Net2phone Named a Leader in Latin American CCaaS by Frost & Sullivan
Net2phone Named a Leader in Latin American CCaaS by Frost & Sullivan
"uContact is a relative newcomer to the Latin American CCaaS market, so we are particularly pleased to be recognized by Frost Radar Evaluation Focused on Innovation and Growth as Defining Metrics
Frost 雷達評估關注創新和增長作爲定義指標
NEWARK, N.J., Nov. 27, 2024 (GLOBE NEWSWIRE) -- net2phone, a leading provider of intelligent communications services for business, today announced that its uContact Contact Center as a Service (CCaaS) solution has been identified as a growth and innovation leader by Frost & Sullivan, the business technology consulting firm, achieving the top quadrant of the Frost Radar: Cloud Contact Centers in Latin America, 2024 report.
新澤西州紐瓦克，2024年11月27日（GLOBE NEWSWIRE）-- net2phone，領先的智能通信服務提供商，今天宣佈其uContact聯絡中心即服務（CCaaS）解決方案被Frost & Sullivan這一商業技術諮詢公司認定爲增長和創新的領導者，成爲2024年拉丁美洲Frost 雷達：雲聯絡中心報告的頂級象限。
The Frost Radar report noted, "Through constant innovation and remarkable market growth of its uContact platform, net2phone has positioned itself as a leader in the Latin American CCaaS realm, offering businesses an omnichannel and AI-enabled contact center platform."
Frost 雷達報告指出："通過對其uContact平台的不斷創新和顯著市場增長，net2phone已在拉丁美洲CCaaS領域確立了領導地位，爲企業提供一個全渠道和人工智能驅動的聯絡中心平台。"
"uContact is a relative newcomer to the Latin American CCaaS market, so we are particularly pleased to be recognized by Frost & Sullivan as an innovation and growth leader," said Daniel Londynski, CEO of net2phone in Latin America. "We will be integrating exciting new AI-powered functionalities in the coming months to significantly enhance the customer experience, while driving efficiencies for our enterprise clients with enhanced analytics and AI-derived insights."
"uContact在拉丁美洲CCaaS市場相對較新，因此我們特別高興被Frost & Sullivan認定爲創新和增長的領導者，" net2phone拉丁美洲首席執行官Daniel Londynski表示。"我們將在未來幾個月內整合令人興奮的新人工智能功能，顯著提升客戶體驗，同時通過增強的分析和人工智能派生的洞察力爲我們的企業客戶帶來效率。"
Frost Radar is a proprietary analytical tool to evaluate companies across two key indices: their focus on continuous innovation and their ability to translate their innovations into consistent growth. Frost Radar recognizes industry leaders and provides insights into their innovative offerings, competitive advantages, projected growth rates, and business outlook.
Frost 雷達是一種專有分析工具，用於評估公司在兩個關鍵指標上的表現：它們對持續創新的關注以及將創新轉化爲持續增長的能力。Frost 雷達識別行業領導者，並提供其創新產品、競爭優勢、預計增長率和業務前景的洞察。
Jonah Fink, President of net2phone added, "net2phone's deeply localized uContact offerings and extensive sales and support network across every key market in Latin America provide our clients with exceptional value and position uContact to outperform."
net2phone的總裁Jonah Fink補充道：「net2phone深度本地化的uContact產品以及在拉丁美洲每一個關鍵市場的廣泛銷售和壓力位網絡爲我們的客戶提供了卓越的價值，並使uContact具備超越市場的能力。」
About net2phone:
關於net2phone：
net2phone's innovative cloud-based, unified communications as a service, contact center as a service and SIP trunking solutions help businesses around the globe succeed through smarter conversations with enhanced intelligence and insights. net2phone is a subsidiary of IDT Corporation (NYSE: IDT). To learn more, please visit net2phone.com or connect on LinkedIn.
net2phone的創新雲計算統一通信服務、聯絡中心服務和SIP接入解決方案幫助全球各地的企業通過更智能的對話以及增強的智能和洞察力取得成功。net2phone是IDt Corporation（紐交所：IDT）的子公司。要了解更多信息，請訪問net2phone.com或在LinkedIn上連接。
net2phone Media Contact:
Denise D'Arienzo
VP of Marketing & Sales Operations
Email: denise.darienzo@net2phone.com
net2phone 媒體聯繫：
丹尼斯·達裏恩佐
市場營銷與銷售運營副總裁
郵箱：denise.darienzo@net2phone.com
譯文內容由第三人軟體翻譯。
