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Bill Management Tools and Events Help Entergy Texas Customers Keep Cool and Save Money This Summer

Bill Management Tools and Events Help Entergy Texas Customers Keep Cool and Save Money This Summer

賬單管理工具和活動幫助安特吉德州客戶在今年夏天保持涼爽並節省金錢
Accesswire ·  08/27 19:30

The company offers resources to help customers monitor energy use, manage bills and find financial assistance

該公司提供資源來幫助客戶監控能源使用情況,管理賬單並找到財務援助。

THE WOODLANDS, TX / ACCESSWIRE / August 27, 2024 / The past two summers have brought record-level temperatures to Southeast Texas, which led to higher-than-usual electricity usage and higher costs on monthly bills. Entergy Texas is committed to helping our customers stay cool and save money this summer with bill management tools and customer assistance events.

德蘭德,得克薩斯州,2024年8月27日/ACCESSWIRE/過去兩個夏季,東南德克薩斯州的氣溫達到了創紀錄的水平,導致了比平常更高的用電量和每月賬單的增加。恩特吉德克薩斯致力於幫助我們的客戶在今年夏天通過賬單管理工具和客戶援助活動中保持清涼並節省費用。

Entergy's newly launched online Bill Toolkit is a one-stop shop that connects customers to bill management, energy efficiency and financial assistance resources. This new resource helps our customers explore simple ways to lower electricity use and costs.

恩特吉最新推出的在線賬單工具集是一個一站式購物中心,可將客戶連接到賬單管理、能源效率和財務援助資源。這個新資源幫助我們的客戶探索降低用電量和成本的簡單方法。

"With the heat index in Southeast Texas continuously reaching above 100 degrees this summer, we understand that many of our customers are using more power to stay cool, often for extended periods of time" said Stuart Barrett, vice president of customer service at Entergy Texas. "Since cooling and heating costs can account for more than 50% of an average customer's monthly electric bill, we created our Bill Toolkit as a resource to make it easier for customers to effectively manage energy usage and offer assistance to those who need a little extra financial help."

「由於今年夏季東南德克薩斯州的溼度指數持續超過100,我們理解很多客戶爲了保持清涼而使用更多電力,通常持續較長時間,」 恩特吉德克薩斯的客戶服務副總裁斯圖亞特·巴雷特表示:「由於製冷和採暖費用可能佔到一個普通客戶每月電費的50%以上,我們創建了我們的賬單工具包作爲一個資源,以便輕鬆有效地管理能源使用,並向那些需要一點額外財務幫助的客戶提供援助。」

Track your energy use

跟蹤您的能源使用情況

Bill management tools like myAdvisor empower our customers to set electricity usage alerts and monitor how much energy they use each day. Tracking electricity use over time can help customers identify habits that contribute to higher use and budget their monthly expenses. With the myAdvisor dashboard, customers have access to usage and cost details, bill history, bill projections, analyzer tools and more.

像我的顧問這樣的賬單管理工具賦予我們的客戶設置用電量警報和監控每天使用的能源量的權力。隨着時間的推移跟蹤用電量可以幫助客戶識別導致用電量增加的習慣,並預算他們的每月開支。通過我的顧問儀表板,客戶可以訪問用量和費用詳情,賬單歷史記錄,賬單預測,分析工具等。

Manage your bills your way

按照您的方式管理您的賬單

Entergy Texas offers several flexible payment options so customers can choose when, where and how they receive their bills.

安特吉德養蒂得克薩斯提供多種靈活的付款方式,以便客戶可以選擇何時、何地和如何收取賬單。

  • Pick-A-Date allows customers to pay their bills when it works best for them.

  • Level Billing allows customers to "level out" seasonal energy use fluctuations, making their bills more consistent every month.

  • PaperFREE billing allows customers to get their bills emailed as soon as they post and instant access to two years of billing history.

  • AutoPay allows customers to avoid late fees, writing checks and paying for postage by having bills automatically deduct from their bank accounts.

  • 挑選日期讓客戶可以在最適合他們的時候支付賬單。

  • 水平計費允許客戶「平均」季節性能源使用波動,使他們的賬單每月更加一致。

  • PaperFREE賬單允許客戶在賬單發佈後立即通過電子郵件收到賬單,並即時訪問兩年的賬單歷史記錄。

  • AutoPay允許客戶避免遲費,不需要寫支票和支付郵費,賬單會自動從他們的銀行帳戶中扣除。

Customers interested in deferred payment arrangements or payment extensions are encouraged to visit our mobile app or myEntergy to see if they automatically qualify. For additional payment options, customers can call 1-800-ENTERGY (1-800-368-3749) and follow our automated response system billing and payment menu.

建議有意申請延期付款安排或付款延期的客戶訪問我們的手機應用程序或myEntergy,查看是否自動符合條件。對於其他付款選項,請撥打1-800-ENTERGY (1-800-368-3749),並按照我們的自動響應系統的計費和付款菜單。

Customer assistance events

客戶援助活動

Entergy Texas recently hosted a series of measures through its annual Beat the Heat program, which focuses on helping low-income customers and communities stay cool and pay their bills. In June of this year, the company donated 2,000 box fans to 36 cities and agencies across Southeast Texas, an increase from the 1,300 box fans distributed in 2023. Additionally, the company organized energy efficiency neighborhood sweeps events that offered complimentary A/C tune-ups and energy efficiency upgrades to residents in the Port Arthur and Navasota areas of our service territory.

安特吉德養蒂得克薩斯最近通過其年度擊敗高溫計劃舉辦了一系列活動,重點是幫助低收入客戶和社區保持涼爽並支付賬單。今年6月,該公司向德克薩斯東南部36個城市和機構捐贈了2000個立式風扇,比2023年分發的1300個立式風扇增加。此外,該公司組織了能源效率社區掃蕩活動,爲我們服務區域Port Arthur和Navasota地區的居民提供免費的空調調節和能源效率升級。

Find financial assistance

尋找財務援助

Entergy Texas partners with local and state organizations to connect qualifying customers with financial assistance including:

安特吉德克薩斯與當地和州級組織合作,將符合條件的客戶與財務援助聯繫起來,包括:

  • The Power to Care program provides emergency bill payment assistance to older adults and customers with disabilities.

  • Single Stop makes it easy for customers to quickly and confidentially check their eligibility for federal, state and local financial assistance.

  • Low Income Home Energy Assistance Program provides financial assistance for energy bills and other energy-related expenses.

  • 特斯拉-儀表提供緊急賬單付款援助給老年人和殘障客戶。

  • Single Stop讓客戶快速和機密地檢查他們是否有資格獲得聯邦、州和地方的財務援助。

  • 低收入家庭能源補助計劃爲能源賬單和其他能源相關費用提供財務援助。

For more ways to save energy and money, customers can visit BillToolkit.entergy.com.

要了解更多節約能源和節省金錢的方法,客戶可以訪問BillToolkit.entergy.com。

Beat the Heat fan distribution at the United Board of Missions in Port Arthur

在波特阿瑟聯合董事會進行的「戰勝酷暑」風扇發放活動中。

View additional multimedia and more ESG storytelling from Entergy Corporation on 3blmedia.com.

請在3blmedia.com上查看安特吉公司的其他多媒體和ESG故事。

Contact Info:
Spokesperson: Entergy Corporation

聯繫信息:
發言人:安特吉公司

SOURCE: Entergy Corporation

來源:安特吉公司


譯文內容由第三人軟體翻譯。


以上內容僅用作資訊或教育之目的,不構成與富途相關的任何投資建議。富途竭力但無法保證上述全部內容的真實性、準確性和原創性。
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