ECRI Acquires The Just Culture Company to Transform Healthcare Patient and Workforce Safety
ECRI Acquires The Just Culture Company to Transform Healthcare Patient and Workforce Safety
"Alarming rates of preventable harm are inflicted on patients every day. By offering Just Culture programs throughout ECRI's global network, we can prevent harm before it happens," said PLYMOUTH MEETING, Pa., Dec. 2, 2024 /PRNewswire/ -- ECRI, a global nonprofit organization improving the quality and safety of healthcare, announced today it acquired The Just Culture Company, which specializes in transforming workforce culture in high-risk industries.
賓夕法尼亞州普利茅斯會議，2024年12月2日/PRNewswire/ - ECRI，一個全球性非營利組織，致力於提高醫療保健的質量和安全性，今天宣佈收購專注於轉變高風險行業工作文化的The Just Culture Company。
The Just Culture Company assists organizations in deploying a balanced system of accountability between the organization and employee that fosters a fair, learning culture – referred to as a "just culture" – by implementing its proprietary algorithm through advisory services, educational programs and coaching.
The Just Culture Company協助組織部署一種在組織和員工之間實現均衡責任體系的算法，促進一種公平、學習型文化 - 即被稱爲"公正文化"，通過諮詢服務、教育項目和輔導實施其專有算法。
"Just culture" is an essential component of ECRI's Total System Safety (TSS) approach to drive efficiencies, improve healthcare and reduce preventable patient harm by designing systems for impact and sustainability. Through the acquisition of The Just Culture Company, ECRI now operates a leading cultural transformation organization.
「公正文化」是ECRI全系統安全（TSS）方法的重要組成部分，旨在通過設計影響力和可持續性的系統，提高效率，改善醫療保健，並減少可預防患者傷害。通過收購The Just Culture Company，ECRI現在運營一家領先的文化轉型組織。
"Alarming rates of preventable harm are inflicted on patients every day. By offering Just Culture programs throughout ECRI's global network, we can prevent harm before it happens," said Marcus Schabacker, PhD, president and CEO of ECRI. "To create lasting change and improve patient and workforce safety, we must shift from evaluating accidents and errors after they've taken place, to designing systems and cultures that prevent harm from happening in the first place."
「每天都有令人擔憂的可預防傷害發生在患者身上。通過在ECRI的全球網絡中提供公正文化項目，我們可以在事情發生之前阻止傷害，」 ECRI總裁兼首席執行官Marcus Schabacker博士表示。「要創造持久變革，提高患者和工作人員的安全性，我們必須從事故和錯誤發生後的評估轉變爲設計能夠預防傷害發生的系統和文化。」
The Just Culture Company has partnered with healthcare providers, health departments and insurers to assess and improve workforce culture, from C-Suite to frontline staff, through a holistic systems-based approach.
The Just Culture Company已與醫療保健提供者、衛生部門和保險人合作，通過一種全面的系統爲基礎的方法，評估和改善工作文化，從高管到一線員工。
"Our just culture model is founded on the principle that workforce learning, holistic system design, mentoring, and coaching are stronger interventions than the 'shame and blame' culture that's so prolific in healthcare," said David Marx, CEO of The Just Culture Company. "Errors must be recognized and addressed in a way that become learning opportunities for all the people in the system."
“我們的公正文化模式建立在這樣一個原則上，即工作人員學習、全面系統設計、指導和輔導比在醫療保健領域盛行的『指責與責備』文化更爲有力。"The Just Culture Company的首席執行官David Marx表示。「錯誤必須以一種成爲整個系統中所有人學習機會的方式得到認可和解決。」
The significance of just culture in the healthcare workforce was highlighted in the CMS Patient Safety Structural Measure taking effect in 2025. The measure requires hospitals to demonstrate they have established a culture and structure that prioritizes patient safety, specifically referencing just culture in the domain about strategic planning and organizational policy.
2025年生效的CMS患者安全結構指標凸顯了衛生保健工作人員中正義文化的重要性。該指標要求醫院展示他們已建立了優先考慮患者安全的文化和結構，特別是在戰略規劃和組織政策領域中參考了正義文化。
"Too many healthcare staff, through no fault of their own, are operating in poorly designed systems, with hierarchical cultures that prevent staff from speaking up about safety hazards and 'near misses,'" explained Schabacker. "Not only does this lead to more incidents of patient harm, but it fuels high rates of burnout and stress among overworked healthcare personnel. We can't train our way to improved safety and quality. Only through a cultural transformation can we adopt a completely new way of supporting and collaborating with our healthcare workforce."
