Singtel's Statement on 3G Closure
Singtel's Statement on 3G Closure
To be attributed to Anna Yip, Deputy CEO, CEO Business Development, Singtel Singapore
歸功於新加坡新加坡電信副首席執行官兼業務發展首席執行官葉安娜
Singapore, 24 July 2024 – For the past two years, Singtel has been actively reaching out to its 3G customers to help them switch to newer 4G and 5G mobile networks before the planned cessation of the 3G network from 31 July 2024. While majority of Singtel's customers have switched to 4G and 5G networks, Singtel will be retiring its 3G network progressively from November 2024 to give a small number of customers, comprising users on older mobile devices or SIM cards that cannot connect to newer 4G and 5G networks, more time to make the change.
新加坡，2024年7月24日——在過去的兩年中，新加坡電信一直在積極聯繫其3G客戶，幫助他們在計劃於2024年7月31日停止3G網絡之前切換到更新的4G和5G移動網絡。儘管新加坡電信的大多數客戶已切換到4G和5G網絡，但新加坡電信將從2024年11月起逐步停用其3G網絡，以便爲少數客戶（包括使用舊移動設備或無法連接到新4G和5G網絡的SIM卡的用戶）提供更多時間進行更改。
Understanding the critical role that mobile devices play in everyone's lives, Singtel has undertaken extensive measures to communicate the changes to the 3G network to customers via social media, roadshows as well as print and digital platforms. Singtel's staff at its stores islandwide have also been assisting impacted customers through this change, providing additional support to the elderly and vulnerable. This includes helping them to navigate their new device to ensure that they can continue to use essential applications that support their day-to-day activities as well as have access to even more useful apps which offer better experiences and are more secure.
新加坡電信了解移動設備在每個人生活中的關鍵作用，因此採取了廣泛措施，通過社交媒體、路演以及印刷和數字平台向客戶傳達3G網絡的變化。新加坡電信全島門店的員工也一直在協助受影響的顧客應對這一變化，爲老年人和弱勢群體提供額外支持。這包括幫助他們瀏覽新設備，確保他們能夠繼續使用支持其日常活動的基本應用程序，以及訪問提供更好體驗和更安全的更多有用應用程序。
For postpaid customers who are worried about the costs that come with upgrading their device, they can rest assured that they will remain on their existing price plans and even enjoy a free 5G SIM. They can also choose a 5G device from Singtel's range of affordable options that come with plans starting from as low as $0. For prepaid customers, there are also a wide variety of attractive 4G and 5G devices available with no contract.
對於擔心升級設備所帶來的成本的後付費客戶，他們可以放心，他們將繼續使用現有的價格計劃，甚至可以享受免費的5G SIM卡。他們還可以從新加坡電信的一系列經濟實惠的選項中選擇5G設備，套餐起價低至0美元。對於預付費客戶來說，還有各種各樣的有吸引力的4G和5G設備可供選擇，無需簽訂合同。
Customers who have received notifications from Singtel about the 3G closure are advised to call 1688 to discuss their device options as soon as possible.
建議收到新加坡電信關閉3G通知的客戶儘快致電1688，討論他們的設備選項。
The freed-up spectrum from the cessation of its 3G network will be repurposed to improve 5G services, which offer faster speeds, higher data throughput, as well as enhanced security, reliability and a better experience for users. For more details on the 3G network changes and assistance, visit our dedicated site Singtel 3G Closure.
其3G網絡中斷後騰出的頻譜將重新用於改善5G服務，這些服務可提供更快的速度，更高的數據吞吐量，增強的安全性、可靠性，併爲用戶提供更好的體驗。有關3G網絡變更和幫助的更多詳細信息，請訪問我們的專用網站Singtel 3G Closure。
譯文內容由第三人軟體翻譯。