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Vocodia Holdings' AI Technology Featured in USA Today

Vocodia Holdings' AI Technology Featured in USA Today

Vocodia Holdings的人工智能技術在《今日美國》上亮相
GlobeNewswire ·  03/27 20:00

Article highlights Company's AI-Driven Solutions to Call Center Challenges

文章重點介紹了公司應對呼叫中心挑戰的人工智能驅動解決方案

CHICAGO, March 27, 2024 (GLOBE NEWSWIRE) -- Vocodia Holdings Corp. (CBOE: VHAI) ("Vocodia" or the "Company"), an AI software company that builds practical AI functions, has been recognized in a USA Today article for its innovative solutions that aim to enhance the customer service experience by eliminating call center hold times. The piece, titled "Vocodia's Conversational AI Eliminates Call Center Hold Times," highlights the company's approach to addressing the universal frustration of waiting on hold, a situation that consumes an average of 40 days over a person's lifetime.

芝加哥,2024年3月27日(GLOBE NEWSWIRE)——構建實用人工智能功能的人工智能軟件公司Vocodia Holdings Corp.(CBOE:VHAI)(“Vocodia” 或 “公司”)因其旨在通過消除呼叫中心等待時間來增強客戶服務體驗的創新解決方案而在《今日美國》的一篇文章中獲得認可。這篇名爲 “Vocodia的對話式人工智能消除了呼叫中心的等待時間” 的文章重點介紹了該公司爲解決人們普遍面臨的等待等待而遇到的挫折感的方法,這種情況在一個人一生中平均消耗40天。

The article features Vocodia's Digital Intelligent Sales Agents or DISAs, an AI-powered program that handles comprehensive sales and customer support channels for a client, making it easy to manage large call volumes and resolve issues in a matter of minutes instead of hours.

本文介紹了Vocodia的數字智能銷售代理或DISA,這是一項由人工智能驅動的計劃,可爲客戶處理全面的銷售和客戶支持渠道,從而可以輕鬆管理大量通話量並在幾分鐘而不是幾小時內解決問題。

In discussing the impact of the Company's technology, Vocodia CEO Brian Podolak emphasized its dedication to improving customer interactions, utilizing the technology to enhance customer service, and increasing revenues for clients across some of the largest industries in the world. "Vocodia's mission is to give our clients' customers a better experience. People are sick and tired of being put on hold or taking several calls just to resolve a simple issue. With the use of our AI-powered DISAs, hold times can now be a thing of the past."

在討論公司技術的影響時,Vocodia首席執行官布萊恩·波多拉克強調了其致力於改善客戶互動、利用該技術增強客戶服務以及增加全球一些最大行業客戶收入的決心。“Vocodia的使命是爲客戶的客戶提供更好的體驗。人們已經厭倦了僅僅爲了解決一個簡單問題而被擱置或接幾個電話。通過使用我們的人工智能驅動的 DISA,等待時間現在可以成爲過去。”

USA Today's coverage presents various scenarios where DISAs can significantly improve customer service during challenging times, such as during major weather events causing airline cancellations or during peak demand periods for businesses like florists around Valentine's Day. These examples demonstrate Vocodia's technology's capacity to scale customer service operations without the need for costly temporary increases in staffing.

《今日美國報》的報道介紹了在困難時期DISA可以顯著改善客戶服務的各種場景,例如在導致航空公司取消的重大天氣事件期間或情人節前後花店等企業的需求高峰期。這些例子表明,Vocodia的技術能夠在無需代價高昂的臨時增加人員的情況下擴大客戶服務業務。

Vocodia recently completed a successful IPO and is working closely with the auto industry to provide humanized, around-the-clock support in over 50 languages. Its proprietary AI platform can manage 20,000 simultaneous calls.

Vocodia最近成功完成了首次公開募股,並正在與汽車行業密切合作,以50多種語言提供人性化的全天候支持。其專有的人工智能平台可以管理20,000個同步通話。

Read the full article here.

