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Longhorn Hotel & Casino Elevates Staff and Guest Experiences, Integrates Hotel and Casino Operations and Improves Reporting Insights Using Agilysys Hospitality Software

Longhorn Hotel & Casino Elevates Staff and Guest Experiences, Integrates Hotel and Casino Operations and Improves Reporting Insights Using Agilysys Hospitality Software

Longhorn Hotel & Casino 使用 Agilysys Hospitality Software 提升員工和賓客體驗,整合酒店和賭場運營並改善報告洞察力
阿吉賽斯 ·  03/14 12:00

-- 30-year favorite of Las Vegas locals modernizes technology across its hotel, casino and restaurant to elevate experiences while preserving its affordable destination brand --

— 30年來深受拉斯維加斯當地人的喜愛,對酒店、賭場和餐廳的技術進行了現代化改造,以提升體驗,同時保留其經濟實惠的目的地品牌——

ALPHARETTA, GA – MARCH 14, 2024 – For more than 30 years, Longhorn Hotel & Casino has delivered affordable, welcoming experiences for Las Vegas residents and out-of-town patrons alike, branding its unique value as "Your Vintage Vegas Destination."

喬治亞州阿爾法利塔 — 2024 年 3 月 14 日 — 30 多年來, 朗霍恩酒店及賭場 爲拉斯維加斯居民和外地顧客提供了價格合理、溫馨的體驗,將其獨特價值稱爲 “您的復古拉斯維加斯目的地”。

With the American Gaming Association (AGA) reporting strong revenue growth in the U.S. gaming sector, Longhorn Hotel and Casino executives sought to replace the property's outdated software technology with modern, state-of-the-art solutions that would help them capture a greater revenue share while also operating as a cost-effective "right fit" for their comparatively small property.

美國博彩協會 (AGA) Longhorn Hotel and Casino的高管報告說,美國博彩業的收入增長強勁,他們試圖用現代、最先進的解決方案取代該物業過時的軟件技術,這將幫助他們獲得更大的收入分成,同時也是他們相對較小的物業的具有成本效益的 “合適之選” 運營。

The property features a 150-room hotel, a casino and the Chuckwagon Restaurant, a popular destination serving guests 24 hours every day and known for its extensive menu combining crowd-pleasers such as Biscuits and Gravy and Country Fried Steak with higher-end fare such as Prime Rib and New York Strip Steak with Lobster, all at wallet-friendly prices.

該酒店擁有一間擁有150間客房的酒店、一個賭場和Chuckwagon餐廳,這是一個每天24小時爲客人提供服務的熱門目的地,並以其豐富的菜單而聞名,將餅乾和肉汁以及鄉村炸牛排等受人歡迎的美食與Prime Rib和紐約大道牛排配龍蝦等高端美食相結合,價格實惠。

Longhorn's Director of Special Projects and Corporate Security Mark Rodney observed, "It can be challenging for a smaller casino like ours to find an affordable hospitality-focused solutions provider that also gives us the bells and whistles needed to succeed with our guests. But with Agilysys, we went from suboptimal, outdated and unsupported systems to integrated, intuitive, technologically advanced hotel and casino solutions that align with our needs today and can support our goals over the long term as they evolve.

Longhorn的特殊項目和企業安全總監Mark Rodney觀察到:“對於像我們這樣的小型賭場來說,要找到一家價格合理、以酒店爲中心的解決方案提供商,同時爲我們提供在客戶中取得成功所需的花裏胡哨,這可能是一項艱鉅的任務。但是有了 Agilysys,我們從次優化、過時且不受支持的系統轉變爲集成、直觀、技術先進的酒店和賭場解決方案,這些解決方案符合我們當今的需求,並且可以隨着目標的發展長期支持我們的目標。

"We now have a total hospitality solution that empowers staff members to work seamlessly and easily on their own, along with elevated reporting capabilities for our auditors and administrative people alike," Rodney said.

羅德尼說:“我們現在有了全面的酒店業解決方案,使員工能夠無縫輕鬆地獨立工作,同時提高了我們的核數師和管理人員的報告能力。”

Agilysys, Inc. (Nasdaq: AGYS) is a leading global provider of state-of-the-art hospitality software solutions and services known for helping organizations such as Longhorn Hotel & Casino leverage automation and deeper guest insights to improve Return on Experience (ROE), a key hospitality metric capturing the financial and loyalty benefits of better serving both guests and staff. Agilysys systems help properties interact with guests in ways that reduce operating expenses while also inspiring higher on-property spend, more frequent return visits and stronger reviews.

Agilysys, Inc. (Nasdaq: AGYS) 是全球領先的最先進酒店軟件解決方案和服務提供商,以幫助Longhorn Hotel & Casino等組織利用自動化和更深入的客戶洞察來改善體驗回報率(ROE)而聞名,這是一項關鍵的酒店指標,旨在衡量更好地爲客人和員工提供服務的財務和忠誠度收益。Agilysys系統幫助酒店以減少運營開支的方式與房客互動,同時還能激發更高的酒店內支出、更頻繁的回訪和更強的評價。

To achieve these goals, Longhorn Hotel & Casino invested in the following cloud- native Agilysys solutions:

爲了實現這些目標,Longhorn Hotel & Casino投資了以下雲原生Agilysys解決方案:

An award-winning point-of-sale (POS) system that brings leading-edge security along with ease-of-use and transaction efficiency to sales transactions across the property. An intuitive interface minimizes staff training time and a broad feature array supports a wide variety of customer preferences for point-of-sale transactions.

