Earnings Call Summary | Five9(FIVN.US) Q1 2024 Earnings Conference
Earnings Call Summary | Five9(FIVN.US) Q1 2024 Earnings Conference
The following is a summary of the Five9, Inc. (FIVN) Q1 2024 Earnings Call Transcript:
以下是Five9公司(FIVN)2024年第一季度财报电话会议记录的摘要:
Financial Performance:
财务业绩:
Five9 reported a Q1 2024 total revenue of $247 million, growing 13% year-over-year.
Subscription revenue increased by 20%, fuelled by new logo deployments.
LTM operating cash flow reached a strong $128 million or 14% of revenue.
The Adjusted EBITDA margin for Q1 was at 15%.
Increased revenue was observed from AI applications priced on consumption basis and increased automation of interactions.
Five9报告称,2024年第一季度总收入为2.47亿美元,同比增长13%。
在新徽标部署的推动下,订阅收入增长了20%。
LTM的运营现金流达到强劲的1.28亿美元,占收入的14%。
第一季度调整后的息税折旧摊销前利润率为15%。
根据消费定价的人工智能应用程序以及交互自动化程度的提高,收入有所增加。
Business Progress:
业务进展:
Five9 focuses on improving customer experience with its AI-infused CX platform.
The company introduced the GenAI Studio, enabling heightened personalization with AI-models.
They reported a major subscription ARR deal with a large US bank and a record pipeline.
International expansion continues with EMEA subscription revenue growing by 32%.
The company maintains dedicated teams for each client with separate individuals for customer management and sales.
They foresee moderate financial gains from a Fortune 50 company in the financial services sector.
Investment in FedRAMP and AI enhancements remains a priority.
They aim to increase gross margins through upselling and cross-selling of higher margin AI and automation solutions.
The company seeks to increase sales of its software to existing clients while maintaining a focus on healthcare and AI enhancements.
Five9专注于通过其注入人工智能的CX平台改善客户体验。
该公司推出了GenAI Studio,通过人工智能模型实现了更高的个性化设置。
他们报告了与一家大型美国银行达成的重大认购ARR协议,并有创纪录的渠道。
国际扩张仍在继续,欧洲、中东和非洲的订阅收入增长了32%。
该公司为每位客户设有专门的团队,并有单独的人员负责客户管理和销售。
他们预计,一家财富50强公司将在金融服务领域获得适度的财务收益。
对FedRAMP和人工智能增强的投资仍然是当务之急。
他们的目标是通过向上销售和交叉销售更高利润的人工智能和自动化解决方案来提高毛利率。
该公司寻求增加对现有客户的软件销售,同时继续专注于医疗保健和人工智能改进。
More details: Five9 IR
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