The Surge of Service Providers Partnering With Intermedia Cloud Communications Continues, Signaling a New Wave of Industry Collaborations
The Surge of Service Providers Partnering With Intermedia Cloud Communications Continues, Signaling a New Wave of Industry Collaborations
Intermedia addresses the end of the softswitch era with modern, cloud-based solutions for Service Providers
Intermedia通過現代化基於雲的解決方案,爲服務提供商結束了軟交換時代。
SUNNYVALE, Calif., Sept. 4, 2024 /PRNewswire/ -- Intermedia Cloud Communications, a leading global provider of AI-powered cloud communications, collaboration, and customer engagement solutions to businesses and the partners that serve them, today announced a surge in new Service Provider partnerships. This wave of collaborations underscores Intermedia's commitment to enabling telecommunications carriers, referred to as Service Providers, with innovative, reliable, and scalable solutions in the rapidly evolving communications landscape. The most recent collaborations include Great Plains Communications and Aureon, among others.
美國加州聖尼維爾,2024年9月4日 /美通社/ -- 作爲全球領先的人工智能驅動的雲通信、協作和客戶參與解決方案供應商,Intermedia Cloud Communications今天宣佈與多家新服務提供商合作伙伴關係激增。這一波合作凸顯了Intermedia致力於爲被稱爲服務提供商的電信運營商提供創新、可靠和可擴展解決方案,以滿足迅速發展的通信領域。最近的合作伙伴包括Great Plains Communications和Aureon等。
As the soft switch era comes to an end, Service Providers using legacy systems like Cisco/BroadSoft or Microsoft/Metaswitch are seeking modern solutions to ensure business continuity and growth. Intermedia addresses this need by delivering a complete, cloud-based communications platform purpose-built for Service Providers to quickly take to market. This approach eliminates the capital expenditures and other operational expenses associated with building and maintaining soft switch infrastructure.
隨着軟交換時代的結束,使用思科/BroadSoft或微軟/Metaswitch等傳統系統的服務提供商正在尋求現代解決方案,以確保業務連續性和增長。Intermedia通過提供專爲服務提供商定製、完整的基於雲的通信平台來滿足這一需求。這一方法消除了與構建和維護軟交換基礎設施相關的資本支出和其他運營費用。
With Intermedia, Service Providers can offer award-winning, highly reliable, and secure Unified Communications, collaboration, and contact center services under their own brand. Through Intermedia's offerings, the Service Providers maintain control of customer relationships, billing, and support, while Intermedia provides them with comprehensive sales, marketing, onboarding, and technical support to succeed in a highly competitive market.
通過Intermedia,服務提供商可以在自己的品牌下提供屢獲殊榮、高可靠性和安全的統一通信、協作和聯絡中心服務。通過Intermedia的產品,服務提供商可以控制客戶關係、計費和支持,同時Intermedia爲他們提供全面的銷售、營銷、入職和技術支持,從而在競爭激烈的市場中取得成功。
Testimonials Highlighting Partnership Success
合作成功的推薦信
Improving Reliability and Gaining a Superior Partner Provider
提高可靠性並獲得卓越的合作伙伴供應商
For Great Plains Communications, having a high quality UCaaS product is a critical element in their business services portfolio. When their previous UC provider suffered continual outages and product development issues, they saw the opportunity to move to a better provider that's more invested in their success. They chose Intermedia. "We really appreciate that Intermedia continues to invest in their Unified Communications platform, adding technologies like AI into the mix", says Bryce Miller, Director of Product Development at Great Plains Communications. "Intermedia has a great reputation for quality and service, which we highly value. Their team has helped us get into market quickly and winning deals."
對於Great Plains Communications來說,擁有高質量的UCaaS產品是其業務服務組合中的重要組成部分。當他們之前的UC供應商持續遭遇中斷和產品開發問題時,他們看到了轉投更投入於其成功的更好供應商的機會。他們選擇了Intermedia。Great Plains Communications產品開發董事Bryce Miller表示:「我們非常欣賞Intermedia不斷投資於其統一通信平台,加入諸如人工智能等技術。」 「Intermedia在質量和服務方面享有良好聲譽,這對我們來說非常寶貴。他們的團隊幫助我們迅速進入市場並贏得了交易。」
Strategic Alignment for Support and Growth
支持和增長的戰略對齊
For Aureon, supporting both wholesale and retail customers is essential for any new product. Recognizing the decline of the legacy feature server market, they knew it was time to pursue a different technology path. "We wanted best-in-class UC and Contact Center products that we could offer on both a wholesale and retail basis, and Intermedia fit our needs perfectly," says Francis Wenthold, Product Engineer at Aureon. "Intermedia's extensive experience and cutting-edge CCaaS offerings made them the ideal partner for us. We needed a partner who could provide a seamless and reliable transition to modern, cloud-based communications, while also supporting our unique business needs."
