Recently, the '2024 Overseas Globalization Forum - Shanghai' hosted by EqualOcean was successfully held in Shanghai. Aurora Mobile (NASDAQ: JG), as a leading customer interaction and marketing Technology service provider, was awarded the '2024 Overseas Globalization Software Services TOP 10' for its outstanding contributions in the overseas field.
This forum focused on the core topic of 'True Overseas and Globalization', gathering top theoretical scholars and practical pioneers in the industry to discuss the latest trends and directions in the overseas market. During the forum, EqualOcean announced the 'Top 100 Overseas Globalization' list, and Aurora Mobile stood out from numerous competitors with its excellent performance and innovative capabilities in the overseas domain, receiving the honor of '2024 Overseas Globalization Software Services TOP 10.'
In the overseas field, Aurora Mobile has built a comprehensive product matrix covering message delivery, customer interaction, intelligent Operation, and more, aiming to provide enterprises with one-stop overseas solutions. Aurora Mobile highlighted its two major products, EngageLab and GPTBots, at this forum, receiving unanimous praise from the attendees.
EngageLab: Multi-channel reach worldwide, helping enterprises efficiently acquire customers.
Aurora Mobile's EngageLab aims to help global developers achieve efficient message PUSH and customer interaction. EngageLab supports various message channels, such as email, SMS, and push notifications, allowing enterprises to flexibly carry out multi-channel marketing activities globally, improving message delivery rates and user engagement. Currently, the number of EngageLab customers has expanded to 513, with a month-on-month growth of about 32%, and over 202% growth compared to the fourth quarter of 2023; the cumulative contract amount is 38 million yuan, with a month-on-month growth of about 23%, and over 153% growth compared to the fourth quarter of 2023.
At the same time, EngageLab has attracted the favor of many leading enterprises, such as Taoji Transport. EngageLab enhances Taoji Transport's global customer interaction efficiency with its excellent performance, achieving full-channel coverage of message PUSH and millisecond-level precise delivery, along with providing global intelligent support, which enables Taoji Transport to create detailed user profiles based on PUSH data information, thereby enhancing its global competitive capabilities.
GPTBots: AI empowerment, opening a new era of intelligence.
In addition to EngageLab, Aurora Mobile has also launched GPTBots—a revolutionary AI Agent building platform. GPTBots adopts a no-code design concept, allowing enterprises without any programming background to quickly build and deploy AI Agents, achieving rapid transformation from concept to practice. At the same time, GPTBots provides enterprises with a standardized interface so they can quickly apply large model capabilities to production Operations and business decisions, promoting the digital transformation process of enterprises.
The outstanding performance of GPTBots in practical applications further confirms its value. For example, the gaming company GameWorld leveraged GPTBots to achieve automated interactions and multi-language support, effectively reducing 50% of manual customer service workload, greatly enhancing customer satisfaction. In the case of e-commerce after-sales service for Drone products, an internationally leading e-commerce platform successfully reduced operational costs and accelerated problem-solving speed by using functions such as GPTBots' intelligent consultation categorization, Order inquiry tool integration, and troubleshooting process guidance, while also improving the overall shopping experience for customers.
Winning the "2024 Top 10 Global Software Service for Going Overseas" award not only highly recognizes Aurora Mobile and its products EngageLab and GPTBots but also fully affirms its continuous innovation and tireless efforts in the overseas market. In the future, Aurora Mobile will continue to uphold its original intention, constantly explore new technologies and business models, and help more enterprises step onto the global stage.
Source: WeChat public account. Aurora Mobile (JIGUANG)
