COSTA CRUISES PRESENTS THE NEW LOST LUGGAGE CONCIERGE SERVICE
COSTA CRUISES PRESENTS THE NEW LOST LUGGAGE CONCIERGE SERVICE
Costa Cruises guests using a flight to reach the embarkation port will be assisted in the event of lost luggage by Sos Travel, which will trace and return their luggage on board the ship within 48 hours.
如果Costa Cruises乘坐航班到达登船港口，Sos Travel将协助旅客丢失行李，Sos Travel将在48小时内追踪并归还船上的行李。
Genoa, 8 May 2024 - Costa Cruises presents the 'Lost Luggage Concierge', a new service that will make its holidays even more unique in 2024.
热那亚，2024 年 5 月 8 日 -歌诗达邮轮推出了 “丢失行李礼宾服务”，这项新服务将使其在2024年的假期更加独特。
Thanks to an exclusive agreement with SosTravel.com S.p.A., a digital travel company world leader in baggage tracing, Costa will offer its guests using a flight to reach the embarkation port a convenient solution to enjoy their next cruise with no worries.
由于与行李追踪领域的全球领先数字旅游公司Sostravel.com S.p.A. 签订了独家协议，Costa将为乘坐航班到达登船港的客人提供便捷的解决方案，让他们无后顾之忧地享受下一次巡游。
In fact, in the event of lost luggage upon arrival at the airport of the flight they will take to embark their cruise, Costa guests will be assisted by SosTravel, which will track down and return their luggage directly on board the ship, within 48 hours (excluding sailing hours). SosTravel will take care of all the necessary operations for the recovery of the luggage without the guests having to do anything except report the loss at the airport, which is necessary to activate the service.
实际上，如果在抵达登船航班的机场时丢失行李，Costa的客人将得到SoStravel的协助，SoStravel将在48小时内（不包括航行时间）追踪并直接在船上归还行李。SoStravel 将负责所有必要操作以找回行李，除了在机场报告丢失情况外，乘客无需做任何事情，这是激活该服务所必需的。
The Lost Luggage Concierge service will be included by default, at no cost, for all 'Fly & Cruise' guests departing from Europe between May and the end of November 2024, who purchase the complete 'flight + cruise' package through Costa direct channels and the company's partner travel agencies.
对于在2024年5月至11月底期间从欧洲出发的所有 “飞行和巡航” 乘客，如果通过Costa直接渠道和公司的合作伙伴旅行社购买了完整的 “航班+邮轮” 套餐，则默认免费提供丢失行李礼宾服务。
In a few days' time, also 'Cruise Only' guests departing from Europe in the same period, i.e. those who will only book the cruise, possibly arranging the flight on their own, will also be able to take advantage of the Lost Luggage Concierge, purchasing it before departure directly on the SOS Travel website via the MyCosta app.
再过几天，同期从欧洲出发的 “仅限邮轮” 的乘客，即那些只预订邮轮的客人，可能自己安排航班的人，也将能够利用丢失行李礼宾服务，在起飞前通过myCosta应用程序直接在SOS Travel网站上购买。
This new service will make it possible to enjoy Costa itineraries to the full, even when using air connections. As, for example, with the Costa Fortuna's one-week cruises in Greece and Turkey, a great novelty for summer 2024, departing from Athens and calling at Istanbul, Mykonos, Crete, Rhodes and Santorini. Or, again in summer 2024, the Costa Favolosa's North European cruises, departing from Hamburg, heading to the North Cape and the Lofoten Islands, Iceland and Greenland, or Scotland; and the Costa Diadema's one-week cruises, departing from Kiel or Copenhagen, exploring the Norwegian fjords.
这项新服务将使您可以充分享受哥斯达黎加的行程，即使使用航空转机也是如此。例如，Costa Fortuna在希腊和土耳其的为期一周的游轮一样，这是2024年夏季的新奇事物，它从雅典出发，停靠伊斯坦布尔、米科诺斯、克里特岛、罗得岛和圣托里尼岛。或者，2024年夏季，Costa Favolosa的北欧游轮再次从汉堡出发，前往北开普和罗弗敦群岛、冰岛和格陵兰岛或苏格兰；以及科斯塔迪亚德玛号为期一周的巡游，从基尔或哥本哈根出发，探索挪威峡湾。
Daniel Caprile, Vice President Pricing & Revenue Management, Itinerary & Transportation at Costa Cruises, commented: "Our goal is to offer our guests the best travel experiences, from every angle. The Lost Luggage Concierge service by Sostravel.com is a further step in this direction, as it will help us to ensure that our guests can start enjoying their cruise, worry-free, even before embarking, right from their departure at the airport. In addition, this exclusive service will help to further differentiate our holidays in the travel industry, increasing the quality of our offer. For this, I would like to thank SosTravel.com and our Travel Service team, led by Massimo Callegari, who have worked to finalise this important collaboration".