對於Aureon來說,支持批發和零售客戶對於任何新產品都是必要的。認識到遺留特性服務器市場的下滑,他們知道是時候追求不同的技術路徑了。Aureon的產品工程師Francis Wenthold說:「我們希望在批發和零售基礎上提供最好的UC和聯繫中心產品,而Intermedia正好符合我們的需求。Intermedia擁有豐富的經驗和先進的CCaaS產品,成爲我們的理想合作伙伴。我們需要一個能夠爲我們提供無縫可靠的轉型到現代雲通信,並支持我們獨特業務需求的合作伙伴。」
A Bright Future for Intermedia and Its Partners
Intermedia和其合作伙伴的輝煌未來
Intermedia's differentiated approach to empowering Service Providers with white-label solutions has proven to be a key driver of the company's momentum with those partners. By allowing Service Providers to retain their brand identity and control over customer relationships, Intermedia ensures a seamless integration of its services into partners' existing offerings.
Intermedia通過爲服務提供商提供白標解決方案的獨特方法,已被證明是推動該公司與合作伙伴的勢頭的關鍵因素。通過允許服務提供商保留品牌身份和對客戶關係的控制,Intermedia確保其服務無縫集成到合作伙伴的現有產品中。
"We are thrilled to see such a positive response from our Service Provider partners," said Jonathan McCormick, COO of Intermedia. "Having partnered with Service Providers for a long time now, this recent surge in partnerships marks just another chapter in our enduring collaboration. Our focus has always been on providing outstanding support and solutions to help our partners succeed. This continued momentum is a testament to the strength of our platform and our unwavering commitment to our partners' success."
Intermedia的首席運營官Jonathan McCormick表示:「我們對服務提供商合作伙伴的積極回應感到非常高興。與服務提供商合作已有很長一段時間了,這次合作伙伴關係的急劇增長只是我們持久合作關係的又一個篇章。我們始終致力於爲合作伙伴的成功提供出色的支持和解決方案。這種持續的勢頭證明了我們平台的實力和我們對合作夥伴成功的堅定承諾。」
As Intermedia continues to innovate and expand its offerings, the company remains dedicated to fostering strong, collaborative relationships with its partners. This strategic focus helps ensure that both Intermedia and its partners are well-positioned to navigate the dynamic communications industry and achieve long-term success.
隨着Intermedia不斷創新和擴大業務範圍,該公司始終致力於與合作伙伴建立緊密的合作關係。這種戰略重點有助於確保Intermedia和其合作伙伴能夠在充滿活力的通信行業中立於不敗之地,實現長期成功。
For more information on Intermedia's Service Providers programs and solutions, visit: .
有關Intermedia服務提供商計劃和解決方案的更多信息,請訪問:。
About Intermedia Cloud Communications
關於Intermedia Cloud Communications
Intermedia is the cloud communications company that helps over 140,000 businesses connect better, from wherever, through our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, and one intuitive point of administrative control, and having been certified by J.D. Power for excellence in technical support seven times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free ExperienceTM.
Intermedia是一家雲通信公司,通過我們的AI驅動平台,幫助超過14萬家企業實現更好的連接,從任何地方連接。我們的平台包括語音、視頻會議、聊天、短信、聯繫中心、商務電子郵件和生產力、文件共享和備份、安全、存檔等功能。我們致力於消除多個通信服務商的需求,並提供一系列無縫集成的智能通信和協作解決方案組合,包括我們的旗艦產品Intermedia Unite,所有產品都通過一個可靠和安全的平台進行交付。我們提供按月合同選項、一個月一個賬單和一個直觀的管理控制點,並且已經七次被J.D. Power認證爲技術支持方面的卓越。Intermedia致力於爲各種規模的企業提供企業級產品,爲他們提供簡單、無憂的體驗。
As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORETM) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.
作爲一家以合作伙伴爲重的公司,Intermedia爲超過7500家渠道夥伴提供全面的計劃、資源和支持,幫助他們增加收入,最大化成功。計劃包括我們的客戶所有權轉售商(CORETM)模式-讓合作伙伴像自己的產品一樣轉售、打包和管理Intermedia的解決方案,同時享受非常有吸引力的經濟條款並保持對客戶關係的所有權-以及代理商模式。
Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide.
Intermedia還很自豪地成爲NEC的唯一雲通信平台提供商,NEC在全球統一通信市場份額位居領先地位,預計全球商用電話用戶數超過8000萬人。
For more information about Intermedia, visit .
欲了解更多關於Intermedia的信息,請訪問。
Contact:
Mariel Santos
Intermedia
650.241.3025
[email protected]
聯繫方式:
Mariel Santos
中介
[email protected]
SOURCE Intermedia Cloud Communications
供應來源:Intermedia雲通信
譯文內容由第三人軟體翻譯。