點擊此處閱讀全文。

About Vocodia Holdings Corp.
Vocodia is an AI software company that builds practical AI functions and makes them easily obtainable for businesses on cloud-based platform solutions at low costs and scalable to multiagent vast enterprise solutions. Vocodia is a conversational AI software developer and provider that offers scalable enterprise-level AI sales and customer service solutions which allow for AI sales representatives to reduce human labor costs and responsibilities while increasing the reach and efficacy of human-led, purposeful, agenda driven and conversational communications. The company delivers its patent-pending conversational AI software in the form of Digital Intelligent Sales Agents (the "DISAs"), which are built with AI software programmed to sound and feel human and to perform business tasks that require humans to converse with one another effectively, and thus to provide the best representation for each of its customers' businesses. For more information, please visit: vocodia.com

關於Vocodia控股公司
Vocodia是一家人工智能軟件公司,致力於構建實用的人工智能功能,使企業能夠以低成本輕鬆獲得基於雲的平台解決方案,並可擴展到多代理龐大的企業解決方案。Vocodia是一家對話式人工智能軟件開發商和提供商,提供可擴展的企業級人工智能銷售和客戶服務解決方案,使人工智能銷售代表能夠減少人力成本和責任,同時擴大以人爲主導、有針對性、以議程爲導向的對話式通信的範圍和效率。該公司以數字智能銷售代理(“DiSA”)的形式提供正在申請專利的對話式人工智能軟件,該軟件採用人工智能軟件構建,其編程可聽起來和感覺人性化,並執行需要人類有效對話的業務任務,從而爲每個客戶的業務提供最佳的表現形式。欲了解更多信息,請訪問: vocodia.com

Forward-Looking Statements
This release contains "forward-looking statements" within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements can be identified by words such as: "anticipate," "intend," "plan," "believe," "project," "estimate," "expect," strategy," "future," "likely," "may,", "should," "will" and similar references to future periods. Forward-looking statements are neither historical facts nor assurances of future performance. Instead, they are based only on our current beliefs, expectations and assumptions regarding the future of our business, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict and many of which are outside of our control. Our actual results and financial condition may differ materially from those indicated in the forward-looking statements. Therefore, you should not rely on any of these forward-looking statements. Important factors that could cause our actual results and financial condition to differ materially from those indicated in the forward-looking statements include, among others, the risks and uncertainties more fully in the section captioned "Risk Factors" in the Company's Registration Statement on Form S-1 related to the public offering (SEC File No. File No. 333-269489) and other reports we file with the SEC. As a result of these matters, changes in facts, assumptions not being realized or other circumstances, our actual results may differ materially from the expected results discussed in the forward-looking statements contained in this press release. Forward-looking statements contained in this announcement are made as of this date, and undertake no duty to update such information except as required under applicable law.

前瞻性陳述
本新聞稿包含1995年《美國私人證券訴訟改革法》安全港條款所指的 “前瞻性陳述”。前瞻性陳述可以通過諸如 “預測”、“打算”、“計劃”、“相信”、“項目”、“估計”、“預期”、“戰略”、“未來”、“可能”、“可能”、“應該”、“將” 等詞語以及對未來時期的類似提法來識別。前瞻性陳述既不是歷史事實,也不是對未來表現的保證。相反,它們僅基於我們當前對業務未來、未來計劃和戰略、預測、預期事件和趨勢、經濟和其他未來狀況的信念、預期和假設。由於前瞻性陳述與未來有關,因此它們會受到固有的不確定性、風險和環境變化的影響,這些變化難以預測,其中許多是我們無法控制的。我們的實際業績和財務狀況可能與前瞻性陳述中顯示的業績和財務狀況存在重大差異。因此,您不應依賴這些前瞻性陳述中的任何一項。可能導致我們的實際業績和財務狀況與前瞻性陳述中顯示的業績和財務狀況存在重大差異的重要因素包括公司與公開募股相關的S-1表格註冊聲明中標題爲 “風險因素” 的部分中更全面的風險和不確定性(美國證券交易委員會文件編號文件編號 333-269489)以及我們向美國證券交易委員會提交的其他報告。由於這些問題、事實變化、假設未實現或其他情況,我們的實際業績可能與本新聞稿中包含的前瞻性陳述中討論的預期業績存在重大差異。本公告中包含的前瞻性陳述自該日起作出,除非適用法律要求,否則沒有義務更新此類信息。

Contact:
Jeff Ramson

PCG Advisory

646-863-6893
jramson@pcgadvisory.com

聯繫人:
傑夫·拉姆森

PCG 諮詢

646-863-6893
jramson@pcgadvisory.com


譯文內容由第三人軟體翻譯。


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