In December 2024, China Pacific Insurance will celebrate the 15th anniversary of being Listed in Hong Kong.

Since the implementation of the South China Greater Bay Area Concept Development Plan, the three regions of Guangdong, Hong Kong, and Macao have worked together with one heart and one mind to promote the connectivity of roads, integration of cities, and the connection of hearts in the South China Greater Bay Area. To further serve the construction and development of the Bay Area, China Pacific Insurance's subsidiary, China Pacific Life Insurance, adheres to the customer-centered operation philosophy, implementing various measures to provide better-quality insurance protection for Bay Area clients, offering 'responsibility, wisdom, and warmth' through 'Tai Insurance Service' and contributing to building a beautiful Bay Area with the power of Tai Insurance.

In response to 'Northern Retirement,' bringing clients the 'Tai Insurance Home Benefits.'

The Hong Kong subsidiary of China Pacific Life Insurance, which has been operating for more than two years, is dedicated to providing clients with the best wealth management, health, and retirement solutions. It actively responds to the Hong Kong SAR government's encouragement for residents to 'retire in the north,' offering eligible members of the 'Tai Insurance Prestige Club' the 'Tai Insurance Home Benefits,' allowing them and their immediate family members to apply for residency in the already opened and serviced Tai Insurance Home Retirement Community, achieving 'one policy, three generations of retirement.'

In October 2024, China Pacific Life Insurance Hong Kong achieved direct payments of Hong Kong policy benefits to all Tai Insurance Home Retirement Communities. Clients only need to complete the 'Policy Benefit Withdrawal and Transfer Authorization Application Form' to directly apply their policy rights towards paying relevant retirement fees at the Tai Insurance Home Retirement Community, such as annual housing usage fees, greatly reducing the cumbersome procedures of cross-border payment and currency exchange, fully supporting Hong Kong residents in their retirement on the mainland, thereby alleviating the financial pressure on the Hong Kong government under the continued aging population.

Technology empowers, launching a new technology follow-up system for Hong Kong, Macao, Taiwan, and foreign clients.

To address the long-standing follow-up issues faced by Hong Kong, Macao, Taiwan, and foreign clients in the Bay Area, in September 2024, the Shenzhen branch of China Pacific Life Insurance launched a pilot new technology follow-up system for Hong Kong, Macao, Taiwan, and foreign clients, supporting facial recognition identity verification for clients holding Hong Kong and Macao travel permits and foreign permanent residence permits, effectively filling the gap where the original new technology follow-up system only supported identity verification for 18-digit mainland ID numbers. After the technology was piloted in October, it successfully completed production verification, and the smooth and fast user experience received high praise from clients and the business team.

The new technology follow-up system incorporates OCR recognition for documents of Hong Kong, Macao, Taiwan, and foreign clients, as well as facial recognition technology, broadening the coverage of online electronic services for receipt acknowledgment, correspondence processing, and other series. This function simplifies the follow-up process for new contracts for Hong Kong, Macao, Taiwan residents and foreign permanent residents, enhancing the accuracy and convenience of new contract follow-up services, providing an efficient and secure identity verification method for compatriots from Hong Kong, Macao, Taiwan, and foreign friends, thus allowing clients to enjoy equal, inclusive, and secure financial insurance services more conveniently.

Focusing on four dimensions, providing a one-stop comprehensive solution.

To further integrate into the BAY AREA DEV, China Pacific Insurance's Guangdong branch 'Family Heritage' Family Office starts from wealth management and centers around the four dimensions of high-net-worth clients: 'Family, Enterprise, Individual, Life.' Systematic resource allocation helps high-net-worth clients grow life dimensions, expand life possibilities, and provides a one-stop comprehensive solution.

Currently, China Pacific Insurance has completed the construction of the 'Golden Triangle' system and proposed three value propositions: 'Health, Retirement, Wealth.' In the health management field, services provide health management throughout the client's entire life cycle, including Pacific Blueprints, cell preservation, and cellular rejuvenation services. In the Retirement Sector, the high-quality retirement service brand 'Pacific Homeland' and home-based retirement services have been launched. Currently, Pacific Homeland has established a presence in 15 parks across 13 cities nationwide, with 9 communities already in operation. In wealth management, insurance trust services and family offices have been launched to help high-net-worth clients achieve family wealth preservation, appreciation, and intergenerational inheritance, ushering in the era of Pacific wealth management.

China Pacific Insurance will continue to deeply cultivate the South China Greater Bay Area Concept, adhering to a customer service-centered philosophy. On one hand, it will leverage the group's core strategic resources to deepen product service integration. On the other hand, it will integrate external resources and collaborate with professional Institutions in law, REITs, Education, Universities, and health management to fully meet clients' personalized needs, providing comprehensive protection for people's beautiful lives.