屢獲殊榮的銷售點(POS)系統,爲整個物業的銷售交易帶來了領先的安全性以及易用性和交易效率。直觀的界面最大限度地減少了員工的培訓時間,廣泛的功能陣列支持客戶對銷售點交易的各種偏好。

  • An intuitive, cloud-based property management solution (PMS) that improves performance across hotel and casino operations to grow occupancy and patronage, engage guests, increase revenue, eliminate costs and streamline processes for staff. The system conveniently interfaces with a property's existing cloud or on-premise systems and delivers faster financial returns with lower technology overhead. Users can improve flexibility and productivity with mobility features and tap built-in intelligence to drive upsell revenue before and during a guest's stay.
  • 一種直觀的、基於雲的物業管理解決方案 (PMS),可提高酒店和賭場運營的績效,從而增加入住率和顧客量,吸引客人,增加收入,降低成本並簡化員工流程。該系統可以方便地與物業現有的雲或本地系統接口,並以更低的技術開銷提供更快的財務回報。用戶可以通過移動功能提高靈活性和工作效率,並利用內置智能來增加房客入住前和住宿期間的追加銷售收入。
  • A guest-facing, web-based commission-free room and activity booking experience that encourages upselling unlimited amenities such as room upgrades, dining reservations and activity appointments as part of an integrated itinerary that makes it easier for guests to see and manage trip schedules.
  • 面向客人、基於網絡的免佣金客房和活動預訂體驗,鼓勵將客房升級、餐飲預訂和活動預約等無限量便利設施作爲綜合行程的一部分,讓房客更容易查看和管理行程安排。

"Modern, integrated state-of-the-art technology that unites operations and intelligence across hotel, casino and restaurant experiences can set a property apart, even in the highly competitive gaming and hospitality industry," Agilysys Vice President of Sales Darren Student noted. "Along with high performance and deep, broad feature sets, we also build into Agilysys solutions the flexibility to elegantly scale both up – for large hotels and resorts – and down for smaller, more intimate properties such as Longhorn Hotel and Casino, so that gaming and hospitality organizations of all sizes can benefit from the innovation investments we make," Student added.

Agilysys銷售副總裁Darren Student指出:“將酒店、賭場和餐廳體驗的運營和情報結合在一起的現代、集成的最先進技術可以使酒店與衆不同,即使在競爭激烈的遊戲和酒店行業中也是如此。”學生補充說:“除了高性能和深入、廣泛的功能集外,我們還在Agilysys解決方案中融入了靈活性,既可以優雅地向上擴展(適用於大型酒店和度假村),也可以向下擴展,例如Longhorn Hotel and Casino等較小、更私密的物業,這樣各種規模的遊戲和酒店組織都可以從我們的創新投資中受益。”

About Longhorn Hotel and Casino

關於朗霍恩酒店和賭場

Longhorn Hotel & Casino stands as a distinctive Las Vegas destination. Our boutique hotel boasts 150 rooms, each designed to provide a unique and comfortable experience for our discerning clientele. Despite our off-Strip location, we take pride in delivering exceptional service, ensuring that every guest enjoys a memorable stay. Discover the charm and warmth of Longhorn Casino, where personalized hospitality meets the allure of a quaint and welcoming atmosphere. Your Vintage Vegas Destination (longhornhotelcasino.vegas)

朗霍恩酒店和賭場是拉斯維加斯的獨特目的地。我們的精品酒店擁有 150 間客房,每間客房都旨在爲挑剔的客戶提供獨特而舒適的體驗。儘管我們位於大道外,但我們爲提供卓越的服務而感到自豪,確保每位客人都享受難忘的住宿。探索 Longhorn Casino 的魅力和溫暖,這裏的個性化待客之道與古樸而溫馨的氛圍相得益彰。 您的復古拉斯維加斯目的地(longhornhotelcasino.vegas)

About Agilysys

關於 Agilysys

Agilysys exclusively delivers state-of-the-art software solutions and services that help organizations achieve High Return Hospitality by maximizing Return on Experience (ROE) through interactions that make 'personal' profitable. Customers around the world use Agilysys Property Management Systems (PMS), Point-of-Sale (POS) solutions and Inventory and Procurement (I&P) systems to consistently delight guests, retain staff and grow margins. Agilysys' customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. www.agilysys.com

Agilysys 獨家提供最先進的軟件解決方案和服務,通過讓 “個人” 盈利的互動最大化體驗回報率 (ROE),幫助組織實現高回報率的款待。世界各地的客戶使用 Agilysys 物業管理系統 (PMS)、銷售點 (POS) 解決方案和庫存與採購 (I&P) 系統來持續取悅客人、留住員工和增加利潤。Agilysys的客戶群包括品牌和獨立酒店;多功能度假村;賭場;地產、酒店和度假村管理公司;郵輪公司;企業餐飲提供商;高等教育校園餐飲提供商;餐飲服務管理公司;醫院;生活方式社區;老年人生活設施;體育場和主題公園。 www.agilysys.com

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Contacts:

聯繫人:

Media Contacts:

媒體聯繫人:

Americas: Jen Reeves, Agilysys, Inc., 770-810-6007, jennifer.reeves@agilysys.com

美洲:詹·裏夫斯,Agilysys, Inc.,770-810-6007, jennifer.reeves@agilysys.com

Rest of World: Alan Edwards, Agilysys, Inc., +44 7795 226163,alan.edwards@agilysys.com

世界其他地區:艾倫·愛德華茲,Agilysys, Inc.,+44 7795 226163,alan.edwards@agilysys.com

Investor Contact:

投資者聯繫人:

Jessica Hennessy, Agilysys, Inc., 770-810-6116, investorrelations@agilysys.com

傑西卡·軒尼詩,Agilysys, Inc.,770-810-6116, investorrelations@agilysys.com

譯文內容由第三人軟體翻譯。


以上內容僅用作資訊或教育之目的,不構成與富途相關的任何投資建議。富途竭力但無法保證上述全部內容的真實性、準確性和原創性。
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