Presto Introduces Presto Voice With Pure AI For Enhanced Automated Drive-Thru Ordering
Presto Introduces Presto Voice With Pure AI For Enhanced Automated Drive-Thru Ordering
Presto Automation Inc. ("Presto" or the "Company") (NASDAQ:PRST), one of the largest AI and automation technology providers to the restaurant industry, today announced the launch of Presto Voice with Pure AI, a transformative feature that delivers enhanced Voice AI order taking for restaurants.
餐飲業最大的人工智能和自動化技術提供商之一Presto Automation Inc.（“Presto” 或 “公司”）（納斯達克股票代碼：PRST）今天宣佈推出帶有純人工智能的Presto Voice，這是一項變革性功能，可增強餐廳的語音人工智能訂單接單。
Presto Voice with Pure AI introduces a compelling new version of Voice AI technology for restaurant operators that streamlines their operations and enhances the customer experience. The new technology is autonomous, without humans-in-the-loop (HITL) who could intervene early in the order process before the AI has a chance to complete the order. The Pure AI feature enables a smooth transition to the restaurant team member only when the AI determines that it is unable to process an order. Presto believes that the new Pure AI feature will allow the Voice AI system to improve more quickly while still providing the efficiency and level of accuracy its Voice AI is known for.
帶有純人工智能的Presto Voice爲餐廳運營商引入了引人注目的新版本的語音人工智能技術，可簡化其運營並增強客戶體驗。這項新技術是自主的，在人工智能有機會完成訂單之前，沒有人能在訂購流程的早期進行干預。只有當人工智能確定無法處理訂單時，Pure AI 功能才能順利過渡到餐廳團隊成員。普雷斯托認爲，新的純人工智能功能將使語音人工智能系統能夠更快地改進，同時仍能提供其語音人工智能聞名的效率和準確性水平。
"Presto Voice Pure AI represents a major leap forward in restaurant automation technology, providing operators with a Voice AI-powered solution to deliver an efficient drive-thru ordering experience to their guests," said Gee Lefevre, Interim CEO at Presto.
Presto臨時首席執行官Gee Lefevre表示：“Presto Voice Pure AI代表了餐廳自動化技術的重大飛躍，它爲運營商提供了語音人工智能驅動的解決方案，爲客人提供高效的直通式點餐體驗。”
Presto believes its Pure AI feature offers several key benefits for both operators and consumers:
Presto 認爲，其 Pure AI 功能爲運營商和消費者提供了多項關鍵好處：
- Decreased Delays and Improved Speed of Service: Fewer steps in the order-handling process will lead to fewer delays, resulting in a faster and more seamless ordering experience.
- Reduced Guest Frustration: With a direct escalation path to restaurant staff, customers are expected to experience fewer issues when the AI is unable to fulfill an order.
- Decreased Need for Staff Intervention: Presto Voice with Pure AI reduces the need for store staff to intervene at the outset of an order, allowing them to focus on other tasks.
- Accelerated AI Training: By enabling more complete AI sessions, Presto Voice with Pure AI is expected to improve at a faster pace, leading to a more consistent ordering experience for both store staff and customers.
- 減少延遲並提高服務速度：減少訂單處理流程中的步驟將減少延遲，從而提供更快、更順暢的訂購體驗。
- 減少賓客的挫敗感：通過直接上報給餐廳員工，當人工智能無法完成訂單時，顧客遇到的問題預計會減少。
- 減少了對員工干預的需求：Presto Voice採用純人工智能，減少了商店員工在訂單開始時進行干預的需求，使他們能夠專注於其他任務。
- 加速人工智能培訓：通過支持更完整的人工智能會話，Presto Voice和Pure AI有望以更快的速度得到改進，從而爲商店員工和顧客帶來更穩定的訂購體驗。
Presto is in the process of conducting a live test of Presto Voice with Pure AI, and once successful, Presto plans to expand the new Voice AI technology at a shorter ramp-up period, with a number of customer locations that have already agreed.
Presto正在使用純人工智能對Presto Voice進行實時測試，一旦成功，Presto計劃在更短的啓動期內擴展新的Voice AI技術，一些客戶地點已經達成了協議。
譯文內容由第三人軟體翻譯。