The following is a summary of the CarMax, Inc. (KMX) Q3 2025 Earnings Call Transcript:
Financial Performance:
Total sales reached $6.2 billion, up 1% compared to last year, driven by higher volume offset by lower prices.
Retail gross profit per used unit stood at $2,306, maintaining last year's level of $2,277 despite the price drops.
Wholesale gross profit per unit reached $1,015, marked an increase from last year's $961, reflecting improved margins both in volume and unit.
Net earnings per diluted share grew significantly by 56%, reaching $0.81.
Business Progress:
CarMax expanded its digital footprint with approximately 15% of retail unit sales being conducted online, up from last year's 14%.
The company enhanced its omni-channel capabilities, notably through the nationwide rollout of customer shopping accounts and integration of tools like Sky, an AI-powered virtual assistant.
CarMax Auto Finance (CAF) income increased by 8%, demonstrating robust performance and growth in income.
Opportunities:
Continued focus on enhancing the omni-channel shopping experience positions CarMax to leverage the largest addressable market in the used car space.
The company's investment in AI and digital tools is set to improve operational efficiencies and customer engagement.
Risks:
The observed fluctuation in used car prices and economic pressures may impact consumer spending and financing capabilities, posing potential risks to revenue and profit margins.
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