Manual Processing Remains Most Reliable As AirAsia Continues Operations Amid System Disruption
Manual Processing Remains Most Reliable As AirAsia Continues Operations Amid System Disruption
AirAsia will continue with its operations to connect guests to their destinations, while noting that manual processing remains the most reliable and secure method for now, as the airline makes every effort towards recovery, following the global information technology (IT) glitch on Friday (July 19).
繼週五（7月19日）全球信息技術（IT）故障之後，亞航將繼續運營將乘客連接到目的地的業務，同時指出，手動處理仍然是目前最可靠和最安全的方法，因爲該航空公司正在盡一切努力實現復甦。
In a statement updated just after noon on Saturday, the low-cost carrier said it had been working around the clock towards recovering its departure control systems, in the aftermath of the tech disruption that had affected airlines worldwide.
在週六中午過後更新的一份聲明中，這家低成本航空公司表示，在技術中斷影響全球航空公司之後，它一直在夜以繼日地努力恢復其起飛控制系統。
"All AirAsia guests are strongly encouraged to arrive early at the airport to accommodate possible delays in performing manual check-in at the counters and clearing all travelling formalities," it said.
它說：“強烈建議所有亞航的乘客儘早抵達機場，以適應在櫃台進行手動值機和辦理所有旅行手續時可能出現的延誤。”
The airline said it had also strengthened its operations to manage the weekend wave at the airport by deploying more than 200 ground staff, and close to 100 volunteers as well as security personnel, to help mitigate the situation and ensure the safety, security and comfort of customers.
該航空公司表示，它還加強了運營，通過部署200多名地勤人員、近100名志願者和保安人員來管理機場的週末浪潮，以幫助緩解局勢，確保客戶的安全、安保和舒適。
AirAsia added that passengers travelling on Saturday will need to monitor the status of their flights by checking their registered email and mobile phones, or at airasia.com/flightstatus for flight updates.
亞航補充說，週六旅行的乘客需要通過查看註冊的電子郵件和手機來監控航班狀態，或者訪問airasia.com/flightstatus以獲取航班更新。
On Friday, the carrier said it was continuing its operations amid system disruptions, advising passengers to expect delays for departures due to manual processing.
該航空公司週五表示，在系統中斷的情況下將繼續運營，並建議乘客預計由於人工處理，起飛時間會延遲。
譯文內容由第三人軟體翻譯。