交付當前業務和產品計劃和目標的能力，以及公司於2024年3月4日向美國證券交易委員會提交的截至2023年12月31日的10-K表年度報告中 “風險因素” 部分描述的其他因素。提醒讀者不要過分依賴這些前瞻性陳述，這些陳述僅代表其發佈日期。
CONTACT:
Mike Tague
mtague@liveperson.com
聯繫人：
邁克·塔格
mtague@liveperson.com
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SOURCE LivePerson, Inc.
來源 LivePerson, Inc.
譯文內容由第三人軟體翻譯。