American Airlines Grounds All Flights Due To Technical Issues
American Airlines Grounds All Flights Due To Technical Issues
Numerous passengers were posting on social media that their flights had been stuck on the runway at various airports and were now being sent back to the gate.
American Airlines on Tuesday (Dec 24) grounded all its flights in the US due to an unspecified technical issue, according to the company and a regulatory notice, disrupting the travel plans of thousands of passengers set to fly out for Christmas Eve.
美國航空在星期二（12月24日）因無法說明的技術問題暫停了在美國的所有航班，這一消息來自公司和監管機構的通知，擾亂了數千名計劃在平安夜出行的乘客的旅行計劃。
Massive flight stoppages have snarled the plans of numerous travellers in the past. Southwest Airlines experienced a systemwide meltdown in 2022 that lasted for days.American has not provided a timetable for resolving the issue but was telling passengers on social media platform X to direct-message them to deal with ticketing issues and transfers.
過去，出行計劃受到大規模航班停運的嚴重影響。西南航空在2022年經歷了持續數天的系統崩潰。美國航空尚未提供解決該問題的時間表，但告知乘客在社交媒體平台X上給他們發送私信，以處理票務問題和轉機事宜。
"A technical issue is affecting American flights this morning. Our teams are working to resolve the issue as quickly as possible, and we apologise to our customers for the inconvenience," the company said in a statement to Reuters.
公司在接受路透社採訪時表示：「一個技術問題影響了美國航班。我們的團隊正在儘快解決這一問題，我們對給客戶帶來的不便表示歉意。」
Numerous passengers were posting on social media that their flights had been stuck on the runway at various airports and were now being sent back to the gate.
許多乘客在社交媒體上發佈，稱他們的航班在各大機場的跑道上停滯，現在被送回登機口。
American operates thousands of flights per day to more than 350 destinations in more than 60 countries.
美國航空每天運營數千個航班，飛往超過350個目的地，遍及60多個國家。
Shares of the carrier were down 3.8 per cent before the bell.
該航空公司的股票在開盤前下跌了3.8%。
The US Federal Aviation Administration in a statement referred Reuters to the airline, reiterating that the carrier had reported a technical issue.American was responding to comments on X as numerous users posted there, as well as on Bluesky and Facebook.
美國聯邦航空局在一份聲明中將路透社的詢問指向航空公司，並重申該航空公司報告了技術問題。美國航空正在回應用戶在X上的評論，同時也在Bluesky和Facebook上發佈。
"Hey, @AmericanAir just tell us whether we should go home or not. Please don't make us wait in the airport for hours," wrote one user.
"嘿，@美國航空請告知我們是否應該回家。請不要讓我們在機場等幾個小時，" 一位用戶寫道。
The grounding comes months after airlines were hit by a global tech outage tied to Microsoft's Azure cloud platform and a software issue at cybersecurity firm CrowdStrike.
在航空公司受到與微軟的Azure雲平台相關的全球技術故障以及網絡安全公司CrowdStrike的一個軟體問題影響的幾個月後，停飛事件發生。
The US FAA was not immediately available for further comment.
美國聯邦航空局暫時沒有進一步的評論。
Two years ago, Southwest Airlines experienced a meltdown with its systems during the holidays that led to 16,900 flight cancellations and stranded 2 million passengers. It was eventually fined US$140 million in the largest-ever civil penalty for a travel disruption.
兩年前，西南航空在假期間經歷了系統崩潰，導致16,900航班取消，200萬乘客滯留。最終被罰款14000萬美元，這是旅行中斷史上最大的民事賠償。
Reuters
路透社
譯文內容由第三人軟體翻譯。
