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Omega Healthcare Named a Leader in the Everest Group Revenue Cycle Management (RCM) Operations PEAK Matrix Assessment, 2024

Omega Healthcare Named a Leader in the Everest Group Revenue Cycle Management (RCM) Operations PEAK Matrix Assessment, 2024

Omega Healthcare在2024年埃弗里斯特集團營業收入週期管理(RCM)運營PEAk矩陣評估中被評爲領導者。
PR Newswire ·  12/11 10:00

The Leader designation reflects Omega Healthcare's differentiated technology innovation, partnership strategy, and expanded global operations

該領導者稱號反映了Omega Healthcare在科技創新、合作策略和擴大全球運營方面的獨特性。

BOCA RATON, Fla., Dec. 11, 2024 /PRNewswire/ -- Omega Healthcare today announced that it has been recognized as a "Leader" in the Revenue Cycle Management (RCM) Operations PEAK Matrix Assessment, 2024, by Everest Group, continuing its legacy as a "Leader" in the evaluation since 2017. The report examines RCM service providers' role in the global care delivery industry –– encompassing primary care, acute care, post-acute, and rehab –– and assesses and rates the healthcare provider capabilities of 29 vendors.

佛羅里達州博卡拉頓,2024年12月11日 /PRNewswire/ -- Omega Healthcare今天宣佈,在2024年由Everest Group進行的營業收入管理(RCM)業務PEAk矩陣評估中被認定爲"領導者",自2017年以來持續保持其作爲"領導者"的傳統。該報告考察了RCM服務提供商在全球醫療服務行業中的角色——涵蓋初級醫療、急性醫療、後急性醫療和康復——並評估和評定了29家供應商的醫療服務提供能力。

"Healthcare providers in the United States continue to grapple with administrative burdens and workflow inefficiencies, exacerbated by talent shortages and rising labor costs. To mitigate these challenges, there is a growing need for advanced technology solutions, diverse client engagement strategies, and an optimum shoring mix to enhance operational efficiency and achieve financial stability," says Lloyd Fernandes, Practice Director at Everest Group. "Omega Healthcare possesses experience in servicing a wide variety of healthcare providers, spanning from health systems to emerging segments such as home health agencies, ambulatory and urgent centers. Moreover, Omega Healthcare has solidified its delivery capabilities in the nearshore region, while additionally investing heavily in technology to advance its strategic end-to-end solutions. These competencies have helped Omega Healthcare to solidify its position as a Leader in Everest Group's Revenue Cycle Management (RCM) Operations PEAK Matrix Assessment 2024."

"美國的醫療服務提供者仍在應對行政負擔和工作流程低效率的問題,同時面臨人才短缺和勞動成本上升的困擾。爲了減輕這些挑戰,對先進科技解決方案、多樣化客戶參與策略和最佳外包組合的需求日益增長,以提高運營效率並實現財務穩定," Everest Group的實踐董事Lloyd Fernandes表示。"Omega Healthcare在服務多種醫療服務提供者方面具有豐富的經驗,涵蓋了從健康系統到新興領域如居家健康機構、門診和急救中心。此外,Omega Healthcare在近岸區域鞏固了其交付能力,同時在科技上進行了大量投資,以推進其戰略性端到端解決方案。這些能力幫助Omega Healthcare鞏固了其在Everest Group的營業收入管理(RCM)業務PEAk矩陣評估中作爲領導者的位置。"

According to Everest Group, RCM operations "Leaders" have positioned themselves as the major supporters of healthcare providers, offering comprehensive assistance across the entire RCM value chain, which includes patient access, medical billing, claims management, and A/R management.

根據Everest Group的說法,RCM運營"領導者"已將自己定位爲醫療服務提供者的主要支持者,在整個RCM價值鏈中提供全面的支持,包括患者接入、醫療賬單、索賠管理和應收賬款管理。

In the report, Everest Group cited Omega Healthcare for several key strengths:

在報告中,Everest Group指出了Omega Healthcare的幾個關鍵優勢:

  • Market Breadth: Omega Healthcare serves a diverse healthcare clientele including health networks, ambulatory and urgent care centers, physicians, home health agencies, dental clinics, DMEs, and laboratories.
  • Delivery Capabilities: Unlike many offshore-centric peers, Omega Healthcare maintains a strong onshore presence. The company recently expanded its delivery footprint by opening a center in Colombia, enhancing its delivery capabilities and business continuity planning.
  • Technology Investment: The company has advanced its end-to-end solutions strategy through several initiatives, including the launch of the Omega Digital platform, investment in strategic technology partners with a focus on key software licenses; automation and AI/Gen AI use case development.
  • 市場寬度:Omega Healthcare 服務於多樣化的醫療客戶,包括健康網絡、門診和急救中心、醫生、家庭健康機構、牙科診所、醫療設備和實驗室。
  • 交付能力:與許多離岸同行不同,Omega Healthcare 保持着強大的在岸存在。該公司最近通過在哥倫比亞開設中心,擴大了其交付足跡,增強了交付能力和業務連續性規劃。
  • 技術投資:該公司通過多個舉措推動其端到端解決方案策略,包括推出 Omega Digital 平台,投資於戰略科技合作伙伴,重點關注關鍵軟件許可證;自動化和人工智能/生成式人工智能用例開發。

Additionally, reference customers interviewed for the report emphasized Omega Healthcare's deep domain knowledge, while noting its flexibility during high-volume periods and consistent quick turnaround time.

此外,報告中採訪的參考客戶強調了 Omega Healthcare 深厚的專業知識,同時指出在高成交量期間的靈活性和始終如一的快速週轉時間。

"This continued Leader recognition from Everest Group validates our relentless focus on listening to our customers' needs and strategically partnering with them to overcome their challenges, helping to transform their RCM operations through technology innovation and global delivery excellence," said Omega Healthcare CEO and Co-Founder Anurag Mehta. "As healthcare providers face increasing operational complexity and financial pressures, we've proactively expanded our geographic footprint, invested in AI-driven solutions, and deepened our domain expertise across multiple healthcare segments. These investments empower our clients to help improve both operational efficiency and patient experience."

「來自 Everest Group 的這項持續領導者認可驗證了我們無休止地關注客戶需求和戰略合作伙伴關係,從而幫助他們克服挑戰,通過技術創新和全球交付卓越轉變他們的收入週期管理運營,」Omega Healthcare 的首席執行官兼聯合創始人 Anurag Mehta 說。 「隨着醫療提供者面臨越來越多的運營複雜性和財務壓力,我們主動擴大了地理足跡,投資於以人工智能驅動的解決方案,並加深了在多個醫療領域的專業知識。這些投資使我們的客戶能夠提高運營效率和患者體驗。」

The report is available here.

報告可在此處獲取。

About Omega Healthcare

關於 Omega Healthcare

Founded in 2003, Omega Healthcare Management Services (Omega Healthcare) empowers healthcare organizations to deliver exceptional care while enhancing financial performance. Omega Healthcare helps clients increase revenues, decrease costs, and improve the overall patient-provider-payer experience through our comprehensive portfolio of technology and clinically enabled managed outsourcing solutions. Omega Healthcare has 35,000 employees across 14 delivery centers in the United States, India, Colombia, and The Philippines. Omega Healthcare offers a comprehensive suite of services, enabled by the Omega Digital Platform, that empowers providers, payers, and pharma market access companies to increase efficiencies, reduce costs, accelerate cash flow, and optimize revenue—all while enhancing the patient experience. For more information, visit .

Omega Healthcare Management Services(Omega Healthcare)成立於 2003 年,賦能醫療組織提供卓越的護理,同時提升財務表現。Omega Healthcare 幫助客戶增加營業收入,降低成本,並通過我們全面的科技和臨床賦能的外包解決方案組合改善患者-提供者-付款者的整體體驗。Omega Healthcare 在美國、印度、哥倫比亞和菲律賓擁有 35,000 名員工,分佈在 14 個交付中心。Omega Healthcare 提供一套全面的服務,由 Omega Digital 平台賦能,使提供者、付款者及製藥市場準入公司能夠提高效率、降低成本、加速現金流並優化收入——同時提升患者體驗。欲了解更多信息,請訪問。

Media contacts:

媒體聯繫:

Marykate Reese, [email protected]

瑪麗凱特·瑞斯,[email protected]

Marcia G. Rhodes, [email protected]

馬西亞·G·羅德斯,[email protected]

SOURCE Omega Healthcare Management Services

來源 Omega Healthcare Management Services

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