Costa Cruises行程和运输定价与收入管理副总裁丹尼尔·卡普里尔评论说：”我们的目标是从各个角度为我们的客人提供最佳的旅行体验。Sostravel.com提供的丢失行李礼宾服务是朝着这个方向迈出的又一步，因为它将帮助我们确保我们的客人即使在登机之前，也可以在机场出发时无忧无虑地开始享受邮轮之旅。此外，这项专属服务将有助于进一步区分我们在旅游行业的假期，提高我们优惠的质量。为此，我要感谢Sostravel.com和我们的旅行服务团队，由马西莫·卡勒加里领导，他们为完成这项重要合作而努力“。
Massimo Crippa, General Manager Sostravel.com commented: "The undisputed value of the agreement, and the trust of one of the largest global players in the cruise industry, represent a major growth opportunity for Sostravel.com. Digital passenger services are expanding beyond the airport sales channel, and this agreement together with the previous B2B agreements recently signed are the best of demonstrations".
Sostravel.com 总经理 Massimo Crippa 评论道：”该协议无可争议的价值，以及邮轮业最大的全球参与者之一的信任，为Sostravel.com带来了重大的增长机会。数字客运服务正在扩展到机场销售渠道以外，该协议以及最近签署的先前B2B协议是最好的示范“。
Costa Cruises is an Italian company, based in Genoa, which is part of Carnival Corporation & plc, the world's largest cruise group. For more than 75 years, Costa ships have been plying the seas of the world, taking guests to some 300 different destinations, to be discovered through unique experiences, both on board and ashore. Currently, the Costa fleet consists of 9 ships, all flying the Italian flag, sailing in the Mediterranean, Northern Europe, the Caribbean, Central America, South America, and the United Arab Emirates, as well as offering "Around the World" and "Grand Cruises", to visit different continents in a single holiday.
歌诗达邮轮 是一家总部位于热那亚的意大利公司，隶属于全球最大的邮轮集团嘉年华公司及有限公司。75 年来，Costa 船只一直在世界海洋上航行，将游客带到大约 300 个不同的目的地，通过独特的船上和岸上体验来探索。目前，Costa舰队由9艘船组成，全部悬挂意大利国旗，在地中海、北欧、加勒比海、中美洲、南美洲和阿拉伯联合酋长国航行，并提供 “环游世界” 和 “大巡游” 服务，可在一个假期内游览不同的大陆。
Sostravel.com S.p.A. is a digital services company for travellers, operating through the apps app sostravel and flio, and the web platforms www.sostravel.com and www.amare.travel. The company develops digital solutions for travellers, such as Lost Luggage Concierge for luggage tracking and protection, and Dr. Travel, the telemedicine solution for travellers. Sostravel.com is the world leader in luggage tracing with about 110,000 tracked suitcases. More than 1 million travellers worldwide have used Sostravel.com as a travel companion, to find offers and receive information to improve the quality of their trips. Sostravel.com offers investors unique exposure to two high growth sectors: holiday travel and digital passenger services. The company is listed on Euronext Growth Milan under the symbol SOS, and on the OTCQB in New York, under the symbol SOSAF.
Sostravel.com S.p.A. 是一家面向旅行者的数字服务公司，通过应用程序运营 应用 sostravel 和 flio， 还有网络平台 www.sostravel.com 和 www.amare.travel。该公司为旅行者开发数字解决方案，例如用于行李跟踪和保护的Lost Luggage Concierge，以及为旅行者提供的远程医疗解决方案Dr. Travel。Sostravel.com是行李追踪领域的全球领导者，拥有约11万个追踪行李箱。全球有超过100万名旅行者使用Sostravel.com作为旅行伴侣，以查找优惠和接收信息，以提高旅行质量。Sostravel.com为投资者提供了两个高增长领域的独特投资机会：假日旅行和数字客运服务。该公司在米兰泛欧交易所上市，股票代码为SOS，并在纽约的OTCQB上市，股票代码为SOSAF。
For additional information:
Press Office Costa Cruises – mob. +39 010 5483523 / 010 5483068 - costapressoffice@costa.it
Gabriele Baroni - Communication Director – mob. +39 3497668013 - baroni@costa.it
Davide Barbano – Media Relations Manager – mb. +39 334 6525216 - barbano@costa.it
www.costapresscenter.com
欲了解更多信息：
新闻办公室 Costa Cruises — mob。+39 010 5483523/010 5483068-costapressoffice@costa.it
Gabriele Baroni — 传播总监 — 暴民。+39 3497668013-baroni@costa.it
Davide Barbano — 媒体关系经理 — mb. +39 334 6525216-barbano@costa.it
www.costapresscenter.com
译文内容由第三方软件翻译。