「許多衛生保健工作人員由於系統設計不善、存在阻礙員工就安全隱患和'近失誤'發聲的等級文化，而不是員工自身的過錯，」Schabacker解釋道。「這不僅導致更多患者受到傷害，還加劇了醫護人員的疲勞和壓力。我們無法通過培訓提升安全和質量。只有通過文化轉變，我們才能採用全新的支持和協作方式，與我們的衛生保健工作人員合作。」
According to Schabacker, joining forces with The Just Culture Company is a milestone that reflects ECRI's strategy to identify and mitigate the root causes of harm and inefficiency in healthcare.
根據Schabacker的說法，與Just Culture Company聯手是ECRI旨在識別和減輕衛生保健領域傷害和低效根本原因的戰略的一個里程碑。
"As the industry has evolved, we have continued to launch data-informed, evidence-based solutions that address the systemic failures that are causing the most harm – areas where healthcare leaders have struggled to create lasting change despite valiant efforts," said Schabacker. "We are thrilled to add this on-demand solution and strong brand to ECRI's portfolio to accelerate our mission to advance effective, evidence-based healthcare globally."
「隨着行業的演變，我們繼續推出以數據爲基礎、循證的解決方案，解決導致最嚴重傷害的系統性失敗，這些是衛生保健領導者儘管努力卓絕仍難以持久改變的領域，」Schabacker說。「我們很高興將這一按需解決方案和強大品牌加入ECRI的投資組合，加速我們在全球推動有效、循證衛生保健的使命。」
This latest acquisition comes four years after ECRI's move to acquire the Institute for Safe Medication Practices (ISMP) to help healthcare partners tackle one of the leading causes of preventable harm: medication errors.
此次最新收購是ECRI四年前收購安全用藥實踐研究所(ISMP)之後的舉措，旨在幫助衛生保健夥伴解決可預防傷害的主要原因之一：藥物錯誤。
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MEDIA CONTACT
媒體聯繫人
Yvonne Rhodes, ECRI Associate Director of Strategic Communications, at [email protected].
ECRI戰略傳播副董事Yvonne Rhodes，郵箱[email protected]。
ABOUT ECRI
關於ECRI
ECRI is an independent, nonprofit organization improving the safety, quality, and cost-effectiveness of care across all healthcare settings. With a focus on technology evaluation and safety, ECRI is trusted by healthcare leaders and agencies worldwide. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality. ECRI and the Institute for Safe Medication Practices PSO is a federally certified Patient Safety Organization as designated by the U.S. Department of Health and Human Services. In 2020, ECRI acquired ISMP to create one of the largest healthcare quality and safety institutions in the world. Visit .
ECRI是一個獨立的非營利組織，致力於提高所有醫療保健環境中的安全性、質量和成本效益。ECRI專注於技術評估和安全性，在全球範圍內受到醫療領導者和機構的信任。ECRI被美國醫療研究與質量機構指定爲基於證據的實踐中心。ECRI與安全用藥實踐研究所PSO是美國衛生與人類服務部指定的聯邦認證患者安全組織。2020年，ECRI收購了ISMP，打造了世界上最大的醫療保健質量和安全機構之一。請訪問。
ABOUT THE JUST CULTURE COMPANY
關於Just Culture Company
The Just Culture Company helps organizations across industries create accountable, safe, supportive cultures. For 30 years, they have helped transform work systems that erroneously demand perfection from fallible human beings. CEO and founder David Marx worked as an engineer and human factors leader in the aviation industry, where he established an award-winning error investigation process in use by airlines around the world to this day. He led a research and consulting practice focused on the management of human error through the integration of systems engineering, human factors and the law. He advised the Federal Aviation Administration's Human Factors Research Program and the NASA Space Shuttle Program. He developed novel risk modeling methods that have been used to model risk in high-consequence industries worldwide. The Just Culture Company has helped healthcare institutions and regulatory agencies reduce the risk of iatrogenic patient harm. In the area of system design, David Marx's novel error investigation process has been used to model and mitigate risks from wrong site surgery to medication errors.
Just Culture Company幫助各行業的組織建立負責任、安全、支持性文化。30年來，他們幫助改變了錯誤地要求不可行完美的工作系統。首席執行官兼創始人David Marx曾在航空業擔任工程師和人因領導者，建立了一套備受全球航空公司推崇的錯誤調查流程。他領導了專注於通過系統工程、人因和法律整合管理人爲錯誤的研究和諮詢實踐。他爲美國聯邦航空管理局的人因研究項目和NASA航天飛機計劃提供建議。他開發了新穎的風險建模方法，已被全球高風險行業用來模擬風險。Just Culture Company幫助醫療機構和監管機構降低人爲醫療危害的風險。在系統設計領域，David Marx的新穎錯誤調查流程已被用來模擬和降低從手術錯誤到藥物錯誤的風險。
SOURCE ECRI
來源 ECRI
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