share_log

阿里巴巴:致客户和公众的一封信

Alibaba: A letter to customers and the public

富途資訊 ·  Apr 10, 2021 11:30

01.pngNiuniu knocked on the blackboard:

BABA said in a letter to customers and the public that he will further strengthen customer value, focus on customer experience, and continue to introduce a series of measures to lower the operating threshold of the platform and reduce the operating costs of the platform. to create a more open, fairer, more efficient and shared platform environment for all businesses and partners.

The following is the full text:

Dear BABA's businessmen, consumers, partners and investors,

Today, we received the administrative penalty decision of the State Administration of Market Supervision and Administration on BABA Group. We sincerely accept this punishment and resolutely obey it. BABA and all Ali waiter would like to take this opportunity to express our gratitude to businesses, consumers, partners and investors for their trust and tolerance, and to express frankly our thoughts and actions on the long-term and healthy development of the future.

In the past few months, we have fully cooperated with the investigation and conscientiously studied the national policies and requirements on the platform economy; while ensuring the smooth operation of the business, we carried out systematic self-examination, self-examination, improvement and upgrading. We realize that today's punishment is a warning and spur to us, a norm and care for the development of the industry, and an important measure for the state to maintain a fair competitive market environment and promote the high-quality development of the platform economy.

Platform economy is a new production relationship spawned by a new round of technological revolution. Over the past two decades, thanks to the development of the national economy, the progress of Internet technology, and the management's support and tolerance for innovation, BABA has the opportunity to work with tens of millions of small and medium-sized businesses and hundreds of millions of consumers to explore and create platform models such as Taobao and Tmall, which reduces business and entrepreneurial costs, improves social efficiency, and breaks through the economic terminal cycle. Today, the development of platform economy has entered a new stage, which goes deep into people's daily life and is related to all aspects of social economy. The times and society have put forward new requirements for platform enterprises, and we are deeply aware of the responsibility of platform enterprises in the country's economic and social development. At the same time, we will bear in mind that the value of the platform is to integrate and share resources, to achieve success by helping others succeed, and to constantly create value for society to achieve self-worth.

We know that only by constantly complying with the times and national development, listening to, understanding, and serving thousands of businesses and consumers, and constantly pursuing technological innovation, is the foundation of our survival. We will further strengthen customer value, focus on customer experience, and continue to introduce a series of measures to lower the operating threshold of the platform and reduce the operating costs of the platform. for all businesses and partners to create a more open, fairer, more efficient, sharing the results of development platform environment.

Today is a crucial day in the development of BABA Group, we will take this as a new starting point, face the problems directly and be determined to innovate. The supervision and service of the government and the criticism, tolerance and support of all sectors of society are the key to BABA's growth. In this regard, we are grateful, but also in awe. Customers first, to be a good company that continuously creates long-term value for the society is not only our original intention, but also the greatest significance of our existence and development. We are full of confidence in this and will not waver in it.

logo

Photo: BABA official Weibo Corp

Edit / irisz

The translation is provided by third-party software.


The above content is for informational or educational purposes only and does not constitute any investment advice related to Futu. Although we strive to ensure the truthfulness, accuracy, and originality of all such content, we cannot guarantee it.
    Write a comment