On December 28, it was reported that recently, a square and round gold pendant named 'Ox and Horse' from Chow Tai Fook has been questioned by consumers as a 'double-faced worker.' The product link can be found on Chow Tai Fook's flagship store on Tmall, with the page showing that a 2.15-gram gold pendant is priced at 3,186 yuan, including a processing fee of 360 yuan. The product is currently marked as sold out.
Customer service at Chow Tai Fook’s flagship store on Tmall stated that this pendant is temporarily out of stock, as the warehouse replenishes inventory irregularly. Customers can fill out a wish list form to leave their information. The customer service representative mentioned that this pendant may not necessarily be available in physical stores, as each Chow Tai Fook store carries different styles and inventories, and some styles are unavailable in certain stores.
On Chow Tai Fook’s official online store, this pendant is also in a pre-sale state, starting at 3,044.7 yuan, with a required deposit of 200 yuan. Customer service at the official store also confirmed that the item is currently out of stock. The remaining payment can be made between 10:00 AM on January 15, 2026, and 12:00 PM on January 19, 2026. After the final payment is made, the shipping process will begin. Customer service at the official store confirmed that this pendant is exclusively available online and is not currently available in physical stores.
One side of the pendant features the Chinese characters for 'ox' and 'horse,' while the other side displays the pinyin 'jia.' The customer service representative from the official store explained that the pendant symbolizes overcoming difficulties and wishing for multiplied good fortune, carrying the blessing of 'wishing everyone continuous good luck in life.'
When asked whether the Chinese character side of the pendant consists of the words 'ox' and 'horse' or a single traditional Chinese character, customer service responded, 'The designer paid attention to the overall wearing effect, comfort, and artistic aesthetics during the design process. Additionally, the piece has undergone rigorous testing and meets the brand's quality standards, so there is no need to worry.'
Regarding how to pronounce the Chinese character section of the pendant, the above-mentioned customer service representative stated that there is currently no data available.
