The following is a summary of the Salesforce, Inc. (CRM) Q3 2025 Earnings Call Transcript:
Financial Performance:
Salesforce reported Q3 revenue of $9.44 billion, reflecting an 8% year-over-year growth in both nominal and constant currency.
Subscription and support revenue also grew by 9% year-over-year in both nominal and constant currency, primarily driven by double-digit growth in sales and service clouds.
Non-GAAP operating margin improved by 190 basis points to 33.1%, and GAAP operating margin reached 20% for the first time.Q3 non-GAAP EPS was reported at $2.41, with adjustments for a strategic investments portfolio bringing it to $2.59.
Business Progress:
Salesforce introduced 'Agentforce', a new AI platform for digital labor, which went live at the end of the quarter with 200 deals already closed.
Data Cloud continues to be integral, included in eight of the top ten deals, with increased focus on harmonizing customer data for efficient AI deployment.
Continued commitment to product integration and platform enhancement under the 'more core' initiative, to consolidate all apps on a single platform.
Salesforce is hiring 1,400 additional AEs globally in Q4 to manage increasing demand for their AI solutions.
Opportunities:
Agentforce represents a major opportunity in digital labor, which aims to harness AI to enhance productivity and operational efficiency.
Expansion into new geographies and industry solutions continues, with focus also on strategic collaborations with system integrators, and ISVs.
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