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2022年第四季度个人贷款业务投诉透视：占银行业投诉总量41.0% 中国银行成投诉“王者”

A perspective on personal loan business complaints in the fourth quarter of 2022: accounting for 41.0% of the total number of complaints in the banking industry, the Bank of China became the “king” of complaints

Breakings ·  03/21 11:54
Today, the Consumer Rights Protection Bureau of the China Banking Insurance Regulatory Commission reported on consumer complaints in the banking sector in the fourth quarter of 2022. Among consumer complaints in the banking sector, there were 28,545 complaints involving personal loan business, accounting for 41.0% of the total number of complaints in the banking sector. The median number of complaints in the personal loan business of large state-owned commercial banks was 1514.5. Among them, there were 3,520 cases from the Bank of China, accounting for 69.2% of the total number of Bank of China complaints. (Financial frontline)

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