On January 8, 2024, Twilio Inc. announced a leadership transition with Khozema Shipchandler appointed as the new CEO, succeeding Jeff Lawson who stepped down from his role and as a member of the Board. Jeff Epstein has been appointed as the new Board Chair. The company also expects to exceed its previously provided financial guidance for Q4 and the full fiscal year of 2023. Shipchandler, with over 25 years of experience, has held various leadership roles within Twilio and at GE. The company will discuss its financial results in detail on a conference call scheduled for February 14, 2024. Additionally, Twilio entered into a separation agreement with Lawson, providing him with a lump sum payment and benefits, while Shipchandler's new compensation includes a base salary, bonuses, and stock awards as per the terms of an offer letter dated January 7, 2024.

On January 8, 2024, Twilio Inc. announced a leadership transition with Khozema Shipchandler appointed as the new CEO, succeeding Jeff Lawson who stepped down from his role and as a member of the Board. Jeff Epstein has been appointed as the new Board Chair. The company also expects to exceed its previously provided financial guidance for Q4 and the full fiscal year of 2023. Shipchandler, with over 25 years of experience, has held various leadership roles within Twilio and at GE. The company will discuss its financial results in detail on a conference call scheduled for February 14, 2024. Additionally, Twilio entered into a separation agreement with Lawson, providing him with a lump sum payment and benefits, while Shipchandler's new compensation includes a base salary, bonuses, and stock awards as per the terms of an offer letter dated January 7, 2024.