VOXOLOGY ACQUIRES IR'S TESTING SOLUTIONS TO ENHANCE CUSTOMER EXPERIENCE TESTING
VOXOLOGY ACQUIRES IR'S TESTING SOLUTIONS TO ENHANCE CUSTOMER EXPERIENCE TESTING
DENVER, Dec. 9, 2024 /PRNewswire/ -- Voxology, a Communications Platform as a Service (CPaaS), today announced it has acquired testing capabilities from partner and leading Observability provider, Integrated Research (IR). Key details of the transaction:
丹佛,2024年12月9日 / PRNewswire / -- Voxology,一個通信-半導體作爲服務的平台官網(CPaaS),今天宣佈它已經從合作伙伴兼領先的可觀測性提供商Integrated Research(IR)收購了測試能力。交易的關鍵細節:
- Voxology acquire select testing solutions from IR including HeartBeat, WebBeat, and StressTest
- Applicable IR client contracts transition to Voxology with no interruption to service provision and support
- Client contracts where the relevant testing solutions are bundled with other IR products remain IR clients
- Acquisition terms allow IR to continue to sell testing solutions products
- Voxology收購IR的部分測試解決方案,包括HeartBeat、WebBeat和StressTest
- 適用的IR客戶合同將轉移到Voxology,服務提供和支持不會中斷
- 相關測試解決方案與其他IR產品捆綁的客戶合同仍然是IR客戶
- 收購條款允許IR繼續出售測試解決方案產品
The acquisition means Voxology will assume responsibility for the development and support of the acquired testing solutions including voice and web testing products.
此次收購意味着Voxology將承擔已收購測試解決方案的開發和支持責任,包括語音和網絡測試產品。
Importantly, the deal is structured to ensure there will be no impact on existing customers, who will continue to receive the same level of outstanding service they always have.
重要的是,該交易的結構確保對現有客戶沒有影響,他們將繼續享受相同水平的卓越服務。
"Voxology is thrilled to incorporate Customer Experience Testing into our growing product offering as CX is one of the most important differentiators for modern brands," said Justin Newman, COO of Voxology.
"Voxology非常高興能將客戶體驗測試整合到我們不斷增長的產品中,因爲CX是現代品牌最重要的差異化因素之一,"Voxology的首席運營官Justin Newman表示。
Ian Lowe, CEO of IR, expressed confidence in the transition. "This transaction allows us to strategically focus resources on our product led growth strategy, including new predictive and remediation products. Voxology is an existing partner, so we know they are committed to advancing the testing capabilities they have acquired."
IR的首席執行官伊恩·洛表示對過渡充滿信心。"這筆交易使我們能夠戰略性地將資源集中在以產品爲主導的增長策略上,包括新預測和修復產品。Voxology是現有的合作伙伴,因此我們知道他們致力於提升所獲得的測試能力。"
About Voxology
關於Voxology
As a licensed carrier with international coverage, Voxology enables billions of calls and messages per month. Voxology powers everything from the Fortune 100 to growing SaaS startups in industries like Healthcare, Financial Services, Retail, Utilities, and Education, including emergency alerts, appointment reminders, conferencing, VoIP, 2FA, and other communications-related services.
作爲一傢俱有國際覆蓋的許可證運營商,Voxology每月處理數十億通電話和消息。Voxology爲從《財富》100強到在醫療、金融服務、零售、公用事業和教育等行業快速成長的saas-雲計算初創公司提供支持,包括緊急警報、預約提醒、會議、VoIP、雙重身份認證和其他與通信相關的服務。
Voxology pairs cost-effective services with exceptional support to make the greatest customer experience in the industry and is helping its customers do the same. To learn more about Voxology, please visit voxolo.gy.
Voxology將具成本效益的服務與卓越的支持相結合,爲客戶提供最佳的行業體驗,並幫助他們實現同樣的目標。要了解更多關於Voxology的信息,請訪問 voxolo.gy.
About IR (ASX:IRI)
關於IR (ASX:IRI)
IR is a leading global observability provider encompassing unified communications, collaboration, payment ecosystems and IT infrastructure. The world's leading enterprises rely on IR technology to provide real time performance intelligence across their business-critical software and infrastructure ecosystem. To learn more about IR, please visit ir.com
IR是領先的全球監控提供商,涵蓋統一通信、協作、支付生態系統和製造行業。全球領先企業依賴IR的科技,在其關鍵業務軟件和基礎設施生態系統中提供實時性能智能。要了解更多關於IR的信息,請訪問 ir.com
Media Contact
媒體聯繫
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SOURCE Voxology
來源:Voxology
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