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PagerDuty And AWS Collaborate Empowering Operations Management Teams To Harness Generative AI And Automation For Faster Innovation, Increased Uptime And Better Customer Experiences

Benzinga ·  Dec 3 14:03

New AI capabilities empower operations management teams to harness generative AI and automation for faster innovation, increased uptime and better customer experiences

AWS re:Invent 2024-- PagerDuty, Inc. (NYSE:PD), a global leader in digital operations management, today announced new generative AI (genAI) and automation features of PagerDuty Advance, which is embedded across the PagerDuty Operations Cloud platform, in collaboration with Amazon Web Services (AWS). Unveiled onstage at AWS re:Invent 2024 by PagerDuty Chairperson and CEO, Jennifer Tejada, during AWS CEO Matt Garman's keynote, the latest collaboration combines the capabilities of PagerDuty Advance with Amazon Q Business, Amazon Bedrock and Amazon Bedrock Guardrails, empowering organizations to safely deploy genAI into their incident management processes while becoming more automated, connected and operationally resilient.

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