手間いらず株式会社（本社：東京都渋谷区、以下「手間いらず」）と全日本空輸株式会社（本社：東京都港区、以下「ANA」）は、ユニバーサルデザインに基づく総合的な移動サービス「Universal MaaS（ユニバーサル・マース）」の共同プロジェクトを開始いたします。この「Universal MaaS」では、交通事業者の介助依頼を一括で行える「一括サポート手配」サービスを提供していましたが、今回の連携で「TEMAIRAZU」サービスをシステム接続することにより、バスやタクシー、鉄道、航空といった交通事業者の介助依頼手配と、宿泊施設の予約を一括で手配可能となります。
December 20, 2024
Tamairazu Inc.
All Nippon Airways Co., Ltd.
The joint project between Tamairazu Inc. and ANA
The start of the Universal MaaS joint project!
Aiming for the centralization of assistance requests to transportation operators and lodging reservations.
- Tamairazu Inc. and ANA have launched a joint project based on the concept of 'Universal MaaS' aiming for a world where 'no one gives up on mobility.'
- By linking ANA's "Bulk Support Arrangement" service with the "TEMAIRAZU" service provided by Temairazu Inc, a service will be established that allows for the joint request for assistance from transportation providers and the reservation of lodging facilities.
- By allowing customers to inquire about the personal information registered in advance for "Bulk Support Arrangement" and the facility information of "TEMAIRAZU" on a single site, lodging facilities can be arranged according to the customer's disabilities and preferences.
Image photo.
Temairazu Inc (Headquarters: Shibuya, Tokyo) and All Nippon Airways Co., Ltd. (Headquarters: Minato, Tokyo) will start a joint project for the comprehensive mobility service "Universal MaaS" based on universal design. In this "Universal MaaS," the "Bulk Support Arrangement" service was provided to collectively request assistance from transportation providers. With this collaboration, connecting the "TEMAIRAZU" service system will enable joint arrangement of assistance requests from transportation providers such as buses, taxis, railroads, and airlines, as well as lodging facility reservations.
Additionally, by allowing customers to inquire about their own personal information registered in advance for the "Bulk Support Arrangement" and the facility information collected by Temairazu from lodging facilities such as universal rooms on a single site, lodging facilities can be arranged according to the customer's disabilities and preferences.
Regarding this project, the collaboration will progressively advance from lodging providers who have implemented ANA's "Bulk Support Arrangement" service and Temairazu's "TEMAIRAZU" service, conducting a proof of concept to confirm the effectiveness of the service and identify challenges. Efforts will be made to improve customer convenience and reduce the operational burden on lodging providers.
- ■Future Collaboration Schedule (Planned)
- 2024: Collaboration with accommodation facilities that have implemented "comprehensive Resistance arrangements" and "TEMAIRAZU", conducting a barrier-free survey of the facilities* to verify the effectiveness of the services and identify issues through a demonstration experiment.
- *Information on steps from the building entrance to the room, and barrier-free information within the room and shared facilities.
- 2025: Aiming to resolve the identified issues and implement them socially. In addition, to expand the target accommodations, recruitment will begin for accommodations that have not yet implemented "TEMAIRAZU" service.
- ■Handy Inc.
By eliminating the hassle of people's interactions with things and experiences worldwide, and by creating many encounters and time that enrich society, we are developing and providing a SaaS type reservation management system 'TEMAIRAZU' series for the travel and lodging industry.
- *SaaS...an abbreviation for "Software as a Service", which allows users to utilize software provided via the internet.
- ■Overview of 'TEMAIRAZU' Series System
This is a reservation management system equipped with basic functions for centralized management of pricing and inventory from multiple lodging reservation sites, as well as features like quick retrieval of reservation information and yield management.
By utilizing the 'TEMAIRAZU' series, lodging facilities can control inventory and pricing in bulk, increase revenue, reduce costs, and achieve maximum profit.
Corporate website:
Service website:
- ■Universal MaaS* Project
In collaboration with partners from academia, industry, and government, we aim to realize a world where no one gives up on mobility, by building services that allow those hesitant to move for reasons such as disabilities or aging to enjoy comfortable and stress-free travel.
We mainly provide 'bulk support arrangements' and 'Universal maps/navigation'.
For more details, please visit the URL on the right.
- *MaaS ･･････ It is an abbreviation for 'Mobility as a Service', which integrates various types of transportation services into one mobility service that can be utilized as needed.
- ■ 'Comprehensive Resistance Arrangement' service
This is a web service that allows individuals requiring assistance or Resistance to make a bulk request for support. It centralizes the assistance request contact point for each transportation provider, facilitating smooth movement on the day of travel.
For more details, please refer to the URL on the right.
That's all.
| Company Name | Representative | Role in this project | Contact information |
|---|---|---|---|
| Tamairazu Inc. | Representative Director: Tetsuo Watanabe | System construction / Point of contact with Lodging facilities | Management Planning Office TEL: 03-5447-6690 |
| All Nippon Airways Co., Ltd. | President & CEO: Shinichi Inoue | Coordination of this joint project Overall service design/development | Public Relations Department TEL: 03-6735-1111 |
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